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Urgent computer help please!!!

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Old 18-10-2007, 07:45 PM
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RichieST
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Default Urgent computer help please!!!

Hi guys and gals

Got a problem with my dad's computer, which needs to be fixed before he gets home tomorrow

I had trouble with the moniter on my computer, so i used my dad's moniter to test it, and it is now ok. I have plugged my dad's moniter back into his computer, and when i turn the machine on, the orange light goes green on the moniter as usual, it does the load up screens, it shows the windows xp logo with the blue scrolling bar underneath it, then the moniter goes back to standby, and the green light goes back to orange.

I have tried a different moniter on the computer, and exactly the same is happening.

Anyone know what could be wrong with it?


Thanks in advance
Rich
Old 18-10-2007, 07:48 PM
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Spiky
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i had this once, and all it need was a defrag, as some files had become truncated

you need a boot disk though
Old 18-10-2007, 07:52 PM
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Stu.H
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Mate

on bootup press F8

Should bring up a menu

Choose safe mode
When in windows, go into display settings (right click desktop, properties, display settings) then set the resolution to 800x600

Do a restart, let it load normally, then do above things again and try 1024x768 etc etc until it looks normal..

Try that.....

Old 18-10-2007, 07:52 PM
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BM08
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Sounds like something to do with the power saving settings? apparently not reading the above though
Old 18-10-2007, 08:15 PM
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RichieST
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well its currently in safe mode, when it first went to safe mode it asked if i would like to do a system restore instead, so i did, but when it restarted it went back to the xp screen with the blue scrolling bar, then went out, and the computer froze from there, but the screen didn't go to standby.

Am in safe mode now, the resolution is already set to 800x600, so am trying a defragment instead, but it is ruddy slow, is still at 1%, and has been for over 5 mins!!

rich.
Old 18-10-2007, 08:26 PM
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i do appoligise, i said defrag


but i meant "chkdsk /f" you do this at the command prompt


so sorry



though i also admit i thought stu's screen res might have fixed it
Old 18-10-2007, 08:32 PM
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RichieST
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right i'm at the command prompt, and its checking the C drive! will let you know what happens.....


Thanks
Rich
Old 18-10-2007, 08:38 PM
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it should find faults

then after a reboot, it should be working




well it did for me
Old 18-10-2007, 08:51 PM
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RichieST
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yes it found a fault, but it was still the same after rebooting.

I went into the bios, put all the settings to default, and its working!!!


Thanks all for your help
Old 18-10-2007, 08:59 PM
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Stu.H
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HMMMMMM

wierd

Sounds like another issue to me, as the BIOS shouldnt have changed at all..

I was going to suggest a couple of things (if it happens again)

a) go into safe mode, the command prompt, and type 'rstrui'
this will restore your pc to an earlier time (say last week)..

b) go into boot menu (press F8) and choose 'last known good configuration'.

Unless some software has fucked with the BIOS, I cant see your problem being fixed...

Try the above for any other probs tho

Old 18-10-2007, 09:02 PM
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i'm with stu,

UNLESS when you plugged in the different monitor the bios is intelligent enough to turn down some settings to protect it self, but wasn't compatible with new monitor??

just a thought
Old 18-10-2007, 09:31 PM
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RichieST
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ok guys thanks, well i have tried shutting it down and turning it on a few times now and it all appears to be fine!!

I'll keep this info in mind tho incase it happens again

Cheers
Rich
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