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Old Oct 8, 2008 | 02:12 PM
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Default Laptop help

i brought a new dell laptop 5 months ago, any went to turn it on a coulpe of weeks ago, and it wouldnt start windows

tried fafing about with it for ages, and ended up now needing to re install vista....but it didnt come with it on disk...

what do i do now?
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Old Oct 8, 2008 | 02:13 PM
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Call Dell, very good aftercare in my experience with them mate
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Old Oct 8, 2008 | 02:18 PM
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you should have a disk with it to reinstall, if you bought it new mate.
otherwise get hold of a copy and use the serial number printed on the tag attached to the laptop.
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Old Oct 8, 2008 | 02:18 PM
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P.S. if not, lemme know
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Old Oct 8, 2008 | 02:25 PM
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yeah, its got the tag on it, but i have every disk other than vista
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Old Oct 8, 2008 | 02:27 PM
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and it's a vista tag, not xp?
what model laptop is it?
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Old Oct 8, 2008 | 02:28 PM
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if it's a vista tag pm your address and i'll post a disc to you this afternoon.
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Old Oct 8, 2008 | 02:34 PM
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cool mate!

its a vista home premium tag...

i have an xp disc from my tower, but i take it i cant use that?

pm your way mate, many thanks
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Old Oct 8, 2008 | 02:40 PM
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cool. will let you know when it's in the post.
might take a couple of days as i'm too fecking lazy to go to the post box so will just stick it in the out tray.
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Old Oct 8, 2008 | 02:42 PM
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like me,

to lazy to sort this out weeks ago lol
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Old Oct 8, 2008 | 02:57 PM
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that sounds familiar.
finally rebuilt my laptop yesterday after putting up with it being flaky as fuck for 4 or 5 months. it's just such a pain in the arse knowing i'm gonna spend the next few weeks trying to do stuff on it only to discover that i didn't reinstall whatever application it is that i need!
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Old Oct 8, 2008 | 02:57 PM
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p.s. - you have another PM.
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Old Oct 8, 2008 | 03:03 PM
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Originally Posted by JTECHSAFF
cool mate!

its a vista home premium tag...

i have an xp disc from my tower, but i take it i cant use that?

pm your way mate, many thanks

you can, and its better because you wont have to ever deal with fck ups like this again
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Old Oct 8, 2008 | 03:05 PM
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can send you vista business 32bit sp1 orignal dell cd
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Old Oct 8, 2008 | 03:05 PM
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what id would i use though?
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Old Oct 8, 2008 | 03:06 PM
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just sent that Ranj.

BM08 - could do but on a 5 month old laptop i reckon it'll be interesting with the drivers. (or lack of!)
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Old Oct 8, 2008 | 03:07 PM
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Originally Posted by RANJ
can send you vista business 32bit sp1 orignal dell cd
i think its sorted mate, but thanks!
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Old Oct 8, 2008 | 03:13 PM
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Mark xp with sp1 is not old is it? of course he could find xp drivers for it, vista might find them automatically yeah, but most devices come with xp/vista drivers on cd
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Old Oct 8, 2008 | 03:26 PM
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when i turn the laptop on, the screen is completly blank, with the cursor flashing in the corner, i take it from here i just stick the disc in and vista will re install?
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Old Oct 8, 2008 | 03:33 PM
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when you switch on, you get blue dell logo ??/ at this point hit f12 and choose boot from cd
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Old Oct 8, 2008 | 03:35 PM
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ahh, ok thanks

yep, got that ...

as you can tell im a real pc pro

Last edited by JTECH James; Oct 8, 2008 at 03:39 PM.
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Old Oct 8, 2008 | 07:25 PM
  #22  
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my sister just gave me her vista recovery disk, my lappy is working again, but am i safe to connect it to the net? or will they think its a copy?
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Old Oct 8, 2008 | 07:31 PM
  #23  
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ahh, found i can change the product key number....
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