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Sep 21, 2005 | 09:40 PM

Chris-S2

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From: S.Yorks

No Sound!

Hi the last few days i've been having problems with my computer and i've now got no sound

When I click on volume control it just say " There are no active mixer devices available " and when I go to sounds and audio devices my default devices says "modem #0 Line Playback" and there are no other options!

Please Help

Chris

Sep 22, 2005 | 11:35 AM

Adrian

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What soundcard?

Sep 22, 2005 | 12:26 PM

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by Adrian

What soundcard?

Realtek ac97? Is that it?

Sep 22, 2005 | 09:39 PM

xpackcapri

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Sep 22, 2005 | 09:53 PM

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by xpackcapri

sounds like an onbaord job, have you tried just reinstalling the drivers or checking in device manager for any red crosses or question marks?

Yeah i've tried reinstalling and i checked in device manager and nothing shows

I might try a new sound card

Sep 22, 2005 | 09:55 PM

xpackcapri

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Sep 22, 2005 | 09:58 PM

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by xpackcapri

is it a seperate card or onboard?

I don't no

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Sep 22, 2005 | 10:05 PM

xpackcapri

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Sep 22, 2005 | 10:21 PM

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by xpackcapri

do you plug your speakers in near the top next to the parallel ports etc on the board?

if its onboard, uninstall all the drivers, disable the onboard sound in the bios, enable it again after a reboot and see if windows picks it up. it it doesnt then id say your chip is fadgered. if its not onboard, check the card is seated properly in the pci slot.

I think it might be onboard and i tried what you said and still no joy

Thanks for trying to help me though

Sep 22, 2005 | 10:30 PM

#10

xpackcapri

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Sep 23, 2005 | 07:36 AM

#11

Chris-S2

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From: S.Yorks

Yeah i've checked there and it says everything is working properly. On start up it sometimes shows a win32 error message and the screen will freeze and my web page looks different like where it show a page loading at the bottom it goes very thin and the standard buttons at the top move more to the left and it seems grey and like an old version of ie explorer.... and if that makes sence ....

Sep 23, 2005 | 09:33 AM

#12

DanRSturbo

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From: Handcuffed to the Mrs' Bed ;-)

Runa virus scan and spyware scan, and also make sure the speakers are plugged into the green socket. You can also test them on a walkman / hi-fi through the headphone jack

Sep 23, 2005 | 11:34 AM

#13

Chris-S2

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From: S.Yorks

Can you recommend some good virus software? I've run various spyware programs including spybot search and destroy and two registry mechanics. The only virus software i've got is AVG i think (i'm not on my computer at the moment) and it doesn't pick anything up.
Chris

Sep 23, 2005 | 11:40 AM

#14

xpackcapri

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Sep 24, 2005 | 01:44 PM

#15

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by xpackcapri

try symantec free scan. its very slow and doesnt remove anything it finds but gives you names of the virus and then you can search on their site for removal instructions.

http://security.symantec.com/sscv6/d...d=ie&venid=sym

just click go

I've just tried that and it tells me my Internet explorer isn't 5.0 or newer

Sep 24, 2005 | 02:54 PM

#16

xpackcapri

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Sep 24, 2005 | 03:10 PM

#17

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by xpackcapri

run windows update

No updates available

Sep 24, 2005 | 07:05 PM

#18

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Sep 24, 2005 | 07:44 PM

#19

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by xpackcapri

youre not trying the link using firefox are you?

I use internet explorer and i've just downloaded the newest version and it still says i'm not usng a new enough version. I'm runnin Avast antivirus so hopefully that will pick something up soon.
Chris

Sep 24, 2005 | 11:14 PM

#20

Chris-S2

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Well my virus scan fetched nothing up BUT i checked in devce manager again and 2 things have problems now. Microsoft kernel acoustic echo canceller and Microsoft kernel audio splitter both have the same status " windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42) "

Sep 25, 2005 | 04:07 PM

#21

xpackcapri

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Sep 25, 2005 | 04:30 PM

#22

Chris-S2

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From: S.Yorks

Quote:

Originally Posted by xpackcapri

do you have any idea what the motherboard model is? or what model the pc is?

In system properties it says....
Intel(R)
Celeron(R) CPU 2.00GHz
2.04GHz, 256 MB of RAM

Sep 26, 2005 | 08:59 AM

#23

Chris-S2

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It doesn't work at all now so i reckon it's time for a new one! Thanks for your help xpack

Chris

Sep 26, 2005 | 09:23 AM

#24

xpackcapri

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Sep 26, 2005 | 09:36 AM

#25

Chris-S2

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From: S.Yorks

It now freezes where the windows loading screen comes on at startup and after about 10 attempts I managed to get it into windows and it comes up with a svchost.exe error message and then freezes completely again.