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What is the way out of this trap?

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Old 18-08-2009, 12:47 PM
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9Fingers
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Default What is the way out of this trap?

I needed a new bracket to mount a vacuum valve on my Cmax.
I went to the local dealer who was very helpful, showed me the relevant screen on the parts system and the bracket was there and it looks spot on.
When he orders the part, it is completely different. He orders again, still wrong. Both he and I don't know where to go next.

Clearly the Ford system has an error but how to get the correct part?
There is no part number on the old bracket.
The screen says part number is 9S430A and it is on the page with the vacuum pump shown. Car Reg KX54APF 2.0 TDCI Cmax.

Can anyone help????? Please!

TIA

Bob
Old 18-08-2009, 01:20 PM
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as355f1
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find a damaged cmax and remove said part
Old 18-08-2009, 02:21 PM
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9Fingers
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Originally Posted by as355f1
find a damaged cmax and remove said part
That is a way but i really want a new part. The bracket is pressed out of sheet metal and rather than have properly designed radiussed bends, it has knife creases and these are stress points. Both bends have fractured and I suspect any used part I find will be part broken.
My max has done less than 40k miles and the vibration form the diesel engine has destroyed this bracket.

What I wanted to know is where within Ford do dealers turn when they hit this sort of problem with an error in parts numbering.

Bob
Old 18-08-2009, 03:33 PM
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Alvyn
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phone up Ford techical dept!
Old 18-08-2009, 03:37 PM
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SillyFezzaMk1
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Originally Posted by 9Fingers
That is a way but i really want a new part. The bracket is pressed out of sheet metal and rather than have properly designed radiussed bends, it has knife creases and these are stress points. Both bends have fractured and I suspect any used part I find will be part broken.
My max has done less than 40k miles and the vibration form the diesel engine has destroyed this bracket.

What I wanted to know is where within Ford do dealers turn when they hit this sort of problem with an error in parts numbering.

Bob
Why put a shit part back on your car though...especially at ford service prices, if the bracket is steel get it welded up, modified so it wont break again and paint it up nice. Job done forever.

If you buy a new ford item it'll be the same and die with 40k again.

Dan
Old 18-08-2009, 08:25 PM
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JonathanJ
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If you can get me the full part no from the bracket that is broken will see what it converts to as a finis no , also give me the no that the new bracket was supplied as and will check and see if that has ben incorrectly numbered , pm me if you like .
Old 18-08-2009, 08:41 PM
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Alvyn
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Originally Posted by JonathanJ
If you can get me the full part no from the bracket that is broken will see what it converts to as a finis no , also give me the no that the new bracket was supplied as and will check and see if that has ben incorrectly numbered , pm me if you like .
m8 ALL the info your asking for IS in the guys 1st post

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Old 21-08-2009, 08:15 AM
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tabetha
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It's a shit bracket in the first place, stop wasting your time with another rip off price shit bracket that is going to fail the same way, go to any half decent fabricator bung him a few quid and he will soon sort you out a decent one that will NEVER break, that's what I'd do.
tabetha
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