Originally Posted by Fiddy UK

i had a similar problem, first they said it was my sky card, took 3 days to get a new one, that didnt work, so they said i needed a new box, 5 days later, they came out, fitted a new box, seemed to fix it, then a couple of days later, it started again, so this time, they said it was the dish, another 4 days later, i get a new dish, been fine since, so i basically got a whole new install before they fixed the problem.