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Old Sep 9, 2009 | 05:02 PM
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Default New ebay seller rules

eBay Buyer Protection

Under the eBay Buyer Protection Policy [v1], if we resolve a dispute in the buyer's favour, we may:
  • remove funds from the seller's PayPal account to reimburse the buyer for the costs of both the item and original postage fee. This is in accordance with the seller's authorisation provided to us under the new User Agreement [v2] ; or,
  • where there are insufficient funds in the seller's PayPal account or where PayPal is not the reimbursement method of the seller, directly refund the buyer for the cost of the item and the original postage cost. In this case, the seller must reimburse us in full in a timely manner for an amount equivalent to the sum we paid to the buyer.
Sellers must have a reimbursement method on file with eBay at all times. The reimbursement method can be changed by contacting eBay and searching for 'Change My Reimbursement Method'. Where the seller is found at fault, we will notify them and charge the method of reimbursement they have on file.




Please, why don't you help yourself to my money
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Old Sep 9, 2009 | 05:17 PM
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i think some one else commented on this a while back, maybe Chip, im not sure.

But its still wank.

Utter crap for the seller to be ripped off.
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Old Sep 9, 2009 | 05:26 PM
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Ebay/paypal is truely awesomely epic as a dishonest buyer, its just a way of getting loads of free stuff.

Im never going to sell anything of value on there though, fuck that, they really do have carte blanche to help themselves to the proceeds of the sale!
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Old Sep 9, 2009 | 05:34 PM
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The last thing I sold on there went for about £110 or so. By the time I added up special delivery (so not to get the old 'I didnt turn up' bollocks), listing fees, final fees and paypal fees, it was knocking on £40

Would have rather given it away to a mate.
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Old Sep 9, 2009 | 05:35 PM
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Now imagine doing the same thing and then getting the 110 taken back off you!

Result : you got the item stolen and end up 70 quid out of pocket.

Last edited by Chip; Sep 9, 2009 at 05:37 PM.
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Old Sep 9, 2009 | 05:35 PM
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any of you had this happen ?????????????

forget to pay for listing fees or somthing and not have a credit card directly linked to ebay ?????????????????

i did and had some fuckin annoying cockney chick phoning up asking for me, i thought it was a fan or advertising and then the fookers sent a letter threatening baliffs.
at that point i knew the dozy cow was ebay staff phoning up for the coin,why she didn't just say oy mate its ebay cough up or were comming for you,it was only say a tenner.

it makes you think though that if you sell somthing for a nice amount of money and they cough up ebays money you are well fucked.

i see it time and time again though,cash on collection. no fucking around with comebacks then if your brassed up in readies.

thats what i'll do in the future or ask for a cheque and wait until cleared.

so long as you can openly say no pay pal i'd rather do that.
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Old Sep 9, 2009 | 05:39 PM
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i state in my auctions payment by cheque or postal order only!
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Old Sep 9, 2009 | 06:19 PM
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Originally Posted by cozzfather
any of you had this happen ?????????????

forget to pay for listing fees or somthing and not have a credit card directly linked to ebay ?????????????????

i did and had some fuckin annoying cockney chick phoning up asking for me, i thought it was a fan or advertising and then the fookers sent a letter threatening baliffs.
at that point i knew the dozy cow was ebay staff phoning up for the coin,why she didn't just say oy mate its ebay cough up or were comming for you,it was only say a tenner.

it makes you think though that if you sell somthing for a nice amount of money and they cough up ebays money you are well fucked.

i see it time and time again though,cash on collection. no fucking around with comebacks then if your brassed up in readies.

thats what i'll do in the future or ask for a cheque and wait until cleared.

so long as you can openly say no pay pal i'd rather do that.
The company you are talking about is called NCO. Despite their threats, they will never send anyone to collect anything.

eBay & Paypal are awful for sellers; they seem to have some very bizzare and unrealistic expectations, but I guess that's what you get with what is virtually a monopoly. Shame Google bottled out it and didn't carry on with Google Auctions, serious competition for eBay/Paypal is desperately needed.

If you actually read through the PayPal user agreement it asks that you waive statatory rights and also makes it impossible for a seller to comply with the polcies that are meant to protect them from buyer fraud.

Still if it makes you feel any better eBay/Paypal's profits were down $100 million in the last quarter!
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Old Sep 9, 2009 | 06:28 PM
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can cum1 tell me how i put a thread on plz?
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Old Sep 9, 2009 | 06:55 PM
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Originally Posted by cozzfather
so long as you can openly say no pay pal i'd rather do that.
That's where they have you by the balls, you can't.

