i baught a uprated part from a well recomended tuning speacialist last week and proceeded fitting on sunday which all went well, there were a couple of questions i wanted to ask to make sure i had done everything right in fitting the part as it was an uprated item and there were a couple of different fittings, i rang them this morning for advice! not sure who i spoke to but to say he was arrogant and cocky is an understatement so much for aftersales service. is there any need for that sort of attitude? its the last thing you need to hear and it cant do the companys reputation much good.

 

name and shame mate. no need for that!

 

A haapy customer is ten times better than an unhappy one.

Wish buisnesses would remember that

 

Name and shame, at the end of the day its the customers keeping them in business

 

Ive had this a few times over the years , its not that when you are phoning buying something they are nice as you like

 

yeah tell us who it is pal,then we can boycot the twats,their soon find a more humble aproach to their customer care.............

 

name and shame

 

I bet I know who it is!

 

Do tell. If we always name and shame poor companies, they will soon sort it out or eventually see business dry up.

 

ill guarrentee (sp)if its a big tuner who uses this site and is named, all the lynch mob will change their opinions to "always 2 sides to a story"blah blah blah.........

 

What you on about? That would never happen...

 

Name the company. You might be doing them a favour, if they have one member of staff that's giving them a bad name.

 

Remember that thread the other day?

People started posting pictures and stuff??



Just name them! Saves a lot of bandwidth in the end LOL

 

So its the company at fault without hearing their take on things, the thread starter says they are a well recommended company so they aint twats thats for sure. The thread starter should be sorting it out with them not comming on here & getting the same sad internet heros baying to 'shoot the bastards' . Always two sides to a dispute but that dont matter does it as long as we can shout 'name & shame' & lets stick the boot in boys.

 

WTF Rod.

The company gave him bad after sales service. No excuse for being a clever dick on the phone to customers.

Name and Shame so the company can sort the problem out. If you just phone them back and tell them of the problem they will most probably give you some bullshit on the phone like "we will make sure it never happens again" then do nothing.

If their image is tarnished on the internet, they might be slightly more motivated to address the issue as they have a greater risk of loosing future sales.

 

It was MadRod, lets lynch him!

When people post these threads they should just say in the first post, saves 5 pages of people saying name and shame, people guessing tuners and loads of speculation.

 

Rod - for once something we totally agree on there

Tim - Regardless of who the company is, the "customer" isn't always right - remember, there is a right way and a wrong way to speak to people, if the "customer" started to get off on the wrong foot then obviously he is going to get the short end of the stick in return regardless of who he/she/it/thing/animal is - happens all the time, if people speak right to other people then the best service is offered

 

Paul I see where your coming from.

BUT!

He had already fitted the part, and just wanted to confirm a few things (thats the way I make it out), so its not like he was nagging them loads asking silly questions like "will this T4 fit straight on my RST"

I can see both sides of the fence here, but in this instance he didn't deserve the treatment he claims to have got.

Of course without hearing the conversation ourselves we will never know.

So really this thread is a bit like pissing in the wind

 

No problem Timbo - it is rather windy outside if you want to practice

 

I might try and have a shit too..... see what happens when you do one of those in the wind

 

pm me mate with your guess and i will let ya know if ya right!

 

i dont know who i spoke to so not gonna name em! should of asked for there name then asked to speak to the owners

 

You started a thread & never named anyone whats the point? grow some balls name & shame them, or phone the company & tell them you aint happy

 

Or you could just post it up here

 

Pointless thread really

 

could do but as said earlier a lot of people would chage their veiw if they found out who it is!!! it was prob some sales bloke who doesnt give a shit!

 

Please can I have my 5 minutes back?!!!!!!

 

This Thread.....

 

if it was an employee of the company the boss may appreciate being contacted direct

 

Not being funny here, but you come on here with a handfull of posts, start a thread about a company and then bottle it when we want to know the name - I smell a fishy rat

 

should just go back to the company and give them chance to fix problems!

 

If someone was a dick on the phone to you then tells us who it was, i dont get it

 

Got to agree with tony, ring them back and ask to speak to the gaffer and explain that you had a bit of sass off someone, Im sure they will sort you out if they are a reputable tuner. Plus if its just a little bit of lip whats the major problem? Youve probably had more lip in this thread than you got off the sales guy

 

what a waste of time reading this.........

 

I agree... Complete waste of 10 mins of my life!

 

You must be a REAL slow reader

 

fpmsl

 

cock sucker!

....just felt like saying it?

 

Ffs yet another pointless thread by some idiot who wants to badmouth a tuner but hasn't got the bollocks to come out and say who it is!

 

msd!!! dickhead!!