Rob M666SCC

Got a message pop up saturday - No Signal Received.... came and went a few times - but it was raining so i gave up and went to bed early with the arse... lol

Was out all day sunday, when i got home it was the same, tried ringing SKY but gave up after being on hold for 30 mins - again tonight when i get home its the same now been on hold for an hour

Anyone got any ideas before i take the lot outside and smash em up with a cricket bat

ive checked the basics like its all plugged in and the dish hasnt moved.....

Sukhy RS

My sky+ box has just stayed off and i cant even turn it on, well pissed with it

BigMouthBillyBass

My mum and dad had the same problem, turns it that since getting sky dig in 98, the poplar trees at the bottom of the garden had grown in line with the dish and satellite. Might be time to hire a chainsaw

My sky box regularly throws a hissy fit and i have to yank it out of the wall Crap amstrad thing, i asked for a panasonic but the bint on the phone said you get what yer given

Greg Shepherd

try unplugging the box for about 15 mins ie take plug out of wall and also take your sky viewing card out

try it might work had similar problem before with sky freezing up and this worked

gingeRS

the sky at my parents place used to stop working everytime it rained and would only start working a few hours or days afterwards

think it needed a new dish and wiring, but dad didnt want to rip up all the laminate

think you need to get the engineer in, but dont let em fob you off, cos if its working the day they turn up, they wont do anything

hope you have more luck than my dad, his is still fooked

Oranoco

We had the same trouble about 18 months ago at Rachel's parents place. Sky blamed the tree's in the garden (funny seeing as the trees have been there for 40 years and hadn't caused a problem for the forst couple of years the Sky was in). Told them to shove it in the end and now have NTL instead.

They're a bunch of fookers to deal with though You'll need some of these " " while they ask you a load of stupid questions like:

Is it plugged in?

Is it connected to the Telly?

Are you on the right channel?

Rob M666SCC

just went out side to check - no trees or obstructions

Rob M666SCC

left it unplugged last night....

Greg Shepherd

In that case it fucked get sky out if you ever get through to them

Rob M666SCC

been an hour and 10 mins..... wish i had hands free at home.... getting sore arms and ears

gingeRS

put the phone down and listen intently for someone saying

"hello.............helloooooooo"

always works for me

Jade1

Theres got something on the tv guide where you test it and reset, pointless me saying this because i dont know what option it is, i only sit there and dont pay attention......

but look for the signal test and anythig to do with resetting it

hope this may help slighty

Oranoco

How comes they are so quick to pick up their sales line?

BigMouthBillyBass

Press the services button and it's in there under system test i think you get signal quality and signal strength. Though the times when mine says no signal received you cant do piss all with it

roybacer

Mine randomly does this, but only on sky 2+3

Rab

Mine sometimes does this on Sky movies 5,6,7,8,9 and 10

Swearing loudly at it and threating it with a nice cold bath usually works for me. Or I just switch it off and back on again.

Tangodeltasierra3

Mine did the same, in the end it needed a new LNB thingy on the dish, they tried charging Ł55 call out too so i told em to cut me off, guess what they waived it

Rob M666SCC

I'll be trying that one....

oh and still on hold

Rob M666SCC

Tried that method

BigMouthBillyBass

i find sometimes when scrolling through channels i get past 1,2,3,4,5, sky one, sky two, then it goes back to BBC1, and i try again and it still wont go past two without going back to BBC1.

Though i do remember a few years ago it had a habit of changing itself to E4 all the time when big brother was on...call me sceptical but that seems a bit strange Surely they cant be that desperate for viewing figures.

Fiddy

i had a similar problem, first they said it was my sky card, took 3 days to get a new one, that didnt work, so they said i needed a new box, 5 days later, they came out, fitted a new box, seemed to fix it, then a couple of days later, it started again, so this time, they said it was the dish, another 4 days later, i get a new dish, been fine since, so i basically got a whole new install before they fixed the problem.

Rob M666SCC

oh joy

dont even have an aerial so i got no tv at all
just missed eastenders too

Project ST

Dish only needs to move 1mm or so and it'll start dropping signal.

Receiver can get damaged, full of water, etc - check signal coax isn't drawing water in - look for signs of corrosion at the joint at either end (and make sure there are no connectors in-line - if it was a DIY or bodged job the signal path can pick up faults very easily).

Rab

To quote 'The IT crowd'

(best irish accent) "Have you tried switching it off and back on again"

Rob M666SCC

over an hour and 40 mins now !!!!! how long can i go on

BigMouthBillyBass

Never a truer word said....give it a reboot and call me back (cue me going for lunch)

Fiddy

i know that feeling rob, i didnt have a tv aerial either, so it was about a week of xbox 360 and the internet for me, which believe it or not got very boring after a couple of days , hopefully they will fix yours first time mate

SteveB

iTrader: (3)

Use summit like an alloy baseball bat......less splinters


Sorry I'll get my coat
Steve

Simon

Try searching for a non public number on here you can sometimes avoid the queuing system and get straight through

http://www.saynoto0870.com/

Jade1

KEEP PRESSING ZERO

you jump the queue!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rob M666SCC

2 fucking hours...............

and guess what........






























i got disconnected

SteveB

iTrader: (3)

Now THAT makes me even more pissed off than the waiting....knowing you gotta wait all over again

Rob M666SCC

Phoned again and kept pressing 0 - answered in 3 mins

they cant even come out for a week !!!!!!!

Not impressed !!!!

MrsFrog

Our box dropped one of the lines this afternoon so would only record one program every now and again but refused point blank to let me view any channels

In the signal test, it kept telling me line 1 signal strenght was zilch, but the line quality was good...
Line 2 signal strength and quality were both excellent, but couldn't view anything... go figure... Not even capable of switching to the other line itself...


Checked everything and eventually Greg told me to disconnect it. Worked for now and all is back to normal but for how long...

I WANT MY TIVO BACK !!!!!

Jade1

at least the 2nd lot of advice was better than the first lot

just sorry that i didnt remember that earlier

remember to send your phone bill through to sky

ECU Monitor Enthusiast

iTrader: (1)

When I first got my sky+ is would freeze at least once a week and only
reset if the power was removed.

About a year ago, I aquired a UPS and fitted it the to sky box as it has
a hard drive and it has been perfect ever since and never needed to
reset it at all.

The UPS has a power surge protector built in and also, the voltage to the
box is constant.
Also it has a phone line surge protector too.

* UPS = Uninteruptible Power Supply *

Jade1

I've never had one problem since we upgraded to sky+

les3002

sometimes ours drops channels but if you unplug the sky aerial from the box it is fine for another few weeks even though leaving it switched off deosnt do the trick.

have a search around the net theres quite a bit about sky faults.

Rs Baz

i was a sky Engineer for 6 months it was great how you can learn
all the things then piss of from the company

i now fix mine when ever it goes wrong

Diamonds.

iTrader: (2)

mine was great till the warranty run out.....then it seemed to have a shite signal strength....funny that

they wanted something stupid to look at it. so bollox to it ill put up with it till i get Sky+