General Car Related Discussion. To discuss anything that is related to cars and automotive technology that doesnt naturally fit into another forum catagory.

Broadband problem driving me mad. *help*

Thread Tools
 
Search this Thread
 
Old 07-02-2005, 08:40 PM
  #1  
RSCAT
PassionFord Post Whore!!
Thread Starter
 
RSCAT's Avatar
 
Join Date: May 2003
Location: Northants
Posts: 6,116
Likes: 0
Received 0 Likes on 0 Posts
Default Broadband problem driving me mad. *help*



nothing but trouble since getting it.

had bt engineers out twice, once today who fitted a new box on my wall, tested it, said everything perfect, now tonight same old story

error 680 no dial tone, asdl light flashing on the modem and wont connect, and when it does it isnt for long.

any ideas what the fook is up with it?? even though it says no dial tone,
the phones working fine and there is a tone


bt
Old 07-02-2005, 08:46 PM
  #2  
Chrissy_bwoy
Advanced PassionFord User
 
Chrissy_bwoy's Avatar
 
Join Date: May 2003
Location: Costa del Essex
Posts: 2,403
Likes: 0
Received 0 Likes on 0 Posts
Default

the no dial tone error is thrown up by the computer as there is no adsl signal, not normal dial tone,

do you know what else has been done on the line other than the new box today?

how far away from the exchange do you live? (if you know)

possibly an exchange error, if the engineer was a bit quick when he connected it he could have left the old wiring intact. or the equipment itself is faulty,

have you gone direct to BT or thru ya ISP?

was the engineer today an ADSL trained engineer?

sorry for the questions but you may need a woosh test etc to find the fault and that can only be done by certain engineers

best bet is to keep bugging them until your happy
Old 07-02-2005, 08:58 PM
  #3  
pau1rs
Advanced PassionFord User
 
pau1rs's Avatar
 
Join Date: May 2003
Location: Brentwood Essex
Posts: 2,211
Likes: 0
Received 0 Likes on 0 Posts
Default

gotta be some sort of adsl fault if you still got the phone working..

i`ve had times when me adsl has cut out at time but has been fine recently..

get them to send out a trained adsl engineer is you best bet as chrissy boy said..!!!

could be a isp problem too,
Old 07-02-2005, 09:42 PM
  #4  
Project ST
Too many posts.. I need a life!!
 
Project ST's Avatar
 
Join Date: May 2003
Location: Portsmouth
Posts: 863
Likes: 0
Received 0 Likes on 0 Posts
Default

If you have a BT Voyager router (especially the 205 one), get it replaced - with the first one they sent us, you could fry eggs on it (it got too hot to touch sometimes). Apparently it was a design fault...!? Replaced it and the new one seems to be much more stable. That said, you should avoid running it with the USB cable (you never, *ever* need to plug the USB cable in - if you use the LAN cable you don't even need the BT install cd at all).

More info about the Voyager here: http://corz.org/comms/hardware/route...ter.how-to.php

/al
Old 08-02-2005, 09:12 AM
  #5  
RSCAT
PassionFord Post Whore!!
Thread Starter
 
RSCAT's Avatar
 
Join Date: May 2003
Location: Northants
Posts: 6,116
Likes: 0
Received 0 Likes on 0 Posts
Default

the no dial tone error is thrown up by the computer as there is no adsl signal, not normal dial tone,

yeah i see what you mean with that

do you know what else has been done on the line other than the new box today?
no i was working , me dad was round, just said the engineer did a full test with a pc and everything perfect, thats the trouble, yesterday stayed on line for 7 hours running, tonight wont stay on for 10 minutes

how far away from the exchange do you live? (if you know)

couple of miles i think mate

possibly an exchange error, if the engineer was a bit quick when he connected it he could have left the old wiring intact. or the equipment itself is faulty,

they were out last week, said it was all ok, i think the new box today was just a case of maybe itll be better

have you gone direct to BT or thru ya ISP?

