new car/ford dealer problem advice needed
11-09-2011, 06:19 PM
#1
new car/ford dealer problem advice needed
basically we've just brought a white 61 plate fiesta tdci zetec with all the optional extra's from our local ford dealer went to see the car today as were supposed to collect it next saturday upon inspection theres a chip in the paint under the rear lamp and the spolier looks faded fords answer is oh well we'll get chips away to come and fix it and do the spoiler 
i really dont want the paint messed with as its a brand new car and some of these dent devil/chips away people are not the best. what's the best thing to do reject the car and kick up a fuss or just let chips away do the work ???
i really dont want the paint messed with as its a brand new car and some of these dent devil/chips away people are not the best. what's the best thing to do reject the car and kick up a fuss or just let chips away do the work ???
11-09-2011, 06:34 PM
#8
This. 
Agree to let them try and rectify the problem in a Ford approved bodyshop, but make them very aware that if you aren't completely happy with the finish on the repair, you'll reject the car. If they are still happy to take the gamble, then crack on... and don't be afraid to turn the car away if it's not perfect when repaired though.
Alternatively, if they're not happy that there is a chance you'll reject the car if you're not happy after they pay for a repair then reject the car on the spot... end of the day, it's a Ford Fiesta, so I'm sure there are plenty other dealers who will be keen to chalk up another sale on their books so don't be afraid to walk from the initial dealer if they start being cunty about it.
Cheers,
Grant
Agree to let them try and rectify the problem in a Ford approved bodyshop, but make them very aware that if you aren't completely happy with the finish on the repair, you'll reject the car. If they are still happy to take the gamble, then crack on... and don't be afraid to turn the car away if it's not perfect when repaired though.
Alternatively, if they're not happy that there is a chance you'll reject the car if you're not happy after they pay for a repair then reject the car on the spot... end of the day, it's a Ford Fiesta, so I'm sure there are plenty other dealers who will be keen to chalk up another sale on their books so don't be afraid to walk from the initial dealer if they start being cunty about it.
Cheers,
Grant
11-09-2011, 06:37 PM
#9
This.
Agree to let them try and rectify the problem in a Ford approved bodyshop, but make them very aware that if you aren't completely happy with the finish on the repair, you'll reject the car. If they are still happy to take the gamble, then crack on... and don't be afraid to turn the car away if it's not perfect when repaired though.
Alternatively, if they're not happy that there is a chance you'll reject the car if you're not happy after they pay for a repair then reject the car on the spot... end of the day, it's a Ford Fiesta, so I'm sure there are plenty other dealers who will be keen to chalk up another sale on their books so don't be afraid to walk from the initial dealer if they start being cunty about it.
Cheers,
Grant
Agree to let them try and rectify the problem in a Ford approved bodyshop, but make them very aware that if you aren't completely happy with the finish on the repair, you'll reject the car. If they are still happy to take the gamble, then crack on... and don't be afraid to turn the car away if it's not perfect when repaired though.
Alternatively, if they're not happy that there is a chance you'll reject the car if you're not happy after they pay for a repair then reject the car on the spot... end of the day, it's a Ford Fiesta, so I'm sure there are plenty other dealers who will be keen to chalk up another sale on their books so don't be afraid to walk from the initial dealer if they start being cunty about it.
Cheers,
Grant
took us ages going around all the dealers to get the best deal etc and actually got this one for a fair price compared to some dont fancy goin threw all that again 
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