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Virgin / ntl connectivety problems

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Old 24-09-2009 | 07:17 PM
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Default Virgin / ntl connectivety problems

Anyone else having problems connecting today in or around the Coventry/Birmingham area??

I'm actually on my iPhone cos I can't get online at all.
Old 24-09-2009 | 07:28 PM
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Why not call em?

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Old 24-09-2009 | 07:43 PM
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I did and the first available engineer comes out on Monday eveving,problem is they said many a times it at my end and it's not and I've had a day off work for nothing.
Old 24-09-2009 | 07:53 PM
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Was you this vague when you rung virgin ? What light's are on the modem, have you eliminated the router if you have one ? How many pc's connect to the net at that location ? What did you try to do to resolve it before ringing virgin ?
Old 24-09-2009 | 07:56 PM
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according to the virgin website

There are currently no issues in your area so must be a localised fault.


what lights u have up on your modem? no light on the tick one?
Old 24-09-2009 | 07:57 PM
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Originally Posted by st3v3
I did and the first available engineer comes out on Monday eveving,problem is they said many a times it at my end and it's not and I've had a day off work for nothing.
A day off work because of no internet connection?

Ive heard it all now, the internet really does bring all things to light
Old 24-09-2009 | 07:59 PM
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If there is problems in your area it will show here

http://status-cable.virginmedia.com/vmstatus/summary.do

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Old 24-09-2009 | 08:23 PM
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Fook me,I didn't ask for the firing squad to line up in front of me!!!

I only asked if anyone else had a problem conecting through ntl/virgin, I'm not stupid,I know what lights need to be on/off on my modem and of coarse i've taken the router out of the system,believe me when you've been customer of ntl's for as long as I have, it pays to know the basics and some.

Stu-in the past when I've booked an engineer to come out 2 out of the three occasions they couldn't even give me an am/pm time and of them 1 didn't even turn up at all.

Last edited by st3v3; 24-09-2009 at 08:37 PM.
Old 24-09-2009 | 08:39 PM
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I am on vigin media and ok here mate (coventry) does accassionally drop off but on wireless so could be that.
Old 24-09-2009 | 08:54 PM
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Mines been fine, but my friend 20miles down the road has had no net for a week now...
Old 24-09-2009 | 08:56 PM
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Oh, just realised that didn't help at all

I'm in Essex, and my friend is more or less (Nth) East London
Old 24-09-2009 | 08:57 PM
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Cheers guys /\
Old 24-09-2009 | 09:01 PM
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not a problem for me in Warwick
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