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Old 18-02-2011, 09:31 PM
  #161  
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Danny you keep saying What you've dealt with and got luke to map is fine so is he just a competent mapper not a competent engine builder then ?
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Old 18-02-2011, 09:37 PM
  #162  
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Originally Posted by Danny @ Enhanced Performance
Do you know what your 100% right and im now going to take your advice as this seems to be hurting me more than luke FFS!!!



cheers danny
exactly; its too easy to get wound up on here and you're only end up worse off

have a beer and chill
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Old 18-02-2011, 09:39 PM
  #163  
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I feel for the guys but won't comment as there is always more to meet the eye.
My car was mapped by Luke and transformed the car! So much better than the previous tuner that everyone raves about.

When it was at my previous tuner ( not ep) I found loads of bodges some real bad dome small
Payed around 1500 for the work done.


Lukes map is genuinely better pulls better, smoother and faster!

Only going on my experience Luke and Danny seem like top blokes.

Just for the record my car gets a hiding on a regular occurrence!
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Old 18-02-2011, 09:44 PM
  #164  
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Originally Posted by d4 rst
What ever you say about me is up to you (my car is there to be seen) luke is who done my car but you are saying i am a ?????? About paying i was puting money into his bank cos that what luke ask me to do.
Have you see this danny?
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Old 18-02-2011, 09:51 PM
  #165  
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several comments about previous tuners.....and not wanting to mention them.....go for it guys.....stop being pussys!
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Old 18-02-2011, 09:54 PM
  #166  
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It doesn't really matter what Luke has to say IMO; the work that come out of there simply has no excuses?
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Old 18-02-2011, 09:54 PM
  #167  
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How many people posting on here have ever had any work done by E.P, all waiting for lukes reply, im sure after being cut out of a car his itching to come on here, Iv always been happy with luke and danny's work, alot of people want there cars performance pushed to the limit and when it goes bang they don't like it especially in there CVh's

I hope Luke is O.K after his RTA.

Pete
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Old 18-02-2011, 09:55 PM
  #168  
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Originally Posted by johnenright150rst
When it was at my previous tuner ( not ep) I found loads of bodges some real bad dome small
Payed around 1500 for the work done.
Who was the previous tuner?
Only fair we know so we can avoid.
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Old 18-02-2011, 09:57 PM
  #169  
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luke hope u get well ASAP
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Old 18-02-2011, 09:58 PM
  #170  
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Originally Posted by D16PJM
alot of people want there cars performance pushed to the SAFE limit and when it goes bang they don't like it especially in there CVh's

Pete
Missed a word out there, SAFE. Agree?
Are CVH engined cars different to other performance engined cars then?
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Old 18-02-2011, 09:59 PM
  #171  
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Originally Posted by d4 rst
What ever you say about me is up to you (my car is there to be seen) luke is who done my car but you are saying i am a ?????? About paying i was puting money into his bank cos that what luke ask me to do.
danny have you see this
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Old 18-02-2011, 10:01 PM
  #172  
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Realy don't wanna start slinging shit as they did go above and beyond the call of duty! I'm a bit of a perfectionist, the " bodges " I mentioned were never gonna harm my engine but were done crudely but worked.

Nothing like what's been mentioned in this thread.
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Old 18-02-2011, 10:11 PM
  #173  
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still not the full story here yet and as it goes on more is emerging about that rst that conflicts with the OP's initial angry screams.

i predict a 10 pager at least...... unless someone gets all insulty and the thread gets binned
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Old 18-02-2011, 10:21 PM
  #174  
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Originally Posted by Char1ie
My advice to Luke was to turn away customers that didn't fit the business, or would be troublesome. I can't comment on the specifics of either job as I wasn't involved but I do know that both John's S1 and D4 RST caused Luke massive hassle with ongoing non-payment. I seem to remember D4 RST sitting in the workshop for weeks while the owner tried to get the money together to pay the bill.

I know that they will respond with "why pay for work that wasn't done right" but partially I think when one is working for customers that have a reputation for not paying one doesn't do the best work for them.

