Have you ever been charged by your bank????
28-12-2006 | 09:36 AM
#882
PassionFord Post Whore!!
Joined: May 2003
Posts: 6,220
Likes: 0
From: Middle of Nowhere
i looked for the charges, on mine it was usually about £20-£25, plus the last page of every statemnt usually confirmed the charges, i logged all of these for past 5yrs, and then fired of my first letter, i have copies of the etters i sent if anyone needs em, When you have totalled up your charges you then need to apply interest, i have a sheet for this to make it easy, i will did this out
I have not read this thread so apologise if someones already posted the letters and interest stuff etc.
I have not read this thread so apologise if someones already posted the letters and interest stuff etc.
28-12-2006 | 11:07 AM
#883
Hey Ran 
On your statements it will probably say something like "PAID REFERRAL" or "UNPAIDS OUT" or similar (you get the picture)
First step is to go through the last 6 years worth of statements and knock up a quick spreadsheet listing the date, type of charge (see above) and the amount they have taken from you.
Hope this helps!
Neil.
On your statements it will probably say something like "PAID REFERRAL" or "UNPAIDS OUT" or similar (you get the picture)
First step is to go through the last 6 years worth of statements and knock up a quick spreadsheet listing the date, type of charge (see above) and the amount they have taken from you.
Hope this helps!
Neil.
28-12-2006 | 02:32 PM
#884
first and second letter have been completely Ignored By HSBC 
, assume either they are doing this deliberatly to try and make me think they have not recived the letters, I assume now I just send in the court claim? Just worried what to do if they fail to respond to that as well 
, assume either they are doing this deliberatly to try and make me think they have not recived the letters, I assume now I just send in the court claim? Just worried what to do if they fail to respond to that as well
28-12-2006 | 07:40 PM
#886
Advanced PassionFord User
Joined: Sep 2006
Posts: 1,772
Likes: 0
Originally Posted by starturbo
Originally Posted by Deadringer
At some of your total's i'm fucking shocked to say the least.
I thought i was bad but up against most of you lot i'm a saint.
Good luck to you all though at the end of the day spend it while you can.... you can't take it with you
I just can't see how people can do it ya know.
Maybe it's just me who live with what they have, if i can't afford it tuff shit i don't have it
06-01-2007 | 10:44 AM
#887
Originally Posted by jaclyn_67
I have sent the following letter to my bank and the stated 14 days have now expired. I need to know which letter i send now in order to reclaim my money. Please help asap.
[your address]
[their address]
Request for repayment of charges
Dear Sir/Madam,
ACCOUNT NUMBER: xxxxxxxxx
My request
I am writing to ask you to refund to me the charges which you have levied from my account over the last XXXX years
I now understand that the regime of fees which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.
Your responsibilites
I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.
I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.
What I require
I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX
Additionally you have entered a default notice against my credit record. This default occurred merely in respect of unlawful charges levied by you or was the result of impecuniosity caused directly by he taking by you of penalty charges which you had applied unlawfully to my account.
In addition to full payment of the sum mentioned above I require that you remove the default entry from the register. Please note that mere correction or amendment to the entry will not be acceptable.
My targets to resolve this matter
I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters and leaflets.
I will give you 14 days to reply to me accepting unconditionally my request in principle and letting me know a date by which I will receive payment.
If you do not respond or you do not respond positively within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.
After that will be no further communication from me and I shall issue a claim at the expiry of the second deadline.
Yours faithfully,
[name]
[your address]
[their address]
Request for repayment of charges
Dear Sir/Madam,
ACCOUNT NUMBER: xxxxxxxxx
My request
I am writing to ask you to refund to me the charges which you have levied from my account over the last XXXX years
I now understand that the regime of fees which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.
Your responsibilites
I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.
I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.
What I require
I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX
Additionally you have entered a default notice against my credit record. This default occurred merely in respect of unlawful charges levied by you or was the result of impecuniosity caused directly by he taking by you of penalty charges which you had applied unlawfully to my account.
In addition to full payment of the sum mentioned above I require that you remove the default entry from the register. Please note that mere correction or amendment to the entry will not be acceptable.
My targets to resolve this matter
I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters and leaflets.
