my problems with a trader!!! help needed please!!!
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my problems with a trader!!! help needed please!!!
hi everyone,
brought my e46 m3 at the end of july from a trader, he sent a photocopy of his side of the logbook back and now the dvla wont accept it. and to top it of a bonnet switch, a/c belt and the rear coilsprings have snapped there pigtails off at 36000 miles.
just wondering what you guys think i should do, as i want to give them the car back and get my money back. £14000 for a m3 and all this hassle at 36000 miles really doesnt sound worth the money really.
cheers charlie.
brought my e46 m3 at the end of july from a trader, he sent a photocopy of his side of the logbook back and now the dvla wont accept it. and to top it of a bonnet switch, a/c belt and the rear coilsprings have snapped there pigtails off at 36000 miles.
just wondering what you guys think i should do, as i want to give them the car back and get my money back. £14000 for a m3 and all this hassle at 36000 miles really doesnt sound worth the money really.
cheers charlie.
#2
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No chance. They may put it right but don't need to refund you.
I would call. Politely air your issues and they will probably ask you to return the car to them so they can get things sorted. If they don't want to know send them a recorded letter airing same issues as re: conversation dated whenever etc. Say you'd like a response within 14 days etc etc...you will get a result from them I'm sure.
I would call. Politely air your issues and they will probably ask you to return the car to them so they can get things sorted. If they don't want to know send them a recorded letter airing same issues as re: conversation dated whenever etc. Say you'd like a response within 14 days etc etc...you will get a result from them I'm sure.
Last edited by Danster76; 13-09-2010 at 09:45 PM.
#6
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Rear coil springs are a common fault on E46 BMWs
#7
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With regards to the V5. I take it you have the V5c2 new keepers supplement (green slip)? Go to the post office complete a V62 form, tick box which says you are the new keeper and V5 wasn't provided = NO £25 fee to pay. Send it off, wait 4-6 weeks, new V5 issued to your address jobs a good'un
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With regards to the V5. I take it you have the V5c2 new keepers supplement (green slip)? Go to the post office complete a V62 form, tick box which says you are the new keeper and V5 wasn't provided = NO £25 fee to pay. Send it off, wait 4-6 weeks, new V5 issued to your address jobs a good'un
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Tbh fella,modern coilsprings are a huge problem,my aunties 325ci's had them done 3 times in the last four mots,all snapped by the pigtail end.
I think you'll be very unlikely to recieve any sort of refund as in all honesty their typical faults of any car.the logbook thing is odd though,of course the Dvla wouldn't accept a photocopy,youd be better off applying direct.
I think you'll be very unlikely to recieve any sort of refund as in all honesty their typical faults of any car.the logbook thing is odd though,of course the Dvla wouldn't accept a photocopy,youd be better off applying direct.
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Tbh fella,modern coilsprings are a huge problem,my aunties 325ci's had them done 3 times in the last four mots,all snapped by the pigtail end.
I think you'll be very unlikely to recieve any sort of refund as in all honesty their typical faults of any car.the logbook thing is odd though,of course the Dvla wouldn't accept a photocopy,youd be better off applying direct.
I think you'll be very unlikely to recieve any sort of refund as in all honesty their typical faults of any car.the logbook thing is odd though,of course the Dvla wouldn't accept a photocopy,youd be better off applying direct.
#15
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prob wont cover any wear and tear issue's
and as its a common prob it'd be classed as wear and tear,
but dont hurt to try
and as its a common prob it'd be classed as wear and tear,
but dont hurt to try
#17
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Just to dispel some myths here.
Sale of goods act, relating specifically to cars, YOU HAVE 6 MONTHS IN LAW, doesn't matter what any dealer says, they aren't the law, the only exception is if you bought the car at a much reduced rate, ie below market value.
The 6 months in LAW warranty states simply and clearly that ANY defect was there at the time of sale and is 100% TOTALLY DOWN TO THE SELLER, where they are a garage/seller, as simple as that.
This of course excludes fair wear and tear, ie tyres wipers etc.
This applies to any age car sold by a dealer/seller fort the market value.
Your faults are not fair wear and tear.
The spring issue has been caused by the eu lowering the amount of sulphur allowed in the mix of metal, this gives far greater ductility, that's why it's seen as a new problem, ie since the change.
tabetha
Sale of goods act, relating specifically to cars, YOU HAVE 6 MONTHS IN LAW, doesn't matter what any dealer says, they aren't the law, the only exception is if you bought the car at a much reduced rate, ie below market value.
