JamesH

iTrader: (21)

I've set up my email account in outlook express, and I can recieve but not send it says its because the SMTP address is wrong, where can I find the Demon SMTP address?!


I've searched the demon website but nothing

Fraz

try

post.demon.co.uk

as your smtp address

JamesH

iTrader: (21)

Just this min done that, now it says (when I test the settings) : unable to send test message please verify the email address field!

JamesH

iTrader: (21)

EssexBoyRacer

are you connected to the net through demon right now? most ISPs only allow outgoing SMTP mail if you are on their connection.

frog

Correct, Demon won't allow you to send emails through their SMTP server unless you are connected to their network directly via dial-up or adsl.

Petrucci

yep, this is a relaying problem mate, the SMTP often won't accept if you are not connected with the corresponding connection.
What solves this problem is to use the POP settings of the mail server you want to receive, and the SMTP settings of the ISP you are connected with. That does the trick

For instance : your mailbox is at Wanadoo, and you are connected with Tiscali.

use : pop.wanadoo.co.uk and smtp.tiscali.co.uk
and you're done

frog

Although, chances are, Tiscali won't allow you to send an email as whoever@demon.co.uk, cos it's not one of their registered email addresses.

They should, however allow you to send an email from whoever@tiscali.co.uk with a reply address of whoever@demon.co.uk.

RANJ

as pet says, works fine for me, and has been for last 6 years

Petrucci

nope Frog, it will work, trust me
SMTP servers don't check sender address. Proof is that you can perfectly send a mail with an inexisting e-mail address, as long as you use the SMTP of the ISP you are connected with

frog

Really

Must try again then

Petrucci

you can, without any doubt

JamesH

iTrader: (21)

The email is james@wsrsoc.co.uk so the incoming mail server is: mail.wsrsoc.co.uk



So that's how it looks atm!

Petrucci

which ISP are you connected with,the DSL or dialup supplier i mean?

JamesH

iTrader: (21)

Demon ADSL

frog

the outgoing SMTP address is correct, just checked it on demon's web site.

Not sure if your username/password will work though, you are effectively connecting to two different servers (your wsrc and demon) with the same username.

I can't remember if smtp requires you to logon (probably not), but if it does, you will need to be able to supply your demon username (account name) as part of your setup.

This could be where your problem is.

JamesH

iTrader: (21)

So are you saying this should be as my 'login information' instead?

frog

Kind of, but if you change it, then chances are you won't be getting your mail from wrsoc, cos that requires login information too.

Is there anything behind the "more settings" button ?

Jim Galbally

demon do NOT require auth on their outgoing mail servers. it's possible that it doesnt like the FROM address field? bit like deom says. i remember having issues with demon email before, cant rememerb why tho

imho RING THE SUPPORT DESK, demon's one is actually staffed by semi-competent people and they can tell you either way.

frog

My outlook express has a "my outgoing mail server requires authentication" check box, it's not the same version as yours, but there must be somewhere in there where you can specify a username for each mail server (incoming and outgoing).

CharlieSaff

frog

That's 100% true, their support desk is just about the most technically competent of all the ISPs I've had the pleasure of dealing with

JamesH

iTrader: (21)

OK I will try this cheers mate!

JamesH

iTrader: (21)

Now, both SMTP & Incoming mail servers are mail.wsrsoc.co.uk

The test email works now, so must be doing something right?


But when I actually send an email for real I get it back saying:

our message did not reach some or all of the intended recipients.

Subject: helloooooooo
Sent: 16/06/2005 21:41

The following recipient(s) could not be reached:

'*******@hotmail.co.uk' on 16/06/2005 21:41
554 <*******@hotmail.co.uk>: Relay access denied

JamesH

iTrader: (21)

i've done it


thanks to you all for all your help!

frog

so what you done then ?

JamesH

iTrader: (21)

For the address I just put it without the @home500.dslaccess.co.uk and it worked!