I will give you 14 days to reply to me accepting unconditionally my request in principle and letting me know a date by which I will receive payment.
If you do not respond or you do not respond positively within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.
After that will be no further communication from me and I shall issue a claim at the expiry of the second deadline.
Yours faithfully,
[name]
IM IN THE SAME POSITION,
sent tis letter over 3 weeks ago giving them 14 days to respond but nothing as yet
what is the net step please someone
06-01-2007 | 12:21 PM
#888
Part of the Furniture
Joined: Dec 2004
Posts: 172
Likes: 0
Originally Posted by M K
Originally Posted by jaclyn_67
I have sent the following letter to my bank and the stated 14 days have now expired. I need to know which letter i send now in order to reclaim my money. Please help asap.
[your address]
[their address]
Request for repayment of charges
Dear Sir/Madam,
ACCOUNT NUMBER: xxxxxxxxx
My request
I am writing to ask you to refund to me the charges which you have levied from my account over the last XXXX years
I now understand that the regime of fees which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.
Your responsibilites
I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.
I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.
What I require
I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX
Additionally you have entered a default notice against my credit record. This default occurred merely in respect of unlawful charges levied by you or was the result of impecuniosity caused directly by he taking by you of penalty charges which you had applied unlawfully to my account.
In addition to full payment of the sum mentioned above I require that you remove the default entry from the register. Please note that mere correction or amendment to the entry will not be acceptable.
My targets to resolve this matter
I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters and leaflets.
I will give you 14 days to reply to me accepting unconditionally my request in principle and letting me know a date by which I will receive payment.
If you do not respond or you do not respond positively within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.
After that will be no further communication from me and I shall issue a claim at the expiry of the second deadline.
Yours faithfully,
[name]
[your address]
[their address]
Request for repayment of charges
Dear Sir/Madam,
ACCOUNT NUMBER: xxxxxxxxx
My request
I am writing to ask you to refund to me the charges which you have levied from my account over the last XXXX years
I now understand that the regime of fees which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.
Your responsibilites
I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.
I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.
What I require
I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX
Additionally you have entered a default notice against my credit record. This default occurred merely in respect of unlawful charges levied by you or was the result of impecuniosity caused directly by he taking by you of penalty charges which you had applied unlawfully to my account.
In addition to full payment of the sum mentioned above I require that you remove the default entry from the register. Please note that mere correction or amendment to the entry will not be acceptable.
My targets to resolve this matter
I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters and leaflets.
I will give you 14 days to reply to me accepting unconditionally my request in principle and letting me know a date by which I will receive payment.
If you do not respond or you do not respond positively within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.
After that will be no further communication from me and I shall issue a claim at the expiry of the second deadline.
Yours faithfully,
[name]
IM IN THE SAME POSITION,
sent tis letter over 3 weeks ago giving them 14 days to respond but nothing as yet
what is the net step please someone
06-01-2007 | 05:53 PM
#889
so is it this 1 i need to send next
--------------------------------------------------------------------------------
[Your Banks Address]
[Date]
[Your Address]
Dear Sirs
[Your Account Number/Details]
Due to recent media coverage on bank charges I am now aware that you, { Banks name} have been charging me, charges, that are contrary to the Unfair Terms in Consumer Contracts Regulations 1999. Schedule 2 (e) of the said regulations gives a non-complete list of terms, which may be regarded as unfair, such as a term that requires me as a consumer who fails in his obligation, to pay a disproportionately high sum in compensation.
I believe that your charges are disproportionately high and therefore they are contrary to the Unfair Terms in Consumer Regulations 1999. In addition I believe that your charges are a Penalty. Penalty charges are irrecoverable at common law. The precedent for this was Dunlop Pneumatic Tyre Co Ltd v New Garage and Motor co Ltd [1915] AC 79.along with Murray v. Leisure play [2005] EWCA Civ 963 It was held that a contractual party can only recover damages for an actual loss or liquidated losses. It is clear that your charges do not reflect any actual and or real loss.
furthermore if you fail to comply with this letter, I request without further notice a breakdown and proof of all costs involved, in regards to your actual or liquidated losses involved in any breach of contract to which these charges relate with yourselves, and that these charges reflect your true costs In relation to the said charges, and are proportionate to the charges levied on my account as defined in Unfair Terms in Consumer Contracts Regulations 1999. Schedule 2 (e)
I also hereby request a detailed report of which clause in your terms and conditions each charge has been applied against.
