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Xbox 360 red ring around the power button*been collected*

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Old 04-10-2008, 01:36 PM
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Lo@der
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Default Xbox 360 red ring around the power button*been collected*

Help,Bloody things packed up.
Half way through watching a dvd and it lost the pic then spat out the disk.I turned it off then back on and the red light can on.
Its still in warrenty, so I'll send it back.

Has anyone else had experince with doing this?

How long will it take and how do you go about it?

Last edited by Lo@der; 06-10-2008 at 10:10 AM.
Old 04-10-2008, 01:37 PM
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scoooby slayer
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mine took a month and they just sent a new one.
Old 04-10-2008, 01:38 PM
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northerner
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Go the Microsoft site and there should be instructions on how to get a support call raised and the xbox collected/repaired.
Old 04-10-2008, 01:40 PM
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Diseasel
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Mines been away a week according to UPS its due back to me on the 7th.

Go to the xbox website and then to the support menu and all is explained
Old 04-10-2008, 01:48 PM
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Lo@der
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Balls, I dont have the recipt of sale and its now just out of the warrenty period, a calender year.
Old 04-10-2008, 01:48 PM
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rostill2007
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it will be repaired if you get in touch with microsoft i think thats the best part about the xbox if it breaks it will be repaired but if my ps3 dies then thats it time to get another
Old 04-10-2008, 01:49 PM
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rostill2007
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Originally Posted by loader5710
Balls, I dont have the recipt of sale and its now just out of the warrenty period, a calender year.
my brothers friend said he sent his back and it got repaired for free even though it never had warranty
Old 04-10-2008, 01:50 PM
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Harris.
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Originally Posted by rostill2007
it will be repaired if you get in touch with microsoft i think thats the best part about the xbox if it breaks it will be repaired but if my ps3 dies then thats it time to get another

No because sony will give you a recon machine, ive had 2 from them now
Old 04-10-2008, 01:52 PM
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rostill2007
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Originally Posted by davemark
No because sony will give you a recon machine, ive had 2 from them now
do you have to warranty for this cause im not sure if mine has?
Old 04-10-2008, 01:52 PM
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Munch
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Originally Posted by davemark
No because sony will give you a recon machine, ive had 2 from them now
only the 60GB models Dave mate, you'd get a new 40/80 model if ity happened
Old 04-10-2008, 01:55 PM
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Diseasel
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IIRC you dont need the receipt you just type in the machines microsoft code and the site will tell you if its still in warranty
Old 04-10-2008, 01:57 PM
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Jim Galbally
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the ring of death is covered under 3yr warranty (ie all of them) so you can always get it fixed for free
Old 04-10-2008, 02:23 PM
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Lo@der
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I just signed up and it said its out of warrenty, I just dont want to spend say £60-70 getting it fixed when they only 130 new now.
Old 04-10-2008, 02:31 PM
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JamesG
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.
Originally Posted by Jim Galbally
the ring of death is covered under 3yr warranty (ie all of them) so you can always get it fixed for free
Old 04-10-2008, 02:32 PM
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JamesH
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Loader where did you put serial no in etc? I need a link please

Should still be covered as Jim says for ring of death is 3yrs
Old 04-10-2008, 02:39 PM
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Originally Posted by James90RS
Loader where did you put serial no in etc? I need a link please

Should still be covered as Jim says for ring of death is 3yrs

https://service.xbox.com/repair.aspx...t&terms=accept

I had to go through all this crap and sign up as I dont use xbox live.
Takes a while but quite a good service tbh, it tells you what to do.


And yes the red ring is covered by the 3yr wrnty.
I just placed my order so should be all sorted in 20days so they say.
Old 04-10-2008, 02:40 PM
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Lo@der
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cheers for the help fellas
Old 04-10-2008, 03:48 PM
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Munch
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Loader just buy a PS3.... job done
Old 04-10-2008, 03:49 PM
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Lo@der
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Originally Posted by Sidewayz
Loader just buy a PS3.... job done
I would do but I like women.
Old 04-10-2008, 03:53 PM
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Munch
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Originally Posted by loader5710
I would do but I like women.

Xbox's are geeks who spend 24/7 on Halo!

Hence Jim Galbally owning one
Old 04-10-2008, 04:42 PM
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DanRSturbo
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PS3 all the way I have to say, i've left mine on for 3 days straight with no problems
Old 04-10-2008, 04:52 PM
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scortpower
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when this happened to me mine was out of warranty but they extended the warranty on all xbox so they will fix it for free, it took 2 weeks to get mine back
Old 04-10-2008, 04:54 PM
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TIFF
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Just ring this number and do it over the phone in 5 minutes

0800 587 1102
Old 04-10-2008, 05:02 PM
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Turbo Zetec
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one of my friends was talking about wrapping it up in a towel and leaving it on to get hot... which sorts the chip back out or something

i think he said there's instructions on youtube
Old 06-10-2008, 10:12 AM
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Lo@der
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Ok so I sorted it out on through the microsoft site and the ups dude just picked it up 20mins ago.

Lets seen how long it takes.
Old 06-10-2008, 10:15 AM
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Ryan
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mine was back in 10 days after i sent it off
Old 06-10-2008, 10:18 AM
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TIFF
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My sons is getting picked up tomorrow
Old 06-10-2008, 10:28 AM
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Lo@der
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So far i cant really fault the service.
Old 21-10-2008, 03:01 PM
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Lo@der
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Ok my console was returned by ups at 14.00 today,all fixed, my memory intact with a month free xbox live to say sorry .

Great service really, even tho it should'nt of happened anyway.
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