The 6 months in LAW warranty states simply and clearly that ANY defect was there at the time of sale and is 100% TOTALLY DOWN TO THE SELLER, where they are a garage/seller, as simple as that.
This of course excludes fair wear and tear, ie tyres wipers etc.
This applies to any age car sold by a dealer/seller fort the market value.
Your faults are not fair wear and tear.
The spring issue has been caused by the eu lowering the amount of sulphur allowed in the mix of metal, this gives far greater ductility, that's why it's seen as a new problem, ie since the change.
tabetha
#18
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Just to dispel some myths here.
Sale of goods act, relating specifically to cars, YOU HAVE 6 MONTHS IN LAW, doesn't matter what any dealer says, they aren't the law, the only exception is if you bought the car at a much reduced rate, ie below market value.
The 6 months in LAW warranty states simply and clearly that ANY defect was there at the time of sale and is 100% TOTALLY DOWN TO THE SELLER, where they are a garage/seller, as simple as that.
This of course excludes fair wear and tear, ie tyres wipers etc.
This applies to any age car sold by a dealer/seller fort the market value.
Your faults are not fair wear and tear.
The spring issue has been caused by the eu lowering the amount of sulphur allowed in the mix of metal, this gives far greater ductility, that's why it's seen as a new problem, ie since the change.
tabetha
Sale of goods act, relating specifically to cars, YOU HAVE 6 MONTHS IN LAW, doesn't matter what any dealer says, they aren't the law, the only exception is if you bought the car at a much reduced rate, ie below market value.
The 6 months in LAW warranty states simply and clearly that ANY defect was there at the time of sale and is 100% TOTALLY DOWN TO THE SELLER, where they are a garage/seller, as simple as that.
This of course excludes fair wear and tear, ie tyres wipers etc.
This applies to any age car sold by a dealer/seller fort the market value.
Your faults are not fair wear and tear.
The spring issue has been caused by the eu lowering the amount of sulphur allowed in the mix of metal, this gives far greater ductility, that's why it's seen as a new problem, ie since the change.
tabetha
100% WRONG
the min warranty given can be as low as 1 month even if sold at sticker price
with regards to faults , if the fault was on the car at time of sale then the dealer is responsible to fix it
if a fault happens AFTER sale then the dealer has the right to ask for the car to be returned and fixed by him or his chosen garage at his costs
BUT , if the fault is down to miss use , common fault that is covered my manufacturers warranty then he can refuse to fix
this is a very very grey area and one that most reasonable traders will assist with and fix , but if you get a shitty dealer it is oftern more hassle than its worth to try and get them to fix
Sales of goods act etc is a guide line only as there is many variants on these laws depending on age / miles / type of vehicle
If its an old car say like a cossie , you will find the laws differ a lot and it is accepted that these old cars will or can have issues due to there age etc
If the fault on the car in question is a common fault then the dealer im sure will be happy to fix
#19
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Not sure about the log book part but how old is the car ? regardless of mileage its going to be no younger than 6 years old a a/c belt is a servicable part so you cant complain of that , a bonnet switch isnt expensive either & everybody in their granny knows that rear springs break its hardly grounds for a buy back! You spent 14k on a car that was round about 50k new & you expect it to be factory
#20
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Not really bud,but you could try asking them to go halfway on the job,pretty sure the pattern parts wouldn`t be more than about £70 IIRC and its a nice easy job,about 1/2 hr labour I think.
V belt is odd to go at that mileage but in all honesty I personally don`t believe the e46 is as well made as other BMW`s but thats just me.
I`d be totally amazed if they gave you a refund as these are very minor faults. I wonder whether the DVLA sent you a photocopy of the logbook to show that there was something that the trader filled in wrong?
If you`ve taxed it then there you should at least have the green slip so fill the details in and send that off,maybe if possible go to your local DVLA office and they`ll sort it for you.
#21
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With regards to the V5. I take it you have the V5c2 new keepers supplement (green slip)? Go to the post office complete a V62 form, tick box which says you are the new keeper and V5 wasn't provided = NO £25 fee to pay. Send it off, wait 4-6 weeks, new V5 issued to your address jobs a good'un
Just to add I've done this. It's an easy process and as stated totally free so will get you out of trouble with that.
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