Your charges appear to be nothing more than a profit-making scheme. Therefore I require you to refund me at a total of £ , representing the total, unlawful during the last 6 years. I hereby give you 14 days to refund the charges back on to my account.
Furthermore I am well aware of your tactics as to delay the process for as long as possible in the hope that claimants will back down, and I am in no doubt that many of these claimants do just that. However please note I will not back down and I will not accept a partial settlement.
For the avoidance of doubt, if these charges are not reimbursed within 14 days, I will commence my claim in the courts without further warning with every intention of backing up my actions and my claim at a Hearing. This action will inevitably involve you in additional costs.
Yours Sincerely
--------------------------------------------------------------------------------
[Your Banks Address]
[Date]
[Your Address]
Dear Sirs
[Your Account Number/Details]
Due to recent media coverage on bank charges I am now aware that you, { Banks name} have been charging me, charges, that are contrary to the Unfair Terms in Consumer Contracts Regulations 1999. Schedule 2 (e) of the said regulations gives a non-complete list of terms, which may be regarded as unfair, such as a term that requires me as a consumer who fails in his obligation, to pay a disproportionately high sum in compensation.
I believe that your charges are disproportionately high and therefore they are contrary to the Unfair Terms in Consumer Regulations 1999. In addition I believe that your charges are a Penalty. Penalty charges are irrecoverable at common law. The precedent for this was Dunlop Pneumatic Tyre Co Ltd v New Garage and Motor co Ltd [1915] AC 79.along with Murray v. Leisure play [2005] EWCA Civ 963 It was held that a contractual party can only recover damages for an actual loss or liquidated losses. It is clear that your charges do not reflect any actual and or real loss.
furthermore if you fail to comply with this letter, I request without further notice a breakdown and proof of all costs involved, in regards to your actual or liquidated losses involved in any breach of contract to which these charges relate with yourselves, and that these charges reflect your true costs In relation to the said charges, and are proportionate to the charges levied on my account as defined in Unfair Terms in Consumer Contracts Regulations 1999. Schedule 2 (e)
I also hereby request a detailed report of which clause in your terms and conditions each charge has been applied against.
Your charges appear to be nothing more than a profit-making scheme. Therefore I require you to refund me at a total of £ , representing the total, unlawful during the last 6 years. I hereby give you 14 days to refund the charges back on to my account.
Furthermore I am well aware of your tactics as to delay the process for as long as possible in the hope that claimants will back down, and I am in no doubt that many of these claimants do just that. However please note I will not back down and I will not accept a partial settlement.
For the avoidance of doubt, if these charges are not reimbursed within 14 days, I will commence my claim in the courts without further warning with every intention of backing up my actions and my claim at a Hearing. This action will inevitably involve you in additional costs.
Yours Sincerely
08-01-2007 | 04:42 PM
#890
Can someone just tell me in a nutshell WTF this is all about?
There is now way I can devote a week of my life reading through 24 pages.
I understand that people are recouping bank charges which have been found to be unfair, but what I am failing to understand is how people are managing to rack up totals of £5000-6000 in 6 years. Surely you people haven't been paying fee's every month?
If I said that in 7 1/2 years that Beccy and I have been together we might have had one or two instances where we have gone over our agreed overdraught and paid £23.50 each time for it, that would probably be exaggerating.
I have to say that if you guys REALLY have paid this kind of money out in bank charges, then surely you would have addressed your methods during this time? To pay these fee's month on month for 6 years + in some cases is just ridiculous.
Or have I missed the point here?
There is now way I can devote a week of my life reading through 24 pages.
I understand that people are recouping bank charges which have been found to be unfair, but what I am failing to understand is how people are managing to rack up totals of £5000-6000 in 6 years. Surely you people haven't been paying fee's every month?
If I said that in 7 1/2 years that Beccy and I have been together we might have had one or two instances where we have gone over our agreed overdraught and paid £23.50 each time for it, that would probably be exaggerating.
