AJC

iTrader: (6)

freezes for 2-3 mins, then plays tv program for 5 seconds then freezes again

any suggestions?

weather is fine btw

5t1g

Is this playing back a recorded/paused program or just general viewing...are you using sky +?

Mark 3D

iTrader: (29)

have you done a reset?

AJC

iTrader: (6)

general viewing on sky +

mark, how do i do that? im not a whizz with sky, cheers

Rick Astley

Full reset:

1. Press Services
2. Press 4
3. Press 01 then Select
4. Press 8 (Housekeeping)

Once thats done, pop your card out and give it a clean, turn it off then back on again and see how you get on.

Tim

BM08

I normally just turn mine off at the wall when its froze/stuck, then put it back on after 20seconds, wait a minute for it to come back on and find channels and its normally sorted

phil_rs

iTrader: (3)

Also take a look at your signal strength and quailty mate

AJC

iTrader: (6)

thank you all

tim, resetting as we speak

AJC

iTrader: (6)

now like brand new, thanks folks

dojj

iTrader: (3)

is there a list somewhere of what all the various hidden options are on the sky, sky+ and skyHD boxes?

**Claire**

You can also try this if it starts to happen again.

Switch off at the wall, leave off for 2 mins, switch back on at the wall but keep the backup button pressed down on your sky box for 10 secs or until a message appears on your TV screen. It should do a system reset and return to normal in 10mins

Thats what we always do

BM08

Turning it off at the wall and waiting for 20-30seconds, then turning back on achieves the same thing, well it does for me.

**Claire**

Do you keep the backup button pressed down too? I don't get the message on the screen by just switching the box off and back on at the wall

BM08

No message.

Im just saying if my sky box ever freezes or plays up, i unplug it for 20seconds, plug it back in, wait for a few mins for it to sort its self out again and find channels then its fixed.

Ive never had to go any further than doing that