I believe that any tuner that isn't interested in doing a perfect 100% job with all the Is dotted and the Ts crossed then that tuner should refuse to do the work. Luke took on jobs that weren't worth doing then didn't do them as well as he could - in these situations mistakes get made and reputations get damaged.

Charlie
What a disgusting attitude to business, if you are going to take on work it should always be done 100% and if you admit to doing it any less then you deserve all the problems that crop up as a result. Also, how can you judge what customers are going to be troublesome? I would have thought that the only troublesome customers you are likely to get are the ones that you have shit on, why would a satisfied customer want to bad mouth a company (in any type of business) that had done all that was asked of them?
Originally Posted by Char1ie
For now, anybody looking for Enhanced Performance - I would suggest go to http://www.afrtuning.co.uk/ and use the contact details there.

Charlie
I think that until this is sorted EP do not need to expect customers to be beating down their door (unless it's for a refund).
Originally Posted by fordsportjay
what fucks me off is the number of times i could have gone into the way of tuning cossies etc when i was dealing in the ford rs cars a few years back. im a mechanic and know my way around a cossie amongst other performance cars but would never ever claim to be a specialist and play above my capabilities at the expense of customers.maybe i would have been a millionare now!!!

thats me done.....
You obviously chose to stick with what you knew you could do well instead of becoming a rip off merchant .
Originally Posted by Danny @ Enhanced Performance
I am over mate as i wasnt moaning and didnt mention it before was just merely doing te same thing was my point..


I will always get luke to do any mapping for me or anyone else as theres no quetioning his mapping skills,im not saying he hasnt made some mistakes on the way as he as but i have no quarms for any of the maps iv seen..

So for the above bloke saying people should get thier cars checked then if you want to get an independent person to check any cars on our rollers then anyone is welcome??

Iv just spoke to luke as he is ok and out of hospital but feeling pretty shit and sorry for himself but he has just assured me that although things were wrong with johns car the story is deffo not all correct..

Yes carlo i will carry on doing what i do mate as said iv never let anyone done mate..


cheers danny
Danny you say you have distanced yourself from EP but then you still keep making comments like "our rollers" which will lead people to believe you are still involved. To be honest mate i believe that you haven't been behind any of the problems but if i was you i would wash my hands of Luke as i think if you keep backing him he will drag your name down with his
Originally Posted by focusrrx87
My car has been their since 3rd of august.

not writting out the whole story as it goes on for ages. Similar to op only IV never had the luxury of getting my car back.

so pissed off as its my only car.

Car was promised back today. But guess what........

Yup no car
That's a terrible service which is inexcusable especially after making promises of when you can collect it.
Originally Posted by Danny @ Enhanced Performance
Why do you keep directing everyting at me caz??

So even if im 2 months out like your suggesting how is it still nearly a year we had johns car??
Where do you keep getting this gauranteed inspection thing from??£1200 to say we gaurantee your engine that some one else built!!!!you must be on drugs!!!lol


When it comes to johns car i dont know all the details thats true but i do remember the way he went on about it and how little he knew about what was needed to be done and wht was done..

All the work john did pay for was due the last lot of work john had done£1600 he never paid and by the sounds of it(over spray etc )i dont blame him..

But the point i was trying to make in johns case is that luke would of never gauranteed anyone elses work thats for sure and all the previous work that john did pay for i thought was needed and fair??

My other point which you just dont get is that because you wasnt there when john discussed all this with luke you only have johns version as i do lukes..


Also if like you say john was so unhappy with lukes work everytime he brought it back to be fixed when it went wrong why wasnt this mentioned or why didnt he stop coming to ep??

Because he believed the car had a life long gaurantee by luke??



cheers danny
Maybe Luke thought he could charge more if he offered a guarantee and was taking a chance in the hope that the car would be ok and his guarantee would not need to come into effect, unfortunately he got it wrong and then tried to wriggle out of it.

