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How can you tell if a computer was shutdown or if it crashed

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Old 08-11-2005, 01:50 PM
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Jim Galbally
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Default How can you tell if a computer was shutdown or if it crashed

I know i do this for a living... but...

I had a server ina cluster go down at 11:50 on friday and i THINK it was rebooted (it killed all the terminal services printers seconds before it lost contact, so it looks like a controlled shutdown) i need to try and work out if it was shutdown on purpose by someone por if it crashed due to a power failure or something. now the event viewer doesnt give me the info i need really, or at least i dont know what to look for. Is there anywhere i can be looking to try and figure out if the shutdown was clean or not?

basically i think someone has tried to break one of our servers (shared comms room) to get us into the shit and need to work out if thats the case or not.

Jim
Old 08-11-2005, 02:10 PM
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Adrian
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Event viewer will show the restart in system as an eventlog. Should also show you the crash.
Old 08-11-2005, 02:12 PM
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Kev.H
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is it windows 2003 cos that keeps logs if not event viewer if not do you not have monitoring tools if not WHY NOT
Old 08-11-2005, 03:34 PM
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Jim Galbally
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its win2k adv. server.

i just rebooted a random server and it didnt show up any even log for the reboot ?
Old 08-11-2005, 03:46 PM
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Lee_R21Turbo
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If it crashed & rebooted I'm sure it logs summat to the effect of 'the last restart was unexpected........' I think!!!!
Old 08-11-2005, 05:47 PM
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Jim Galbally
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lee, in the event log?
Old 08-11-2005, 05:54 PM
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Kev.H
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Originally Posted by Jim Galbally
lee, in the event log?
yes

ps get yaself some monitoring tools ie whatsup syslog etc you dont have to spend big bucks to monitor basics

If any link network switch router and certain servers i care about go down I know

we just got net vantage and server vantage and thats very powerful but not cheap
Old 08-11-2005, 05:58 PM
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Jim Galbally
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we run a system called big brother but since its monitoring about 20,000 devices its kinda hard to spot one specific point of failure . We also use a simple pinger based monitor just on on-sote servers... lets out a "whoop whoop" noise when it loses comms to one... VERY handy, saved our bacion a few times. Anyway none of that tells me if someone hit the shutdown button or if the thing BSOD'd
Old 08-11-2005, 06:01 PM
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Kev.H
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Originally Posted by Jim Galbally
we run a system called big brother but since its monitoring about 20,000 devices its kinda hard to spot one specific point of failure . We also use a simple pinger based monitor just on on-sote servers... lets out a "whoop whoop" noise when it loses comms to one... VERY handy, saved our bacion a few times. Anyway none of that tells me if someone hit the shutdown button or if the thing BSOD'd
do u monitor room access ? swipe cards etc
Old 08-11-2005, 06:12 PM
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Jim Galbally
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its swipe card access so i assume its monitored by security (its in the council offices, we're contractors) im checking with them tomorrow.
Old 08-11-2005, 07:01 PM
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M Brian
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check the internet history folder lol maybe someone popped on one of your servers to search for porn and they couldnt close it down

lol... ok so im not computer technical but hey its an idea!!

or dust the CTRL-ALT-DEL keys for fingerprints


the truth is out there
Old 08-11-2005, 08:53 PM
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Originally Posted by M Brian
check the internet history folder lol maybe someone popped on one of your servers to search for porn and they couldnt close it down

lol... ok so im not computer technical but hey its an idea!!

or dust the CTRL-ALT-DEL keys for fingerprints


the truth is out there
LMAO! The best suggestion yet

Would be interested to know the answer to this as well
Old 08-11-2005, 09:00 PM
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lamb chops
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Try looking through the security log, you should be able to see any user logons around the time of the shutdown..
Old 08-11-2005, 09:02 PM
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Originally Posted by M Brian
dust the CTRL-ALT-DEL keys for fingerprints


the truth is out there
AFPMSL
Old 08-11-2005, 09:09 PM
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Stu.H
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Originally Posted by Jim Galbally
we run a system called big brother but since its monitoring about 20,000 devices its kinda hard to spot one specific point of failure
get more "big brothers" then and segregate the networks

one piece of software/hardware to monitor that many devices?

imho the network specialist shud be shot

Old 08-11-2005, 10:17 PM
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Jim Galbally
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actually its a chain of servers all linked together to form a bit of a "web" as it were, it protects against a single point of failure.

I mainly use it to get nice pretty graphs off the WAN routers as its easier than trying to do the math by telnetting into them. apart from that i rely on the "someone will phone you if it breaks" diagnosis method

ps cant check security log to see if it was logged onto as it stays logged on (just locked) and a lot of people know the password to unlock it
Old 08-11-2005, 10:25 PM
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A shutdown will be shown in the event log's jim, or you'll have an event log saying "the system was shutdown @ such and such a time" usually due to an unknown error. (I can't be arsed to VPN in to the office and find out the exact message or log for you atm
Old 08-11-2005, 11:57 PM
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look for bugcheck entrys in the logs, should give you a stop code if it was bsod. User initiated shutdowns usually report the services stopping in the system log. If it was a pull the power plug job there wont be any entries only service startups.
Old 09-11-2005, 09:19 AM
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big brother is poop jim.. we have it here too and i refuse to use it.. get some proper management software!

restart should defintiely 100% be in the event log.. won't show as a "restart" as such, but if the services are all shutting down in a controlled manner you can pretty much rule out a power failure imo, and if a third party has access to the machine they shouldn't be able to shut it down properly because your console should be locked at all times it's not in use, and if it's not then you're just asking for it!
Old 09-11-2005, 10:52 AM
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It's Windows... my money's on the seemingly random BSOD...


Random pic time...

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