You HAVE to list paypal as as method of paymet
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Old Sep 9, 2009 | 06:55 PM
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i been ripped for £216.43 by these new sellers rules they can kiss my ass for it back aswell
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Old Sep 9, 2009 | 07:32 PM
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i occasionaly sell on there, but with these new shiity rules its putting people off, i for one wont be using them as much,
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Old Sep 9, 2009 | 07:33 PM
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i sold a chrome rocker cover for £30.

buyer didn't like it, claimed his money back and ebay sided with him. so i effectively gave him £30 and the rocker cover
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Old Sep 9, 2009 | 07:38 PM
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Can't you just advertise everything on fmcn.no and ship it to norway ? We will send you a nice jar of oil as payment. Or you can withdraw it from congo..
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Old Sep 9, 2009 | 07:41 PM
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Originally Posted by paceo
i state in my auctions payment by cheque or postal order only!
If the ebay police spot that they'll close the listing...
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Old Sep 9, 2009 | 07:52 PM
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Originally Posted by DaveZS
That's where they have you by the balls, you can't.

You HAVE to list paypal as as method of paymet
i did wonder if that was the case matey,theres got to be a way around it so you don't lose out


Originally Posted by Renton
If the ebay police spot that they'll close the listing...

Renton i have noticed somthing said along them very lines, how do you prevent that happening ?? just say collect only or how do you say on ebay with out a fook up cheque or postal orders then i'll deliver ???


Originally Posted by Isaac.Hunt
The company you are talking about is called NCO. Despite their threats, they will never send anyone to collect anything.

eBay & Paypal are awful for sellers; they seem to have some very bizzare and unrealistic expectations, but I guess that's what you get with what is virtually a monopoly. Shame Google bottled out it and didn't carry on with Google Auctions, serious competition for eBay/Paypal is desperately needed.

If you actually read through the PayPal user agreement it asks that you waive statatory rights and also makes it impossible for a seller to comply with the polcies that are meant to protect them from buyer fraud.

Still if it makes you feel any better eBay/Paypal's profits were down $100 million in the last quarter!
cheeRS Issa
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Old Sep 9, 2009 | 08:02 PM
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ONCE ebay sided with me as a seller, not the disputing buyer, but i cant remember what it was for!!! i will scan through me old e-mails try find it.
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Old Sep 9, 2009 | 09:28 PM
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Originally Posted by cozzfather
Renton i have noticed somthing said along them very lines, how do you prevent that happening ?? just say collect only or how do you say on ebay with out a fook up cheque or postal orders then i'll deliver ???

i've got a few things i was thinking of selling on ebay, and i would put that it's a collection only item and a cash payment when collecting would be acceptable

if they pay by paypal i'll make sure to state that any payments via that method will just mean me holding onto the item for 7 days and then no refunds if they have not been collected

simples
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Old Sep 9, 2009 | 10:02 PM
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I bought £3500 of bits from some1 in america, they didn't send it, I got £750 back from paypal. Need to ring the FSO about it really to see if theres anything i can do against him/paypa.
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Old Sep 10, 2009 | 09:09 AM
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Originally Posted by dojj
i've got a few things i was thinking of selling on ebay, and i would put that it's a collection only item and a cash payment when collecting would be acceptable

if they pay by paypal i'll make sure to state that any payments via that method will just mean me holding onto the item for 7 days and then no refunds if they have not been collected

simples
If ebay see you saying that paypal cant be used as full payment they will pull the auction
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Old Sep 10, 2009 | 09:11 AM
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Originally Posted by Rich_bloor
ONCE ebay sided with me as a seller, not the disputing buyer, but i cant remember what it was for!!! i will scan through me old e-mails try find it.
The problem when they do that, is if the buyer bought on their credit card they can just insist the credit card compny dont pay paypal and they end up out of pocket, so nowadays they seem to always side with the buyer as that way its not ebay/paypal who end up out of pocket its the seller!
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Old Sep 10, 2009 | 09:27 AM
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i have been selling on egay for ages now but its getting ridiculous - seriously thinking of selling via the loot.com, amazon auctions, etc
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Old Sep 10, 2009 | 09:30 AM
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they say that you have to have a reimbursement method in your account file.. don't put paypal or anything, just put 'home collection' they would have to come to your house, that would be fun.
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Old Sep 10, 2009 | 09:33 AM
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everything is gonna end up with high postage costs cus I will now post everything special delivery so they have to sign for it in person. and i will say in my auction 'once item is sent the buyer and only the buyer must sign for the item and check it before the delivery man leaves or no refunds will be made.
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Old Sep 10, 2009 | 09:34 AM
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im by with ebay.il only be buying from now on.there charges are a fooking joke
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Old Sep 10, 2009 | 09:38 AM
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Originally Posted by supramat2000
everything is gonna end up with high postage costs cus I will now post everything special delivery so they have to sign for it in person. and i will say in my auction 'once item is sent the buyer and only the buyer must sign for the item and check it before the delivery man leaves or no refunds will be made.
Great idea but I doubt that it is enforcable
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Old Sep 10, 2009 | 09:41 AM
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the way around not takeing paypal is to state in the add that if you pay via paypal then you will be charged all fees (ie 60 pound on top) if you pay cash its the price you win it for