Anyway, to the OP and all the others that received a poor service i really feel for you.
And to Danny i hope you don't end up suffering in your future business dealings because of your loyalty to Luke, who to be honest sounds to be the main cause of all of the issues.
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Old 18-02-2011, 10:26 PM
  #175  
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I have been waiting for this thread to come about and knew it was going to be a case of sooner rather than later. Its not really my place to comment but I will outline what I know and have experienced through a close friend I see on a daily basis but wants to remain anonymous. Fuck knows why.

A good friend of mine took his car there for standalone managment. To cut along story short he ended up with 4 melted pistons and and a substandard map. Ep still owe him money from 8 mnths ago for there fuck up and he is not likely to get it in the future as apparently ep are always skint

Karlo's post about anyone whos had their car setup at ep should get it checked out elsewhere asap is bang on the money.
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Old 18-02-2011, 10:31 PM
  #176  
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Originally Posted by d4 rst
danny have you see this
He's reading it right now according to this mate
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Old 18-02-2011, 10:36 PM
  #177  
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The only complaint i have is danny didnt clean my wheels when he sold them to me
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Old 18-02-2011, 10:38 PM
  #178  
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Originally Posted by D16PJM
How many people posting on here have ever had any work done by E.P, all waiting for lukes reply, im sure after being cut out of a car his itching to come on here, Iv always been happy with luke and danny's work, alot of people want there cars performance pushed to the limit and when it goes bang they don't like it especially in there CVh's

I hope Luke is O.K after his RTA.

Pete

Thats not true mate, people want the most from there car so they hand it to a so called professional, its there job to get the most from it with in a safe limit. I cant see many people handing there pride and joys to somebody and saying ' I want the most possible power from this today, I dont care If it blows up tomorrow' especially if they have poured thousands into an engine.

A CVH is no different to a YB in the respect that people want the most from the engines, thats why we pay so called professionals to set them up.
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Old 18-02-2011, 10:53 PM
  #179  
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a sad situation ,


hope the folk out of pocket have there issues resolved quickly ,

tis a real shame , seemed they had a good reputation of late ,


ive seen with my own eyes how quickly a business's reputation can go down the pan once you dont do what you commit to .



beef

Last edited by -beefy-; 18-02-2011 at 10:55 PM.
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Old 18-02-2011, 11:00 PM
  #180  
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Originally Posted by Danny @ Enhanced Performance
Why do you keep directing everyting at me caz??

So even if im 2 months out like your suggesting how is it still nearly a year we had johns car??
Where do you keep getting this gauranteed inspection thing from??£1200 to say we gaurantee your engine that some one else built!!!!you must be on drugs!!!lol


When it comes to johns car i dont know all the details thats true but i do remember the way he went on about it and how little he knew about what was needed to be done and wht was done..

All the work john did pay for was due the last lot of work john had done£1600 he never paid and by the sounds of it(over spray etc )i dont blame him..

But the point i was trying to make in johns case is that luke would of never gauranteed anyone elses work thats for sure and all the previous work that john did pay for i thought was needed and fair??

My other point which you just dont get is that because you wasnt there when john discussed all this with luke you only have johns version as i do lukes..


Also if like you say john was so unhappy with lukes work everytime he brought it back to be fixed when it went wrong why wasnt this mentioned or why didnt he stop coming to ep??

Because he believed the car had a life long gaurantee by luke??



cheers danny
Danny, i said in one of my first posts towards you that when i say you i mean ep, sorry you missed that post!

No im not on drugs, that is what luke agreed with john, hence he was asking for £1200 in the first place, because that is what he offered John!!!!! What else could possibly cost £1200 when thats the whole reason it went to EP??

Your saying John didn't know what needed to be done blah blah blah, but he can only go by what he was told at EP! and any work that was done by EP was never up to standard anyhow!