I have to say that if you guys REALLY have paid this kind of money out in bank charges, then surely you would have addressed your methods during this time? To pay these fee's month on month for 6 years + in some cases is just ridiculous.
Or have I missed the point here?
08-01-2007 | 04:46 PM
#891
.
Joined: May 2004
Posts: 6,373
Likes: 0
From: .
Originally Posted by Christian and Beccy
Can someone just tell me in a nutshell WTF this is all about?
There is now way I can devote a week of my life reading through 24 pages.
I understand that people are recouping bank charges which have been found to be unfair, but what I am failing to understand is how people are managing to rack up totals of £5000-6000 in 6 years. Surely you people haven't been paying fee's every month?
If I said that in 7 1/2 years that Beccy and I have been together we might have had one or two instances where we have gone over our agreed overdraught and paid £23.50 each time for it, that would probably be exaggerating.
I have to say that if you guys REALLY have paid this kind of money out in bank charges, then surely you would have addressed your methods during this time? To pay these fee's month on month for 6 years + in some cases is just ridiculous.
Or have I missed the point here?
There is now way I can devote a week of my life reading through 24 pages.
I understand that people are recouping bank charges which have been found to be unfair, but what I am failing to understand is how people are managing to rack up totals of £5000-6000 in 6 years. Surely you people haven't been paying fee's every month?
If I said that in 7 1/2 years that Beccy and I have been together we might have had one or two instances where we have gone over our agreed overdraught and paid £23.50 each time for it, that would probably be exaggerating.
I have to say that if you guys REALLY have paid this kind of money out in bank charges, then surely you would have addressed your methods during this time? To pay these fee's month on month for 6 years + in some cases is just ridiculous.
Or have I missed the point here?
08-01-2007 | 04:59 PM
#893
OK, so tell me this then. Once this has all come to a head and the banks sit and work out how much money they have had to repay, what will they do?? Take it on the chin and say 'Doh, that was a bit of a mistake'?
No, I don't think so. In reality the more conscientious among us will end up picking up the tab with higher banking charges and fewer benefits?
I have seen this thread buillding and never really read it having not knowingly paid much in charges, but having sat and thought about it realised that this may not be a good idea.
No, I don't think so. In reality the more conscientious among us will end up picking up the tab with higher banking charges and fewer benefits?
I have seen this thread buillding and never really read it having not knowingly paid much in charges, but having sat and thought about it realised that this may not be a good idea.
08-01-2007 | 06:44 PM
#894
Advanced PassionFord User
Joined: Jun 2003
Posts: 1,733
Likes: 0
From: wilts.
Originally Posted by Christian and Beccy
OK, so tell me this then. Once this has all come to a head and the banks sit and work out how much money they have had to repay, what will they do?? Take it on the chin and say 'Doh, that was a bit of a mistake'?
No, I don't think so. In reality the more conscientious among us will end up picking up the tab with higher banking charges and fewer benefits?
I have seen this thread buillding and never really read it having not knowingly paid much in charges, but having sat and thought about it realised that this may not be a good idea.
No, I don't think so. In reality the more conscientious among us will end up picking up the tab with higher banking charges and fewer benefits?
I have seen this thread buillding and never really read it having not knowingly paid much in charges, but having sat and thought about it realised that this may not be a good idea.
This all came about because a consumber watch dog, investigated charges, and legally charges can only be made that are a true representation of cost to the lender. the watchdog worked the cost to the banks to be round about £12, yet the banks are charging anywhere between 30-40.
The banks are paying up because if they let a case go to court and lose then a precedent will have been set and every person in the country who has every received a charge will have to be re paid. so in the short term it is cheaper for the banks to pay out before it reaches court.
08-01-2007 | 06:45 PM
#895
Originally Posted by Christian and Beccy
OK, so tell me this then. Once this has all come to a head and the banks sit and work out how much money they have had to repay, what will they do?? Take it on the chin and say 'Doh, that was a bit of a mistake'?
No, I don't think so. In reality the more conscientious among us will end up picking up the tab with higher banking charges and fewer benefits?
I have seen this thread buillding and never really read it having not knowingly paid much in charges, but having sat and thought about it realised that this may not be a good idea.