its through bt yahoo, which is a pain in the arse as bt reckon its nothin to do with them and give you a number to ring and its always 25 mins minimum before they answer

was the engineer today an ADSL trained engineer?

not sure mate, he hooked up a computer and stuff

sorry for the questions but you may need a woosh test etc to find the fault and that can only be done by certain engineers

woosh test, ok mate, ill mention that to them.

best bet is to keep bugging them until your happy

yeah its just a pain in the arse, half hour just to get through to them



THANKS FOR THE HELP CHAPS
Old 08-02-2005, 09:13 AM
  #6  
RSCAT
PassionFord Post Whore!!
Thread Starter
 
RSCAT's Avatar
 
Join Date: May 2003
Location: Northants
Posts: 6,116
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Project ST
If you have a BT Voyager router (especially the 205 one), get it replaced - with the first one they sent us, you could fry eggs on it (it got too hot to touch sometimes). Apparently it was a design fault...!? Replaced it and the new one seems to be much more stable. That said, you should avoid running it with the USB cable (you never, *ever* need to plug the USB cable in - if you use the LAN cable you don't even need the BT install cd at all).

More info about the Voyager here: http://corz.org/comms/hardware/route...ter.how-to.php

/al

dont know what that is mate but ill check it out.

first time ive been able to get on since i posted this
Old 08-02-2005, 09:15 AM
  #7  
JoeE30
PassionFord Post Whore!!
 
JoeE30's Avatar
 
Join Date: May 2003
Location: Salford....
Posts: 4,089
Likes: 0
Received 1 Like on 1 Post
Default

Have you got 1571 answer thing going as that will give a error code if you have a message waiting to be picked up????
Old 08-02-2005, 09:45 AM
  #8  
RSCAT
PassionFord Post Whore!!
Thread Starter
 
RSCAT's Avatar
 
Join Date: May 2003
Location: Northants
Posts: 6,116
Likes: 0
Received 0 Likes on 0 Posts
Default

i do have 1571, just checked and no messages though.
Old 08-02-2005, 09:49 AM
  #9  
JohnnyB
PassionFord Post Whore!!
 
JohnnyB's Avatar
 
Join Date: May 2003
Location: Derby
Posts: 8,594
Likes: 0
Received 2 Likes on 2 Posts
Default

unplug usb and replug it in.


when computer is on. The mother in laws does that.
Old 08-02-2005, 10:26 AM
  #10  
pau1rs
Advanced PassionFord User
 
pau1rs's Avatar
 
Join Date: May 2003
Location: Brentwood Essex
Posts: 2,211
Likes: 0
Received 0 Likes on 0 Posts
Default

have a good listen on the line without the asdl on.. any crackels on the line could aslo cause problems...

dial 17070... opt 2 quiet line test... keeps the line open to check for noise.. listen for a few minuites and see how you get on..!!! hth...
Old 08-02-2005, 04:51 PM
  #11  
Chrissy_bwoy
Advanced PassionFord User
 
Chrissy_bwoy's Avatar
 
Join Date: May 2003
Location: Costa del Essex
Posts: 2,403
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by pau1rs
have a good listen on the line without the asdl on.. any crackels on the line could aslo cause problems...

dial 17070... opt 2 quiet line test... keeps the line open to check for noise.. listen for a few minuites and see how you get on..!!! hth...
aaargh dont tell every1 we'll never be able to use it again... like the othe year, always fooking engaged
Old 08-02-2005, 05:00 PM
  #12  
Anonymous
Banned
 
Anonymous's Avatar
 
Join Date: Dec 2002
Posts: 142
Likes: 0
Received 1 Like on 1 Post
Default

if ya want a WOOSH test done give me a call !!!or pm!
Old 08-02-2005, 05:05 PM
  #13  
Anonymous
Banned
 
Anonymous's Avatar
 
Join Date: Dec 2002
Posts: 142
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by Chrissy_bwoy
Originally Posted by pau1rs
have a good listen on the line without the asdl on.. any crackels on the line could aslo cause problems...

