I hit debris in the road tonight, bursting both offside tyres, killing the front alloy, and bending something in the suspension and/or steering, and I think I have burst a brake line too. Luckily it was my Vectra I was driving.

Called the AA at 21.44, and explained I have the kids in the car - "No problem sir, we'll be with you in 40 minutes."

Got a text at 22.43 - "We are pleased to advise assistance will be with you by 23.30."

23.30 comes and goes so I called again at 23.45 - "Sorry about this but the estimated time of arrival is 00.50. We're having bother finding anyone to take the job, so I need to check and will call you back." Explained again about the kids in the car and am reassured that my case has been made a priority.

She calls me back at 23.59 to say "I can't see the job has been given to anyone, but the ETA is still 00.50. I've tried to contact someone in Service Delivery but they have had to evacuate their building, so I've left a note for one of our managers to call you back to apologise." Explained again that I have kids in the car, and this time I mention that not only is the car covered under the Vauxhall AA cover, but it is owned by Vauxhall and I work for General Motors. Any sane person might then think that they should prioritise the call, if not for the kids then at least for the breakdown contract.

I call again at 00.55 - "Sorry for the delay, but the patrol is on route and will be with you in 22 minutes."

At 01.02 I get a call from the patrolman to say he was given the job at 00.58, but will be with me in 20 minutes.

At 01.20 he arrives, puts my spacesaver tyre on the back and gets the car onto the spec-lift, and off we go to the local Vauxhall dealer where we abandon the car and stick the key through the letterbox.

Then off to Edinburgh Airport to get a hire car at 02.25, and arrived home just after three am. And still no call from a manager - maybe they were worried that they might wake me up.

By now you probably think "3 hours and 36 minutes for the patrol to arrive - he must have been in the middle of nowhere"....
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I was on Princes Street in the centre of Edinburgh, FFS !!!!!

 

Not fookin good mate! I'd be writing the head office a letter of complaint

 

Well RAC got to me within 28minutes on the M25 Jnc 29 turnoff
And he also gave me some sound advice on the car.......to scrap the fucker

 

Thats bad. called the aa a few times. normally there in 30 mins.


Dave

 

When I last broke down I was told 5 hours before they would come and get me.

I blagged a lift off of a delivery driver, got home, got a mate to come and get me when he finished work and we towed it home.

Got it back within 5 hours too!

 

I phoned them when my clutch cable went - was just ringing and ringing

So I phoned the people dominion give you free and they sorted it.

 

everytime i have had to call em they have been pretty quick.

but in your case i would defo take it further - bet the kids werent too happy

 

That is shit!! They charge enough for the 'service'!!?
Makes it look worse, when the Dominion free brakedown is pretty good....

 

fookin tell me about the "AA" my car broke down last night 4x4 cant be towed alternator died called aa ive broke down need a flat bed to take me home this is at 10.20 at 10.50 a fookin spec lift turns up so he says yeah ya alternator is fooked u need a flat back m8 ill call one through at 11.45 i gets a call saying itll be half a hour at 12.45 i finaly get a aa truck there it only took me 35mins to put the fookin alternator on it today

 

me and chris luxton broke down in essex (were both from bristol area). diff had gone pop.

we called the AA at just after 10.30 i think, they said theyd be with us in about 30 mins. 20 mins later a guy turns up and says "whats the problem then guys" .....its fucked mate....nowt in his fucking tool kitwas gonna hel us out.

away he goes again, and we get a callback saying a truck will be with us in about an hour (around midnight). midnight comes and goes, then about 12.20 i got a txt saying the truck would be there till 1.05 or something....


anyway, long story short, the truck finaly arrived at 3.30am!!!!!!!!

we got back to bristol at about 7.30am and i didnt get home until gone 12!!

fucking amatuers!!

my mum and stepdad are with greenflag and theyre great!

 

i called the other night and told them the problem telling them iam a mechanic and they wouldnt be able to fix it and it would need to be towed, but the woman on the phone told me they had to send a mechanic first, he came and after an hour of trying he finally came to the decision it had to be towed and they charged me for the seven bridge 13.90 for the fucking truck cheeky bastards

 

Had similier problems with them a few weeks back. Car broke down on the A1 (Gearbox exploded) and I rung the AA @ 3:00am... Was told "No problem someone will be with you between 3:30 and 4am"

I fell asleep and woke up @ 4:30am by a Police Officer knocking on the window. I was told by the Officer if Im not gone within the hour they would send someone out to tow me off the motorway and charge me for it!!!! So got straight on the phone to the AA and explained the situation and said WTF is someone with a flat bed??? Was told "They will be with me in 20mins"

10mins later I got a call from the recovery bloke and he asked exactly where I was. He guessed I was between Junction 8 and 9 on the A1 (Just pass the Galleria tunnel) and said "We dont cover that area, you will need to get someone else out"... I wasn't fooking happy and rung the AA back! They said they will get someone else out to help...

Well, finally bout 2mins after getting off the phone to the AA the recovery bloke said he wil go out his way and come get me He turned up @ 5:30am and I got home @ at around 7:30 due to traffic through Heathrow So gave the bloke Ł5 to get some breakfast as he did come out his way to help...

The bloke did tell me to join Green Flag tho

 

if it makes you feel better the rac make fook ups as well

when i crashed the westy both nearside wheels were hanging off! i was in the plod car when the police phoned them to get my car collected, they told them that it couldnt be towed and that i would need a flatbed to lift it

hour and a half later this guy turns up with just a cradle and starts to attach it to the front wheels i go over and ask him what the fook he is doing to which he says (in the thickest dumbass voice ever) towing your car home what does it look like! i then had to point out to the prick that the rear wheel was hanging off!

if i had gone to hospital like they wanted me to then this tit would have tried towing my car on the rear wheels and probably broken the few remaining unbroken bits that were left!

would you really say that this was that hard to spot?

 

me and gus sat next to a PIKEY camp in the middle of the night while the opperator was playing with himself in the warm, i was freezin my tits off at 1oclock this morn top job AA man f*kin jobsworth..................................

 

Coming home from Nat Day 02, broke down........... Snapped a rocket arm, called RAC, waited 4 hours on the M1

 

last year i had a problem with the thermostat on the cossie after bruce had done his top speed run ... foned dominion recovery peeps up, me and nath ended up drinking beer in a pub that was in a powercut .. bloke turns up aboput 2 hours later we were a little unhappy at the sight of a mitsu canter thought great a long slow haul home then ... well fook me the guy gets on the m1 and plants the throttle sat at over the speed limit all the way home ... top bloke...