Have you ever been charged by your bank????
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29-04-2006, 10:49 AM
#122
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just looked at doing this as a while back when i was with nationwide i was really bad with money! went through 2 cheque books with out any money in the bank at £25 charge per cheque!!!! took me 3 years to pay it off plus other charges, online banking only shows me the last years statements which still have 90ish pounds worth of charges so i think i'll be sending a letter!!! if it comes through, new turbo and a much needed respray!!! 
29-04-2006, 06:18 PM
#123
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well like i said before i have gone online and got my statements for last 6 years (HSBC) but i'm still going to send the 2nd letter, i was thinking of just emailing them but i don't think i'll get very far doing that lol
what do u all think??.
God if i get that back i'm taking my lickle family to Australia in January to see my godparents!! I'm so excited already LOL
*edited to say i've emailed them the letter*
what do u all think??.
God if i get that back i'm taking my lickle family to Australia in January to see my godparents!! I'm so excited already LOL
*edited to say i've emailed them the letter*
29-04-2006, 08:54 PM
#124
just spoke to some proper gimp supervisor at Halifax. He got well shirty when I demanded my money back. I pointed out I would rather sort it quickly and easily for both myself and the Halifax over the phone. He agreed to refund 1 (of 4) but wouldnt do the rest. Had a conversation that went around in circles and in the end hung up on him. Rang back to book a appointment in the branch and spoke to a lovely girl who was very interested to find out about all this, gave her a link to the website and told her a bit about it. She said her dad was a lawyer and would be interested lol. Hopefully I can sort this out in the branch with Halifax (they have always been good to me to be fair) because its only £90 (minus the £30 they just returned) but Llyods TSB who stole over £500 off me, coop who done about £300 and my wifes HSBC over £1000! will be hearing from us via the mail lol.
08-05-2006, 08:32 AM
#125
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Just got this letter.
Dear Miss Wilkinson-Light,
07/05/2006
Thank you for your recent email.
I am looking into the matters you have raised and will contact you with a full
response as soon as I have completed my investigations.
I am formally obliged to advise you of the Bank’s complaint handling
procedures that you can view by logging on to www.hsbc.co.uk and Contact Us,
then 'How to Complain' which sets out the relevant details for you.
Once again, thank you for taking the time to contact us. I am only sorry it has
been necessary for you to do so.
Yours sincerely
Lynne Lipman
Customer Relations Officer
YEAH SO PAY UP BITCH!! LOL
Dear Miss Wilkinson-Light,
07/05/2006
Thank you for your recent email.
I am looking into the matters you have raised and will contact you with a full
response as soon as I have completed my investigations.
I am formally obliged to advise you of the Bank’s complaint handling
procedures that you can view by logging on to www.hsbc.co.uk and Contact Us,
then 'How to Complain' which sets out the relevant details for you.
Once again, thank you for taking the time to contact us. I am only sorry it has
been necessary for you to do so.
Yours sincerely
Lynne Lipman
Customer Relations Officer
YEAH SO PAY UP BITCH!! LOL
08-05-2006, 09:00 AM
#126
Good luck Annaleaze! is that how you spell your name btw? thats how andy r spells it anyway so blame him if its wrong 
my mrs has totted up her charges and they are £1500
hope she gets some of that back! it'll go straight to her credit card though :CrY:
my mrs has totted up her charges and they are £1500
hope she gets some of that back! it'll go straight to her credit card though :CrY:
08-05-2006, 05:03 PM
#128
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I had a very similar letter from Barclays, stating that they received my letter on the 2nd, and will respond soon. They also mention their complaints procedure.
I'll keep everyone posted
Neil.
I'll keep everyone posted
Neil.
10-05-2006, 12:11 PM
#134
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anybody got anywhere on this yet? i dont wanna do anything til i know itl work for sure cos cant risk em takin my overdraft off me before i go on holiday LOL
Sarah
Sarah
10-05-2006, 10:13 PM
#136
PassionFord Post Troll
this can only be good.
seeing as they charge you on money you owe them which doesn't actually exist. If everyone got all their money out in the same week, there would not be enough to go around, as we have slightly overprinted against what we acually have (gold silver etc). however the us is slightly worse when it comes to that.
seeing as they charge you on money you owe them which doesn't actually exist. If everyone got all their money out in the same week, there would not be enough to go around, as we have slightly overprinted against what we acually have (gold silver etc). however the us is slightly worse when it comes to that.
just been charged £114 cos of ao stinkin l
24-05-2006, 02:32 PM
#144
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im a bit late on this post,
for a while i was quite a fair bit overdrawn on my account and natwest were taking min£25 a month off me as intrest charges because i was overdrawn
without reading the whole lot, can i claim all this back ???
matt
for a while i was quite a fair bit overdrawn on my account and natwest were taking min£25 a month off me as intrest charges because i was overdrawn
without reading the whole lot, can i claim all this back ???
matt
24-05-2006, 05:35 PM
#146
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Originally Posted by TemptRS
Just got this letter.
Dear Miss Wilkinson-Light,
07/05/2006
Thank you for your recent email.
I am looking into the matters you have raised and will contact you with a full
response as soon as I have completed my investigations.
I am formally obliged to advise you of the Bank’s complaint handling
procedures that you can view by logging on to www.hsbc.co.uk and Contact Us,
then 'How to Complain' which sets out the relevant details for you.
Once again, thank you for taking the time to contact us. I am only sorry it has
been necessary for you to do so.
Yours sincerely
Lynne Lipman
Customer Relations Officer
YEAH SO PAY UP BITCH!! LOL
Dear Miss Wilkinson-Light,
07/05/2006
Thank you for your recent email.
