Lee Reynolds

yes id get a new one mate if its 10 years old!

foreigneRS

also reported in RIDE and BIKE that i have subscriptions to. i buy on fit rather than name anyway

RWD_cossie_wil

iTrader: (9)

Never used it for anything except karting after passing my bike test at 17

S1rst

Well there supposed to only have a lifespan of 5 years from the date tag on the inside of the lid, but it obviously depends on how its been used and stored in my opinion. Many people say its partly a marketing ploy so people buy new ones more frequently.

By the way, if you want good deals on Arai's or any helmet for that matter, get them from the states. same product, but not far off half the price if you dont get stung for vat and import duty, and even then you still save a packet. I got both my Suomy's (£375 in UK) from the states for £150 ish cheaper.

Steven_RW

Honesty is the best policy here - the second u lie u get into an argument. You held the box by the handle it fell out - u want ur money back - nice n simple!

RW

RWD_cossie_wil

iTrader: (9)

Thats my thoughts, thier product failed not me

Matt Tenpenny

i worked at prodrive and 2 guys were sacked for throwing peltor helmets between each other.

i now work in a shop and in this sort of case its upto the manager if he excepts it back.my current manager is a dick and he wouldnt have it back but if i had a say in the out come.i would have it back.give the customer a new lid and argue a credit from arai.its easy enough for the store as you just say it arrived damaged and they should sort out a credit for the store or a replacement.

as soon as a customer comes back to me either abusively,kicking up a fuss you blatently blagging some sort of excuse.automatically i dont care and the customer can turn his ass around and leave for all i care.

if want it sorted be polite and honest.politeness gets you everywhere in a store believe me!