Does anyone on here know this guy ?

A good friend of mine from Northern Ireland sent his nova dash there to be flocked at the start of feb, after lots of excuses he said he had started it.

He apparently posted it on the 17th of march but nothing has turned up yet !

Typically he wont reply to any voicemails or answer either of his phones.

It can't take long to flock a dash can it ? seems he is quick to take your money but not great and coming up with the goods.

Any advice would be appreciated

 

What does it mean to flock a dash?

 

Its when they cover the dashboard in some sort of fabric, dont know if they glue it on or what but it almost makes it look as though its carpeted

 

Its garage19 from on here, drop him a PM

 

never heard a bad thing about them
i think he's garage 19 here, but that might be someone else so don't send him shity emails just because of me

ok, chip beat me to it

 

i think theyre close to me, whats the address, if im pasing i could "pop in"

 

You missed that massive post a few weeks back then?

Basic gist is Doug was a little ill / flu'ed up, and had a bit of a back log.

As per the others above, PM Garage19

Si

 

Now dealing with the post office. Had to send it with them rather than my usual courier because they wanted £45 to get to northen ireland. So it went slow post by boat. They are supposed to be ringing me back as they couldn't match the tracking code. Have been in a place where you can't use your phone for most of the day. Pm me if you want more details otherwise i shall speak to keith tomorrow.

 

You are welcome to pop in if you like but i make a shit cuppa.

 

Doug - Did u get my voice message i left?

 

what courier service do you use that charges £45 to NI???

 

Thanks for your reply Doug, I'll trust you that its on its way.

 

Nope?

 

Fastway - i was stunned too.

 

Fuck knows but I just posted a pallet to NI with 3 engines on, 4 gearboxes and a feck load of other bits for £90

 

BTTT ! Still no dash

 

Fuck... How long's that been!!! :O

 

Since the 5th Feb !

 

send him a pm he should be able to tell you whats going on

 

 

This is a joke, not doing himself any favours with this kind of service!

Lets hope the courier has fucked up and not Doug!

 

Some panels have showed up, just not the dash.

About time it was sorted tbh

 

seen a few complaints on here recently about garage 19

 

I'm sure he has his reasons, Doug don't seem the chap to mess peeps around.....

 

tbh there aren't many good excuses for poor customer service, all it takes is a quick phone call or email, most people will be reasonable if there is a legit problem, at least it puts their mind at rest even if its bullshit!

 

I know Doug had some problems before, But they was sorted ASAP.

Hope this does to, 5 Months isn't good, But then It may not be Dougs fault.

 

Shame was hoping to use them to do my dash, will keep an eye on this thread.

Steve

 

have you tried calling him recently? email? PM? if it has been lost in transit then he may not even know there is a problem?

 

Parts are in the post. I had too send three parcels at a cost of £39. This has been a nightmare as far as i am concerned.

I offer free return carriage on all my work and quoted Keith not realising he was in northern ireland. My courier wanted a £45 to send it there but i thought i had better honour the quote and sent it via royal mail at a cost of nearly £30 instead.

Turns out royal mail lost the package. At this point i refunded Keith the his full amount and purchased some other parts at my cost to replace them.

Keith supplied another dash and a large box of extra parts (15 parts) which i also coated for free. I have just posted them all back to northern ireland at my cost again.

To summarise, there were problems but Keith has ended up with his original order free of charge without any extra carriage and another big box of bits for his mate also free of any charges. I, on the other hand am over a £100 down but i don't mind as hopefully it will make up for the royal mails failure.

 

This aint a shop or anything tho mate with other staff to do his work for him, he runs it from a family home and if personal issues or family problems were inturpting my work - I know what would give first.

As per usual peeps jumping on the bandwagon, Let Doug and JonnyBravo's mate sort it between them. I'm sure whatevers happened can be resolved.

Doug flocked my dash with no problems what so ever and i was made up with the service i recivied.

 

And if by magic..... lol

 

fair doos, sorry didn't realise it was a one man band home business kinda thing.
At least its sorted now

 

Issues, problems do happen folks, people are all to quick to jump on the band wagon without hearing the full story.

Doug has done my dash before and not a problem in the slightest.
He has also done a blinding deal with the guy in question to which what can you say.......?
Other than id be chuffed with a refund but he gets it all done for free as well.

I have used royal mail in the past and refuse to know however as they do loose shit constantly...

Only ever use Parcelforce now on an insured service, costs more but you have the oppertunity to claim.

 

June performance ford has a DIY flocking bit in it!

Frost - DIY Kit
www.frost.co.uk

or

suffolk flocking services
www.suffolkflockingservices.co.uk

hope this helps

 

funnily enough, mine just turned up today from sfs.
looks an excellent job!

 

Fair fucking play

 

If that is the case then I agree that is good of you, I think Keith has been trying to contact you without any luck which is winding him up.