as for knocking ebays fee's, just change your address and phone number in your account, thay go chaceing that address, just do it a few weeks befor you knock them
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Old Sep 10, 2009 | 09:45 AM
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Originally Posted by Chip
Great idea but I doubt that it is enforcable
I don't know you know, at the end of the day if its in writing in the auction what can they do. they are my seller demands. if they don't want to go by my rules then don't bid or suspend my ebay account.. Ebay has got to big for its boots, and sooner or later someone is going to take them to court over this reimbursement method. I think it should be down to a small claims court to decide who should be reimbursed, if the seller thinks something dodgy going on then he or she should have the right to refuse the reimbursement. ebay are not judge and jury. trouble is, i'd love to say sod ya then and end my account but where else can you auction things off to the whole world.
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Old Sep 10, 2009 | 09:45 AM
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Originally Posted by 666
the way around not takeing paypal is to state in the add that if you pay via paypal then you will be charged all fees (ie 60 pound on top) if you pay cash its the price you win it for
I believe that the ebay police will also pull your ad for that if they spot it, you arent allowed to charge a surcharge for people using paypal.
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Old Sep 10, 2009 | 09:48 AM
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use gumtree instead
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Old Sep 10, 2009 | 09:49 AM
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Originally Posted by supramat2000
I don't know you know, at the end of the day if its in writing in the auction what can they do. they are my seller demands. if they don't want to go by my rules then don't bid or suspend my ebay account.. Ebay has got to big for its boots, and sooner or later someone is going to take them to court over this reimbursement method. I think it should be down to a small claims court to decide who should be reimbursed, if the seller thinks something dodgy going on then he or she should have the right to refuse the reimbursement. ebay are not judge and jury. trouble is, i'd love to say sod ya then and end my account but where else can you auction things off to the whole world.

There is nothing when you bid on something on ebay to say:
"By entering this bid I agree to the terms stated in the advert by the seller"

So if you took them to court you might get somewhere, but a court would then have to decide if bidding on an item (which already has terms implied) constitutes the buyer signing up to demands within the auction or not, as like I have just mentioned, there is nothing on ebay that states that they agree to do so.
Possibly if you sent a message before shipping the item asking them to confirm that they are happy with those terms that they respond to it might have more chance of being legally binding.
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Old Sep 10, 2009 | 09:49 AM
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fare enough, its changed a little since i bumped them, 10% fees soon add up and when you get raped form all angles its a joke, bump them and use gumtree (or start a second account just for buying)
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Old Sep 10, 2009 | 09:52 AM
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whats this gumtree, is it good then, someone mentioned it the other day. can you sell anything on it???
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Old Sep 10, 2009 | 09:53 AM
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http://www.gumtree.com/

sell almost anything, and for free
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Old Sep 10, 2009 | 10:06 AM
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cool thanks, ill have a look
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Old Sep 10, 2009 | 10:13 AM
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nco

im currently waiting for there harrassment, i owe paypal £580 !!! sold a watch, it got sent special delivery type thing to itally, he claimed not as described anf got all the money back, paypal called and i told them to stick it up there arse !!!
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Old Sep 10, 2009 | 10:19 AM
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well there you go.. thats rather unfortunate.. I only sell to people in this country.. one reason being if they did something like that to me for that sort of amount i'd be knocking on there door with a hammer in my hand. bit expensive going over to italy to do it... mind you did you not have postage insurance on it.. couldn't you claim via that to get your money
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Old Sep 10, 2009 | 10:24 AM
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Originally Posted by 666
the way around not takeing paypal is to state in the add that if you pay via paypal then you will be charged all fees (ie 60 pound on top) if you pay cash its the price you win it for

as for knocking ebays fee's, just change your address and phone number in your account, thay go chaceing that address, just do it a few weeks befor you knock them
Chip is unfortanely correct. Sellers are not allow to surcharge buyers for using Paypal, simply because it puts buyers off using it. As eBay owns Paypal they obviously do not want that to be the case.

Also, I'd strongly advise against changing your address and telephone number (I assume you mean to false ones), eBay keep records for around three years so they will know the previous information you had with them, the times and dates you changed the information and the IP address information was changed from.

Further more by changing the information you will be commiting a criminal act, in this case fraud by false representation. Have a look at the 2006 Fraud Act (2) and you'll see what I mean.

Not really worth the bother to be honest, the easiest solution is to simply stop using eBay as a seller.


Originally Posted by utternutter
nco

im currently waiting for there harrassment, i owe paypal £580 !!! sold a watch, it got sent special delivery type thing to itally, he claimed not as described anf got all the money back, paypal called and i told them to stick it up there arse !!!
Just ignore them, they will go away eventually although it may take some time. Their contract is pretty much virtually unenforceable.
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Old Sep 10, 2009 | 10:25 AM
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useless got passe from pillar to post and fobbed off gave up and put it down to a lesson learned, however i do still have the money and havent lost out yet, but paypal will have to extract it from me
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Old Sep 10, 2009 | 10:27 AM
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Because of all these new anti-Seller rules, prices of everything on eBay is increasing because sellers have to build in a margin for thieves (buyers).
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