fookin bastard poxy thing ..
its a wrt54gs v5.1

connected to an ntl pace set top box..

had the thing running for a week with no problems .. today it just said fook off .. i dont want to connect to the net .
it connects to the pc so i can see the router .. but it will not let me connect to the net .. i have hard reset the thing but it still will not let me connect again ..
fed up of the piece of shit now .. its going to get smashed up with a fuck off big hammer

so ..

can anyone help me please before i get totally stressed out... running xp pro on pc....

many thanks

 

unplug your ntl modem for 30-40 seconds then plug back in wait for it to have stable green lights, then reset your router, if this doesnt work hard reset your router a reinstall the software setup again according to instructions.

 

the router is a real pain ... has been stable again for 2 days ...i dont care as someone local to me has an unsecured wireless network .. so i just attach myself to that

but the g/f is going to kill me if it keeps dropping

have don everything thy tell me to do .. but i think its an nthell problem .. dunno why ... just get that feeling ...

 

you tried phoneing ntl? they have a very good support desk.


when you say it stops working how do you get it working again? what lights on the router flashing not flashing?? also what lights flash and dont flash on the modem.

normally routers once configured unless they get a power surge or not setup correctly just run and do there own thing, if ever i have a problem with my ntl internet i restart my modem and then it runs fine.

 

ok .. latest update

i am sat upstairs killing the 1 meg bandwidth


she has no connection .. so i stop mine and disconnect from the network..
go and check everything .. its all ok .. so now im totally confused .. she still has no internet but mine is fine upstairs
mine is connected to the router via wireles hers is a direct cable connection...

so .. if i have internet so should she .. in theory ...

im getting some stick here .... might have to fone ntl and see if they can help ..


biggest problem is its a set top box and not an actuall modem so i am not the biggest fan of everyone when i have to unplug the tv to reset it

 

If you phone NTL they will tell you to fook off as you are connected to the net, therefore not an NTL problem.

There support desk are shit, end of.

So you connect wireless, she cant connect cable... Router is registered with NTL ok is it? MAC address of router needs to be attached to your account.

You may only be getting a registration IP address and not a pukka one.

 

erm .. can i have that in english

at the moment we both have seperate ntl accounts aswell

router is not registered .. didnt know it had to be

i spent 30 minutes to ntl once ... talking me through everything i had already done ...
only to be told that it needed to be taken to pc world as it needed fixing

foned back the next day to complain and spoke to some bloke wwho told me it was a firewall problem and i needed to reeta few hings .. i did that and it worked

 

I had to register my router with NTL.

Got some Indian guy to start with, couldnt understand a word, then got a brummie, couldnt understand a word, then got a Welsh bird.

Once this was done all was fine and dandy.

 

If your girlfriend is connected to the router via a LAN Cable? You may want to check the IP Address's are correctly set on the PC and router. But in most cases thee "Obtain IP Address Automatically" function should take care of that. Also turn any firewalls off on your girlfriends PC and try it.

 

try a diffrent lead from p.c to router there very easily broke, try a diffrent port on the router also, if that doesnt work try a direct connection from the set top box to her p.c if it drops out may be a broken network card, if your dowloading fine from the wireless its ok. it wont be a i.p address problem as you get connection on and off it would work or it wont, does she get internet when your p.c is on the net?

 

I think you may have a dodgy router. I had a netgear router which worked fine for around 2-3 years then started doing as you described. I bought a new Linksys draft N spec router (300mbit sec) and the problem was solved. You only need to give them the MAC address of the Modem/set top box if you change this.

You can buy a cable broadband modem from www.scan.co.uk for around Ł25 iirc. Also do you have any software firewalls on the pc's?

 

both pc's running norton .. both pc's uptodate legitimate copies of xp pro ..

removed power from router and it started to work ... so do they change things daily or weekly at ntl ???

 

normally every couple of months or so i have to reboot the whole of my system (router/modem) but when it runs slow i do, helps sometimes.


If you go onto the ntlworld website http://www.ntlworld.com/helpsupport/ theres something called broadband medic it will tell you wat maintenance there doing also helps fix any little problems.

hope this helps

 

yeah have the broadband medic thing .. tells me everyting is fine ... but i have no internet connection no shit you dont say

i do keep looking at thier maintainance page too, as i know theylike to do maintainance... just forget to ell their customers....
have e-mailed their customer support but they say they can not help me as i have not supplied enough for them to go on ... so a 20 sentence essay including everything i have done is not enough

cheers for the reply's tho .. as it makes me think im not thick and ntl is

 

same router as mine pete
mines working ok with both
gotta be a setting somewhere on the pc or router
are you using the right ethernet cable

 

using the cable that came with the router ...

 

Why don't you call them up and insist on getting an actual router rather than using the set top box...

There was a fault with the older routers not being able to handel the faster speeds (5mb+) Maybe it's the same for the set top box.
and if yours is the same as the one in the picture it's one of the older ones!

 

its on the higest speed they do at the moment ...
1 meg

seriously tho we tried to get a real modem, and they said that we did not need one as the set top box was more than adequate

have found that i need to unplug the router if it drops the connection ... it then sorts itself back out and off we go .. so still seems like a ntl problem, rather than the router ..although i could be wrong .. have tried looking on many sites to see if its ssummit i have done wrong but not foound any conclusive proof yet ...