The last lot of work he had done...you mean when it finally fucked up again and Luke agreed to pay John to take it elsewhere! Agreeing to send money over to another garage, but never actually did! The other garage and no i wont name them, its not my place to, would not take on the work without the money being sent over, and low and be hold Luke never did! He was full of the gift of the gab ill give him that!!!! As another member has just posted, was meant to pick his car up today, but hasn't! That is such a memory of the experience with the S1, constantly giving dates of completion, then putting it back, and then again, and even after all the put of dates still getting a car back that doesn't even make it home!

He had already spent so much money on the car, and Luke kept filling him with "dont worry John, we will get it sorted for you" etc etc, He was getting to the point of just giving up completely on the car but Luke talked him back round, ensuring him it will get sorted, yet again ... these were empty promises!
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Old 18-02-2011, 11:16 PM
  #181  
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Originally Posted by **caz**
;5348020He had already spent so much money on the car, and Luke kept filling him with "dont worry John, we will get it sorted for you" etc etc, He was getting to the point of just giving up completely on the car but Luke talked him back round, ensuring him it will get sorted, yet again ... these were empty promises!
Luke used to use those exact same words, 'don't worry, we will get it sorted, just bring the car back and it will be done' after 3 times surely a so called mapping expert can work out that its not just about chucking loads of fuel and hoping the best.
empty promises 100% spot on.
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Old 18-02-2011, 11:23 PM
  #182  
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Originally Posted by Nick.W
Thats not true mate, people want the most from there car so they hand it to a so called professional, its there job to get the most from it with in a safe limit. I cant see many people handing there pride and joys to somebody and saying ' I want the most possible power from this today, I dont care If it blows up tomorrow' especially if they have poured thousands into an engine.

A CVH is no different to a YB in the respect that people want the most from the engines, thats why we pay so called professionals to set them up.
totally agree a cvh is no different.
If EP could not build cvh engines then why offer?
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Old 18-02-2011, 11:44 PM
  #183  
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seems to me that all of this work being complained about is from circa 2 years ago? except focusrx7?
why wait till now to complain?
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Old 18-02-2011, 11:57 PM
  #184  
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Makes me think of somthing that happened with me, I was on the shop floor doing front brakes and disks on a car with are trainee lad anyhow allmost done and the lad cross threads the slide pin on one side real bad ! and the customer is coming back in a few mins well he turns up and I have to tell him, hes well pissed has to be someware so I say to the lad you have to give him a lift and get him back here the guy is still not happy but better that were sorting it anyways the lad dose his taxi bit we get new bits and get it done sharp so he gets back and all is done and so hes well happy that even though we fucked up we had been honest and got it right sharpish he tells his mates and get this we end up with more customers! so honesty and rep are everything if you ask me.
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Old 19-02-2011, 12:15 AM
  #185  
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Originally Posted by Danny @ Enhanced Performance
There is loads jay...

As iv said anything iv dealt with and got luke to map as been spot on full stop and theres loads especially in the last year..

Just put ep in the search bar..

Mark i was talking to you via pm which i still have and you said you were happy with wat we did to you escos so why say that then jump on the band wagon???

Also mentioning something that was abc back in 2006 after youve spoke to me since on here really is jumping on the band wagon!!!lol


cheers danny
danny if you read my last post, i said i never dealt with you, and i wanted my car painted by you as ive heard nothing but good things, and for you to be doing is it MK's car you must be good.

if you read it says im not going into detail as i dont care anymore.... but for me i would buy bits from ep but i wouldnt have my car done there,
and its not because of bad things but because ive got autronic sm4 and mark shead is the best with it and hes 10mins from my house.

Danny in the last few months you (yourself) have been a great help to alot of people on here, and made pf a better place as its not often theres traders willing to share so much info.... (and abit of banter lol)

but as i said you ok but i cant speak for luke.
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Old 19-02-2011, 12:24 AM
  #186  
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Originally Posted by Kitchen Devil
I was thinking of taking my saph to EP to be mapped but after reading all of this, I won't bother.
if you speak to moonstone steve or cossie4i they have just had their cars mapped there and are over the moon with them.....

as people have said people make mistakes, i know i have .
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Old 19-02-2011, 01:44 AM
  #187  
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this thread will completely ruin EPS reputation... No two ways about it!

it was shakey from the start with the abc stuff and now everybody will think twice.

