...so angry right now!
Just got off the phone from the most hated customer - i would throw her in a pit of snakes

women can be the worst customers, they are so cheeky. This one is always on the phone for at least half an hour telling me my job, then repeating back to me all MY ideas, i manage to get in the conversation
It's too busy here at the mo to be photocopying stuff for her records - in case ours fail!!! (but obviously not so busy i can't visit pf!)
She's just asked if someone else can do some crappy jobs and i told her we actually have other tasks and she starts on about looking after customers

Things are flying off my desk at the moment i am so mad

suggestions as to what i should do?

 

murder her and blame it on someone else

 

put the phone down, works for me

 

Customer is always right...

 

ask her if youre wearing your bothered cap

 

best suggestion would be DONT do customer service jobs.

i foookin hate them, customers are always right? customers are always wankers more like

 

if she is right, i wouldn't wanna be Lol they ask us for info, which is duely sent and then come back after their 'important' meeting and say they don't understand it - why not ask BEFORE you take it? and furthermore it's information anyone could understand - like what is a creditor!!! can't believe they took financial info into a meeting not understanding it themselves and were expecting to tell others what it meant!

 

hahaaaaaaaaahaaahhhaaaaaaa will tell that one to my boss! i will think of this next time she rings

have calmed down now

 

Sounds like one of those "special" customers, the ones so special we spell the word slightly differently...




Coontstomers. (swear"phil"ter removed real version)

 

Aye, I remember them.

The convo usually starts with:

"I'm just after some advice........................"

etc

 

Itsmeagain thats the thing - i don't do customer service , i don't take external calls, except from her
I administrate internal accounts for a business, these are the only customers i deal directly with and admin their accounts for them - hope we lose them this year

 

pmsl. She doesn't sound too bright

 

Let me tell you she is the Executive Officer! and it was the treasurer who didn't know what debtors and creditors were errr try people who owe you money and you owe money, respectively - even a non-finance person knows this

 

they all sound like