My mum and dad had the same problem, turns it that since getting sky dig in 98, the poplar trees at the bottom of the garden had grown in line with the dish and satellite. Might be time to hire a chainsaw
My sky box regularly throws a hissy fit and i have to yank it out of the wall

Crap amstrad thing, i asked for a panasonic but the bint on the phone said you get what yer given