No, I don't think so. In reality the more conscientious among us will end up picking up the tab with higher banking charges and fewer benefits?
I have seen this thread buillding and never really read it having not knowingly paid much in charges, but having sat and thought about it realised that this may not be a good idea.
when ive got me fcuking moneyback
08-01-2007 | 07:11 PM
#897
Christian: The banks have broken the law in charging punters in the first place.
Are you saying that the banks should be allowed to operate illegaly in order to fund free banking for others?
Neil.
Are you saying that the banks should be allowed to operate illegaly in order to fund free banking for others?
Neil.
11-01-2007 | 12:31 PM
#898
got an offer today from HSBC
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
11-01-2007 | 12:36 PM
#899
Deadringer spot on mate, i have never had one charge on my accounts, as you say, if you dont have it dont spend it
the gf on the other hand is into 4 figures, which i am claiming on her behalf lol
the gf on the other hand is into 4 figures, which i am claiming on her behalf lol
11-01-2007 | 12:37 PM
#900
PassionFord Post Whore!!
Joined: Apr 2005
Posts: 5,228
Likes: 0
From: Hampstead
Originally Posted by M K
got an offer today from HSBC
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
11-01-2007 | 01:16 PM
#902
Originally Posted by DanCossie
Originally Posted by M K
got an offer today from HSBC
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
or you took them to court & lost
my sister has also started court proceedings against HSBC
11-01-2007 | 03:18 PM
#903
PassionFord's crazy fool!
Joined: May 2004
Posts: 7,102
Likes: 0
From: Leeds, West Yorkshire
I've had a letter just before Xmas (I've only sent them the initial 1st letter requesting statements) saying they've acknowledged the payment and will be happy to send the statements as soon as I confirm my address in the branch and with them. I wrote from my present address but my account was still under my dad's addy. So I changed that a couple of weeks back but still haven't had the statements and the 40 days has gone.
Now, this letter had no number on to call, so I dunno what to do next. The letter came from the risk dept. One of the cashiers in the bank reckoned they would be sent automatically after my change of address went through but that doesn't appear to have happened.
What's my next move?
Now, this letter had no number on to call, so I dunno what to do next. The letter came from the risk dept. One of the cashiers in the bank reckoned they would be sent automatically after my change of address went through but that doesn't appear to have happened.
What's my next move?
11-01-2007 | 03:48 PM
#905
PassionFord Post Whore!!
Joined: Apr 2005
Posts: 5,228
Likes: 0
From: Hampstead
Originally Posted by M K
Originally Posted by DanCossie
Originally Posted by M K
got an offer today from HSBC
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
have offered me £1960.00 in settlement of my claim of £2359.87
as they say the following....
HSBC's interest rates are well published in respect of both formal and informal overdrafts. you have asked us to refund overdraft interest on your account. it is, of course, a condition of your borrowing. as such we will not be refunding the interest that has been applied to your debt.
In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are clearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy of when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would succesfully resist any legal challenge in relation to these fees.
HSBC is however, mindful of the management time an irrecoverable legal cost that it may incur in relation to such a claim. for those commercial reasons alone, and without any adission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1960.00 representing the charges applied in full and finalsettlement of this matter.
so are they still paying out in full the debt & interest + the 8% if you issue court proceedings?
thanks
marc
or you took them to court & lost
my sister has also started court proceedings against HSBC
so gonna cost £80 to take each one to court
11-01-2007 | 03:57 PM
#906
Part of the Furniture
Joined: Dec 2004
Posts: 172
Likes: 0
thats just stalling tactics, trying to put you off, if you take them to court they will pay out before it gets there, of all the cases so far according to the money saving expert not one bank has actually gone to court yet, they always settle before the court date.
11-01-2007 | 03:58 PM
#907
PassionFord Post Whore!!
Joined: Apr 2005
Posts: 5,228
Likes: 0
From: Hampstead
Originally Posted by mcgoo
thats just stalling tactics, trying to put you off, if you take them to court they will pay out before it gets there, of all the cases so far according to the money saving expert not one bank has actually gone to court yet, they always settle before the court date.
11-01-2007 | 04:27 PM
#909
PassionFord Post Whore!!
Joined: May 2003
Posts: 8,219
Likes: 5
From: Essex... innit!!