I am looking into the matters you have raised and will contact you with a full
response as soon as I have completed my investigations.
I am formally obliged to advise you of the Bank’s complaint handling
procedures that you can view by logging on to www.hsbc.co.uk and Contact Us,
then 'How to Complain' which sets out the relevant details for you.
Once again, thank you for taking the time to contact us. I am only sorry it has
been necessary for you to do so.
Yours sincerely
Lynne Lipman
Customer Relations Officer
YEAH SO PAY UP BITCH!! LOL
since this email i havent heard anything, what ya reckon i should do??
24-05-2006, 06:57 PM
#147
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Originally Posted by slowpoke
im a bit late on this post,
for a while i was quite a fair bit overdrawn on my account and natwest were taking min£25 a month off me as intrest charges because i was overdrawn
without reading the whole lot, can i claim all this back ???
matt
for a while i was quite a fair bit overdrawn on my account and natwest were taking min£25 a month off me as intrest charges because i was overdrawn
without reading the whole lot, can i claim all this back ???
matt
24-05-2006, 06:57 PM
#148
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Originally Posted by TemptRS
Originally Posted by TemptRS
Just got this letter.
Dear Miss Wilkinson-Light,
07/05/2006
Thank you for your recent email.
I am looking into the matters you have raised and will contact you with a full
response as soon as I have completed my investigations.
I am formally obliged to advise you of the Bank’s complaint handling
procedures that you can view by logging on to www.hsbc.co.uk and Contact Us,
then 'How to Complain' which sets out the relevant details for you.
Once again, thank you for taking the time to contact us. I am only sorry it has
been necessary for you to do so.
Yours sincerely
Lynne Lipman
Customer Relations Officer
YEAH SO PAY UP BITCH!! LOL
Dear Miss Wilkinson-Light,
07/05/2006
Thank you for your recent email.
I am looking into the matters you have raised and will contact you with a full
response as soon as I have completed my investigations.
I am formally obliged to advise you of the Bank’s complaint handling
procedures that you can view by logging on to www.hsbc.co.uk and Contact Us,
then 'How to Complain' which sets out the relevant details for you.
Once again, thank you for taking the time to contact us. I am only sorry it has
been necessary for you to do so.
Yours sincerely
Lynne Lipman
Customer Relations Officer
YEAH SO PAY UP BITCH!! LOL
since this email i havent heard anything, what ya reckon i should do??
24-05-2006, 08:57 PM
#149
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Here's my update for what it's worth...
I got a letter back to my "Give me £890 or else" letter saying that they would get in touch.
My deadline came and went, so I sent them a slightly more angry letter, which they appear to have ignored.
If I don't hear from them by friday then I'm going to make a claim against them... Fingers crossed they pay up!!
Neil.
I got a letter back to my "Give me £890 or else" letter saying that they would get in touch.
My deadline came and went, so I sent them a slightly more angry letter, which they appear to have ignored.
If I don't hear from them by friday then I'm going to make a claim against them... Fingers crossed they pay up!!
Neil.
25-05-2006, 07:55 AM
#151
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Originally Posted by Neil S
Here's my update for what it's worth...
I got a letter back to my "Give me £890 or else" letter saying that they would get in touch.
My deadline came and went, so I sent them a slightly more angry letter, which they appear to have ignored.
If I don't hear from them by friday then I'm going to make a claim against them... Fingers crossed they pay up!!
Neil.
I got a letter back to my "Give me £890 or else" letter saying that they would get in touch.
My deadline came and went, so I sent them a slightly more angry letter, which they appear to have ignored.
If I don't hear from them by friday then I'm going to make a claim against them... Fingers crossed they pay up!!
Neil.
25-05-2006, 03:42 PM
#153
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banks don't want these things to go to court.
25-05-2006, 04:07 PM
#154
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Originally Posted by edd
4 pages of shite and no-ones been paid back yet
i'm waiting untill someone gets paid back before i look a twat
i'm waiting untill someone gets paid back before i look a twat
LOL....Couldnt agree more.....
If somebody actually gets paid out then I may consider sending this letter, 3 months and no pay outs yet....
25-05-2006, 04:11 PM
#155
Originally Posted by JAMSPORT DAN
Originally Posted by edd
4 pages of shite and no-ones been paid back yet
i'm waiting untill someone gets paid back before i look a twat
i'm waiting untill someone gets paid back before i look a twat
LOL....Couldnt agree more.....
If somebody actually gets paid out then I may consider sending this letter, 3 months and no pay outs yet....
snap i aint gona go looking for trouble
25-05-2006, 05:23 PM
#157
20K+ Super Poster.
i got my standard "we will get back to you by 16th june, please see our complaints leaflet etc. etc." letter back
replied straght back recorded delivery stating that that is not acceptable and giving thema further 7 days to pay before i take legal action.
i'm deffo gonna follow thi right the way thru, historically there's only ever been ONE case that got as far as court, and they ruled against the bank
replied straght back recorded delivery stating that that is not acceptable and giving thema further 7 days to pay before i take legal action.
i'm deffo gonna follow thi right the way thru, historically there's only ever been ONE case that got as far as court, and they ruled against the bank
25-05-2006, 05:42 PM
#158
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Originally Posted by Jim Galbally
i got historically there's only ever been ONE case that got as far as court, and they ruled against the bank
I was under the impression it very nearly got to court as the bank forgot to reply to summons, BUT they settled out of court by paying DOUBLE what the customer was asking for, simply to stop him appearing in court with them, as I say once it has been ruled in court as illegal, that will set a precedent, this will mean everyone can simp;y ask for their money back..... AFAIK NO bank has (or will) let that happen yet?
