Pardeep

Hey all

Quick question on behalf of a friend. He owns a 57 plate S-Max 2.5 and has found the child lock to go tits up.

He's taken it back to Ford and they have said its not covered under the warranty and that the part that is needed will cost him £200. Surely the child lock should be covered under warranty as its a fault on a car that is just over a year and a half old.

Are Ford just being cunts again with not being bothered?

Thanks guys

Benni

It may fall under the wear and tear, but I doubt it?

Benni.

RichieST

iTrader: (2)

Should be under warranty i'd have thought? Its hardly a wear and tear item. Take it to another ford stealership!!

What exactly is the problem with it?

Pardeep

Just conked out. They said the mechanism has stopped working.

Benni

You'd be surprised what they class as wear and tear. It is Ford after all.

Benni.

James

hmmmmmmmmmmmmmmmmm, i would have thought it'd be covered by warranty, give ford customer services a ring.

djcossie

most things r only cover for the first year now only the big things r cover for the three year now if u r lucky but if u phone the cust services and moan they will change they mind
for u
and it takes a tech 2 hour with ids to get an rvc code from ford for that latch so they said fuck off not warranty and ford r cunts there wont pay out to the dealers