dial 17070... opt 2 quiet line test... keeps the line open to check for noise.. listen for a few minuites and see how you get on..!!! hth...
aaargh dont tell every1 we'll never be able to use it again... like the othe year, always fooking engaged
if u cant get a tel number try 147017070!!!
Old 08-02-2005, 05:06 PM
  #14  
RSCAT
PassionFord Post Whore!!
Thread Starter
 
RSCAT's Avatar
 
Join Date: May 2003
Location: Northants
Posts: 6,116
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by bob1972
if ya want a WOOSH test done give me a call !!!or pm!
thanks mate, i asked them today and they said one had been done when i first reported the fault.

seems to be running ok today though
Old 08-02-2005, 05:09 PM
  #15  
Anonymous
Banned
 
Anonymous's Avatar
 
Join Date: Dec 2002
Posts: 142
Likes: 0
Received 1 Like on 1 Post
Default

ps what area in the mids are u . i can see if there were anyu know bb probs!
?
regards
Old 08-02-2005, 05:15 PM
  #16  
RSCAT
PassionFord Post Whore!!
Thread Starter
 
RSCAT's Avatar
 
Join Date: May 2003
Location: Northants
Posts: 6,116
Likes: 0
Received 0 Likes on 0 Posts
Default

im near kettering mate, replied to your pm
Old 08-02-2005, 05:27 PM
  #17  
pau1rs
Advanced PassionFord User
 
pau1rs's Avatar
 
Join Date: May 2003
Location: Brentwood Essex
Posts: 2,211
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by bob1972
Originally Posted by Chrissy_bwoy
Originally Posted by pau1rs
have a good listen on the line without the asdl on.. any crackels on the line could aslo cause problems...

dial 17070... opt 2 quiet line test... keeps the line open to check for noise.. listen for a few minuites and see how you get on..!!! hth...
aaargh dont tell every1 we'll never be able to use it again... like the othe year, always fooking engaged
if u cant get a tel number try 147017070!!!
know that one mate!!!! anyone noticed that it has changed with no cli..

Old 08-02-2005, 10:54 PM
  #18  
Chrissy_bwoy
Advanced PassionFord User
 
Chrissy_bwoy's Avatar
 
Join Date: May 2003
Location: Costa del Essex
Posts: 2,403
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by pau1rs
Originally Posted by bob1972
Originally Posted by Chrissy_bwoy
Originally Posted by pau1rs
have a good listen on the line without the asdl on.. any crackels on the line could aslo cause problems...

dial 17070... opt 2 quiet line test... keeps the line open to check for noise.. listen for a few minuites and see how you get on..!!! hth...
aaargh dont tell every1 we'll never be able to use it again... like the othe year, always fooking engaged
if u cant get a tel number try 147017070!!!
know that one mate!!!! anyone noticed that it has changed with no cli..

nah, what change is that?

or that u can still access the test without the 1470 bit?

we need a BT engineers room
Old 08-02-2005, 11:00 PM
  #19  
Redeye Jedi
PassionFord Post Whore!!
 
Redeye Jedi's Avatar
 
Join Date: May 2004
Posts: 9,542
Likes: 0
Received 1 Like on 1 Post
Default

Dont know if ur sorted yet but ive been experiencing the same problem and the same error message for the past couple of days, mine was caused by being sent shite ADSL filters that the plugs nearly fall out of! Went round and checked em, giving em a firm push in and bobs my mums brother (not that she knows that). Dont know if this helps but i spent ages trying to figure out the problem and had decided it could only be BT at fault but obviously not!
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Johnsie
Ford Focus ST
4
08-09-2015 02:39 PM
Stu @ M Developments
General Car Related Discussion.
41
21-08-2015 06:47 AM
nick8saff
General Car Related Discussion.
6
16-08-2015 05:35 PM
nuttynil
PassionFord FAQs
0
31-07-2015 10:21 PM



Quick Reply: Broadband problem driving me mad. *help*



All times are GMT. The time now is 11:58 PM.