Just seen this on a friend of mine's status on facebook and thought i would share it with all of you to make sure your all aware of it!

Some woman just phoned saying she was from microsoft and my computer had problems and she would show me how to resolve them when I said im ok I think my computer is running fine, she said "Mrs B****** are you a computer expert...No..I am a microsft technician and your computer is having problems and I... need online access to resolve it" .........tell me this isnt a legitimate call

 

So where's the scam in that?

 

Are you joking?

 

so some randomer rings you up, trying to tell you to do this and do that and allow them access to your computer ... She has no problems with her computer ...not now anyway...had she allowed this woman to gain access then that would be a different story im sure!

 

theres not much that can be down without files being downloaded etc

so unless she said please open the email and accept the file transfer i cant see any scam in there

 

I would simply tell the so called techician to 'Get Bent'

 

As if Microsoft are going to pay their staff to ring people and fix their pc over the phone

 

surely once they have a remote connection they can add and download whatever they like!! and if they catch on to someone who has no idea what they are doing with a computer then they are well away!!

 

No. I fail to see where the 'scam' is. It's clearly not legit, but what's the scam?

If you're mong enough to give your login/password details to a stranger, then you deserve all you get.

 

and you'll be supprised at how many do let them gain access and its easier than opening emails so long as they are one you can access there pc providing the firewalls are turned off

 

but getting that initial remotee connection is not as easy and as quick as it seems.. and even then all they are likely to install is a data logger or key logger which any decent ant virus will detect before it even gets chance to load and reject the download

 

Sounds fine to me, what a fantastic free service to be providing

 

 

ah well...at least now the people on here that may not be so computer literate and know and understand all this, or might believe it...or know someone who might wont have this happen as easily now!

 

not if they say to repair the problem

you have turn TURN OFF anitvirus and firewalls

and as they from microsoft people believe them lol

job done

 

But when you turn back on your firewalls and anti virus it will detect it pretty much straight away..

but saying that depends on the anti virus

 

i would have thought any problems would be sorted with a automatic update not microsoft calling you

 

LOL

 

Even better if you get a free meal chucked in to be burgled as you eat !

 

There's a few scams going about. One is where they phone you up and get you to check your event logs, event the newest install will show errors which to a non-techy might look like they really have a problem. They then try to persuade you to pay them to fix your PC and take out support, actually carried out by a legitimate UK company. They're basically fleecing you into non-existant support.

Another is from an Indian call centre where they say you have exceeded your download limit and try to get credit card details to pay the excess. Most people have the sense top tell 'em to naff orf. (My 76year old mum did!)

You also have the type where they try to get you to download stuff to help fix your PC, as said the downloads are key loggers etc.

They all prey on people ignorance, a bit like an old lady taking a car in for an MOT and them telling her she needs a new woggle-flange and its gonna cost a packet!

 

my motor ran fine again after they fixed the woggle-flange

 

how are microsoft going to phone you?? how the fuck do they have your details? the dont its some chancer running thru names in the phone book!

 

Exactly.

 

What sort of clonk assumes a call is from Microsoft when they've never called them in the first place?

When did Microsoft start employing psychics to do 1st line support

 

Well dodgy if you ask me, and i wouldn't rely on any AV products to detect some particularly malicious software on a machine tbh.

Interestingly enough though, I have known Kaspersky (I think - might have been Symantec!) to do a similar thing for their Anti Virus products - i.e. after several failed updates or a similar issue, a remote chat window appears on your machine asking if you need help, and pending you granting access one of their tech support staff will take a look at your anti virus installation for you.
(IN the case I am thinking of, this was actually done to one of our IT managers who went to extraordinary lengths to verify that this "person" actualyl was who they said they were)

 

The imortal words of Bart Simpson


Luciano

 

Worth while highlighting this as a problem as 'remote access' to PCs is possible, but as said you need be very very sure who it is.
Like all cold calls, I just put the phone down!