Bailes1992

So I purchased a brand new Focus Titanium 1.5TDCi end of last month.
I have a few issues with it.

When driving at a constantly speed with very little load from a few miles and then push the accelerator a bit the car jerks harshly as if the engine cuts out for a split second before it picks up and starts to pull.

Also the engine revs jump up 250rpm when changing gear as if my foot is still on the accelerator.

So the car has been into the dealer twice and is due to go back in again this morning.
The dealer has admitted there is an issue, is convinced it's a software issue but there is currently no PCM update available.

They want me to bring the car in once a week for an hour or two so Ford technical can plug into it and play with the settings on it until it's fixed.

I really don't know what to do now. Should I just ask for a refund for the car or should I give it a few weeks to see how they get on?


Sam.

RichieST

iTrader: (2)

I believe you have to give them 3 attempts to fix it before you have rights to a replacement / refund. What I would do is say you will leave it with them until it is fixed, while you use a courtesy vehicle of the same or higher spec.

Bailes1992

The car went in last Thursday for a diagnostics session.
Car went in Yesterday all day to be repaired.
And I'm sat in the dealer again right now while they have another look at it!

RichieST

iTrader: (2)

Do a bit of research so you know your rights, I would also lay it on a bit that you think it is unsafe as you use it on motorways etc.

Glenn_

iTrader: (1)

Dont worry about it. Its under warranty. Ford have to fix it. Just tell them to keep the car for a week or 2 and give you a courtesy car.

luke19790_3

take it back then get a German car.

luke19790_3

Guy at work had a focus last year which wouldn't start, but it would do it at random times. I got a golf which is fine. No problems

Bailes1992

So I've just been out in another one and it's doing exactly the same thing so the dealer are saying it's normal.
Absolutely livid and really not sure what to do now.

Bailes1992

So I spoke to trading standards who said I need to persue the finance company for a refund.
Really wish I didn't buy this car.

BigChuck

When you did your test drive before purchase, did the demonstrator car do it? It may well be a normal thing for that car

gcfcos

May just be the way the cars are?

martysmartie

iTrader: (1)

Not really, the MK1 Focus is fabled for it's reliability.

Modern cars in general are not that reliable, as they got more advanced, it is all the more to go wrong, I don't like the technology anyway, hence why I wouldn't own a modern car.

Various BMW's suffer problems.

Re the OP, could it be a DMF problem?

Martin

DangerousBryan

The problem is they need to make them run on fresh air. We had exactly the same problem with a 1.6 diesel fiesta when stage 5 emissions came out. It's to do with the egr valve. The customer had to live with it till Ford released a pcm update which fixed it. Sorry to say it but diesels are shit these days. They drive shit to meet emission standards. It's why I will never have one. Petrol all the way.

Bailes1992

This is what I suspect it is but like you say ford want me to live with it. I'm not entirely happy about it in the slightest.
Mine is one of the first Euro 6 emissions engines.

DangerousBryan

There only going to get worse as the emission laws get tighter.

luke19790_3

My golf diesel is only a few months old and its fine. Done 26k now.

FORD RS MAD

iTrader: (1)

I had a issue with my new Fiesta ST, got it new on 1st Oct 14 and in the first month of owning it the battery drained four times. I gave the dealer the car and told them keep it until its fixed, they had it a month and did nothing. Gave a letter rejecting the car and two days later a temporary fix was found which cured the problem, had a recall issued back in Jan which was a software update, problem cured. Stick at it hope you get it sorted.

Glenn_

iTrader: (1)

It makes me laugh when people say german cars are better. Ive heard loads of stories about them, mostly about vw audi and bms. A lad i work with said they arnt as good as you think they are. My good friend works in a independent garage and he tells me loads of stories about them. I could make a list but i would be here all day.

Glenn_

iTrader: (1)

I fookin hate diesels too. Horrible smelly things lol. Theres far to much to go wrong on them,way too many sensors.

Bailes1992

New petrol are common rail with the same amount of sensors and expensive parts as a diesel. That's why I never got the 1.0T.

Glenn_

iTrader: (1)

Ok modern engines are shite lol.

gcfcos

This is true mate, my mate terry was a master tech at Audi and he told me loadsa horror story's. Check out a guy called humblemechanic.com and then you'll see how many vw horror stories there are

Glenn_

iTrader: (1)

A lad at my work had a mk4 golf. He was coming down the M1 at about 80 ish and he said the engine cut out. He got it to the side of the M way. He tried to turn the engine over and it just locked up. He got the golf recovered to work. Took the spark plugs out and the bores were full of coolent. The water way in the head cracked.

Glenn_

iTrader: (1)

Im not saying ford are the best, just cause i like them i know they have faults.

Its just all these people saying get a german car there better than any other car.

It was only a few years ago everyone was saying Jap cars are the best.

morcheen

i've got an old s plate diesel golf.biggest heap i've ever owned,endless electrical problems.waiting for a ford to come along

DangerousBryan

I'm getting a 1.6 turbo petrol mondeo later this year as there not far off diesels economy wise and they don't break.

gcfcos

As a mechanic for 18 years I've seen most cars have there faults. I've seen cars people say are shit doing silly miles with no probs and cars people rave about breaking down. the most reliable cars I've ever seen have to be the 4 cylinder e36 bmws. My mate has one on over 300,000 now still drives really nice and smooth and quiet engine. If I didn't have the Cossie id defo go back to e36 bmws.

Glenn_

iTrader: (1)

My mate has a 58 reg vw caddy van. It was getting to be a nightmare to start. Long story sort the injectors were leaking into to engine oil. The injector seats/ cylinder head was worn.

The Vw main dealer wanted 3.5k to fix it.

Glenn_

iTrader: (1)

Is that the old 1.6 zetec with a turbo fitted??

luke19790_3

It's a 6/7 year old van with 1000's miles on it I'm talking about new cars

Can't beat a German car

luke19790_3

15 year old car bloke down, I'm shocked

Glenn_

iTrader: (1)

The wifes 53 reg focus hasnt broken down in the time have had it.

So your saying go for german reliability but the car wont be reliabe after 10 years lol.

luke19790_3

How many German cars have you owned?

DangerousBryan

No it's a new engine mate. Ecoboost. Same as what's in the fiesta st and focus zetec s.Will be a change going from a w reg focus to a 1 year old mondeo. I want it to last 10 Years before I change it again.

Glenn_

iTrader: (1)

I dont need to cause in know a few people who have. Ive been in a few of them. I dont hate them i just dont think there as good as people make them out to be.

People slated Alfa romeos, i worked on them for nearly 7 years and they werent as bad as people made out.

Im not been horrible im just having a bit of banter.

Glenn_

iTrader: (1)

Or right cool. Has your Focus been a good car? Ours has beem spot on. Its only needed wear and tear parts.

DangerousBryan

Cost me 500 quid 4 years ago. It's had 1 set of discs and pads,1 bottom arm,1 exhaust and 3 oil and filter changes. It's never let me down and has been all over the country. Couldn't fault it at all.

Glenn_

iTrader: (1)

Cool matey. The focus are a bloody good car.

The new mondeos look stunning. I would love one myself.

martysmartie

iTrader: (1)

That is the old Zetec, just FI!

Martin

DangerousBryan

Hardly mate. They are now direct injection and coil on plug as well as both cams being vct. Not that being based on the old engine is a bad thing. They run forever and don't give any trouble.