zaki

If a mobile phone is stolen who needs to be notified first to make a claim to the insurance the police or network? why do the police need the IMEI number, is it possible for them to IMEI block the phone or is it to just identifiy the phone if its ever found? also when i IMEI is typed in does it come up on the system of the network or the police?

RSKim

The police hun, as your phone company will ask for your crime ref number

The phone comp will block the phone, the police will just need as many details as poss for their records in case it is found, they can trace that it is stolen (I THINK )

NUTS RuS

iTrader: (35)

Contact the network first, as your still responsible for calls made on it, until its barred, then contact the police to report the crime. Then pass on the CRN to the insurance

M Brian

you've sold the phone then??

zaki

M Brian

so it has actually been stolen then?

unlucky mate. I hope its insured and you have all your numbers etc backed up as its a major pain in the rear when they get nicked.

zaki

lost mate yeah its insured an i got all my numbers backed up about 3 times over which is cool so not to fussed.

M Brian

ive lost mine want to know similar thing.

the unforunate thing is though you are not allowed to simply lose them. they almost have to be stolen for insurances to pay out.

Clare

IMEI number is required to identify the phone if it is ever found as it is unique to each handset.
Also if it has been supplied by your Service Provider they will bar the phone (if the phone model has the capability) by using the IMEI number.

zaki

its a money making scheme even though most insurance companys cover loss the police dont give out CRN any more so pretty most have to blagg a story that the phone got stolen to make a claim which is shit