 

well NTL do 10meg connection...

For that i'd insist on a router.
the main reason being... the max that a coaxial cable can manage at any one time is 10 meg... so with your tv coming down on different frequencies as well and having to deal with demodulating two different tyoes of signals... it's probably getting over heated or stressed about it some way.

Also... Try a firmware update on the linksys... Ocassionally mine gives me grief but not constantly.

If they still say you can't have a router tell them you want to cancel your subscription because you're not getting the service you paid for

 

i have just had a long conversation with them .. asking them to transfer my email addy to a different account ..

they say they can not ddo it as i will no longer have a contract with them ... but the account i want em transferred to is a nthell customer ...

told em in no uncertain terms if it was impossible then we will be taking our business elsewhere ... sky and bt broadband ... soon changed their tone then ...

s its a 1 meg connection then there is noway it should be creating a problem ... but they onlky read from a pc screen dont they .. not like they live in the real world ......

 

NTL do 10mb (trialling 20mb in some areas)

They are only offering you 1mb (which is now 2mb) as the STB will not support anything higher.

Been through this with sister when she upgraded to 2mb (now 4mb) a few months back.

They will need to install a standalone modem to allow speed upgrades.

They will try and charge you for the modem, but sister didnt give up and got it all on a free install.

Billing will change to a separate DD.

http://forums.ntlhell.co.uk is a good place to look too

 

cheers mate ... might have to cancell the setup here and go again with em to get everything sorted out the best way .. eg seperate modem .. might end up paying more but i need to be able to keep my email going

 

NTL aren't too bad in my opinion...

But I rarely call them up maybe 3 times in 6 years.

Most of the time the issues is not something that can be fixed by the user and is down to NTL and is affecting many people.

modem restart / linksys router restart solves about 90% of all problems, even if it's only temporary.

They should be able to give you a decent service, just ask to upgrade your internt connection to the 3mb or 4mp or what ever the Ł15.99 service is these days.

might cost you more, but think of all that extra pr0n you can downlaod

Anyway, Good luck sorting it out

 

i said that to the woman .... she looked at me in a funny way ... dunno why

 

just explain she'll be able to do online shopping quicker... although that may hurt your pocket more

 

been nearly a month now ... an has only had 3 problems .. these were sorted by powering down the router and allowing it to restart ..


upshot is on the fone to nthell today and they have told us that we now need a seperate modem from the set top box to cope with my e-mail addy's on the g/f's account ??????

now im not going to say no to a seperate modem .. but how can it warrent neding a seperate modem to add more email addy's to the g/f's account

 

no reason at all...

network traffic is network traffic... your emails don't even come down to your pc until you go to get them.

it's pretty much BS but.. the new modem will solve the problem, it will be able to handle the line a lot better, shouldn't have the problem any more!

keep us updated though

 

Because using the net off a NTL set top box is the worst way of getting the internet IMO

With a seperate cable modem, using the router will be the peice of piss it's meant to be

 

i think its all going to be fun and games ... sounds like they think we want to run 2 accounts from one modem


im sure they are thick

 

They're not necissarily (sp ) thick it's just thier auto cue doesn't tell them the right thing to say. The sort of people you are talkign too don't know that much about computers / networking but do know lots about neighbours and I'm a celebrity get me out of here...

Best way of handeling it is to just be persistant and hope you get the networking guy that is being made to do 4 weeks on the phones to learn the products...

 

Generally a lot of them apply for a call centre job, then get the training

You'll be surprised at how many home users haven't the foggiest fucking idea what they are doing with a computer, I lost count's the amount of times people referred to a tower / desktop as a "modem"

 

get rid there f****ing shit mines been working for mths and the decided it wont connect to internet anymore...after nearly 4hrs i took a hammer to it that didnt work either

 

WRT54G's with version 5.1 of the firmware have a bug in them to do with the way the firmware was loaded at the factory. We had a few of theses in work to muck about with and they had similar problems!! What you need to do is download the latest firmware for it, and follow the instructions to the letter, resetting it as described in the right order!!!!

I did this one the ones in work and they are fine now!

Lee

 

I understand that your annoyed with things going on here but can you please just state the symptoms and how the pc's are connected to the router.

do the systems both connect to the internet if only one is switch on ?

if they are wireless do they connect to the net when hard wired ?

Can you access the router configuration from both PC's ?

what do both pc's display when you enter the command prompt (start, run then type cmd) and type ipconfig /all

 

aaaahhhhhh so that might be the prolem then .. it has been fine for a while again but have had to reset it twice in the past month .. the ntl bloke who came out and fitted the modem said it was possibly a router fault

 

Being the cool kid I am I got a WRT54G for christmas... And it was a lot worse than my BEFSR41 as far as options go. I did a lot of searching to find better firmware for it to release a bit more potential but unfortunately i have a newer version that there's no ports ofr yet, well none stable.

so sorry if my approach wa s abit of a linksys are infalible, Just never experienced a problem with them before I got that router.

 

i upgraded my firmware the other day .. so see what happens

 

I hope it works

 

now you have me worried dan