Chick - I would accept there offer matey, court cases can be long and they might withdraw any refund if they win!! My second letter has gone off now so fingers crossed I will get something in the post this week!
Chris
Chris
11-01-2007 | 04:34 PM
#910
PassionFord Post Whore!!
Joined: Apr 2005
Posts: 5,228
Likes: 0
From: Hampstead
Originally Posted by cfoster
Chick - I would accept there offer matey, court cases can be long and they might withdraw any refund if they win!! My second letter has gone off now so fingers crossed I will get something in the post this week!
Chris
Chris
11-01-2007 | 04:47 PM
#911
Originally Posted by DanCossie
Originally Posted by cfoster
Chick - I would accept there offer matey, court cases can be long and they might withdraw any refund if they win!! My second letter has gone off now so fingers crossed I will get something in the post this week!
Chris
Chris
must be thinking of some 1 else
11-01-2007 | 04:51 PM
#912
PassionFord Post Whore!!
Joined: Apr 2005
Posts: 5,228
Likes: 0
From: Hampstead
Originally Posted by M K
Originally Posted by DanCossie
Originally Posted by cfoster
Chick - I would accept there offer matey, court cases can be long and they might withdraw any refund if they win!! My second letter has gone off now so fingers crossed I will get something in the post this week!
Chris
Chris
must be thinking of some 1 else
and na both the fookers sent basically the same letter
11-01-2007 | 05:21 PM
#913
PassionFord Regular
Joined: Jul 2004
Posts: 454
Likes: 0
as far as im aware no one has lost a court case as it never gets to that stage
as soon as you file a court claim and your date comes thro the banks back down
there even pay your costs
to offer you something is admitting guilt,banks dont give money away if there dont have to
pursue the full amount and dont take a penny less
as soon as you file a court claim and your date comes thro the banks back down
there even pay your costs
to offer you something is admitting guilt,banks dont give money away if there dont have to
pursue the full amount and dont take a penny less
13-01-2007 | 11:20 AM
#914
PassionFord Post Whore!!
Joined: May 2003
Posts: 8,219
Likes: 5
From: Essex... innit!!
Well got a letter through the post from the Halifax after posting my second and last warning (about Court action) last week and they have offered to pay all of the money back!!! 
Was only about £700 but least that pays for half me holiday!!!
Rock on!!!
Chris
Was only about £700 but least that pays for half me holiday!!!Rock on!!!
Chris
14-01-2007 | 04:23 PM
#917
FAO anyone who has sent the second letter and been told NO, take the fuckers to court 
, NOONE has lost a case yet, and I don't think any bank has even defended yet, as if they loose they have to repay ALL of the fee's they have charged anyone
If you need any advice to to www.consumeractiongroup.co.uk , you have to register, but it's free and has a comprehensive guide to claiming the charges back,`and all the sample letters you need to send. Also, for anyone stuck on how to claim,`they link you to www.moneyclaim.gov.uk , this is an online court summons issue site, which will cost a small fee to send people to court, but it's reclaimed in the costs
Don't back down from the banks, they not got a leg to stand on
, NOONE has lost a case yet, and I don't think any bank has even defended yet, as if they loose they have to repay ALL of the fee's they have charged anyone If you need any advice to to www.consumeractiongroup.co.uk , you have to register, but it's free and has a comprehensive guide to claiming the charges back,`and all the sample letters you need to send. Also, for anyone stuck on how to claim,`they link you to www.moneyclaim.gov.uk , this is an online court summons issue site, which will cost a small fee to send people to court, but it's reclaimed in the costs
Don't back down from the banks, they not got a leg to stand on
16-01-2007 | 01:58 PM
#918
Advanced PassionFord User
Joined: Sep 2006
Posts: 1,772
Likes: 0
Got mine sorted to
Sent off just under £700 worth of charge's and got offered £400 so damn right i'm accepting it
Sod all this fucking about with second letters just to try and get another few poxy hundered quid.
It's money i would not have had in the first place
Sent off just under £700 worth of charge's and got offered £400 so damn right i'm accepting it
Sod all this fucking about with second letters just to try and get another few poxy hundered quid.
It's money i would not have had in the first place