I know i now wouldnt take my car there.
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Old 19-02-2011, 02:56 AM
  #188  
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Restless. Do I don't I lol
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Old 19-02-2011, 05:42 AM
  #189  
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Originally Posted by rsmark86
if you speak to moonstone steve or cossie4i they have just had their cars mapped there and are over the moon with them.....

as people have said people make mistakes, i know i have .
I've got a couple of mates that have had their cars mapped by EP and they weren't perfect. One had to go back as his was a bastard to start from cold which suggests to me that it wasn't a 'proper' map as that would mean that the car would at least have had to be left there for a period of time (a couple of days) to sort out the cold start map.

I'm spending a lot of money (to me anyway) building my saph and I really don't want to waste my time and hard earned money on getting it mapped and then have issues.

I also have made mistakes mate, anyone who says they have never made a mistake is a liar. In my eyes, it's not about making the mistake but it's how the mistake is dealt with which in EP's case, from what I have read anyway, is not too good.
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Old 19-02-2011, 05:58 AM
  #190  
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all i can say is danny is a good lad and I hope people leave him alone realy as he didnt do these rs turbos and and doesnt do the mapping....

all he did was offer help to luke whos been his mate for yrs, and do the cossie engine rebuilds which no one has had a problem with.

and as i said before i had problems with luke and not danny.
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Old 19-02-2011, 06:02 AM
  #191  
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Originally Posted by fraser9764
seems to me that all of this work being complained about is from circa 2 years ago? except focusrx7?
why wait till now to complain?
its what i though mate as ive only seen some good results been coming out in the last six months ....

just look at ...

cossie4i
moonstonesteve
warren
and the guy with the restricted t4 auto saff

all been happy with their cars and thats what its all about.
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Old 19-02-2011, 06:50 AM
  #192  
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Originally Posted by tonytantrum
we need to hear what this luke has to say.
but i dont think we ever will.

sorry to hear about the broken rsts and enhanced performance reputation in the ford scene is in tatters because of this post.
now as a mechanic i fully understand that mistakes happen and when i fuck up its put right at no extra cost to the customer and in a perfessional way,
but to fuck up on the same car more then once alarm bells are ringing.
like i said we need to hear lukes side of this story but i wouldnt take my car there upon hearing these stories.

tony
that's probably because by the time he's out of hospital this thread will have been binned, i hope he's ok

i've not had any work done from them myself but every time i've met danny or luke they've been nice and pie, but getting someone to put money into your own bank account, that's very iffy which ever way you look at it
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Old 19-02-2011, 08:10 AM
  #193  
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If I was Danny I'd change my username to Danny the helpful painter!

As for the rest, IMO it sounds like some chav scrotes with rst's who don't understand how much things cost trying to do everything on the cheap and forcing the tuner to do things he wouldn't do on an ideal job

The tuner is guilty of not sussing the customer properly then getting caught out because the cust doesn't have the means to spec the job properly.

I believe this is why places like msd, nms, scc etc are so successful, they know how to 'screen' the customer
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Old 19-02-2011, 08:32 AM
  #194  
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Originally Posted by Danny @ Enhanced Performance
No i dont know you and yes i have only heard it from lukes point also i see your car when it was all done and being mapped on the rr..

Infact i heard d4 going on about how good your car was for ages when he brought his car in to be better than yours(his words)
Youve never had a geniune 300 hp graph and thats when it was the shitty maha rollers..

It was always around the 260-270 mark,which would be 240-250 on the dd rr..

Your engine was built with all the bits you witnessed going in pec rods std std crank wossner pistons etc etc..

When did your engine go pop??

Lukes mapping has got alot better in the 2 years since he did your car but thats no excuse if it wasnt right..


But i do know you asked for the world and then like d4 came in paying £100 here and £100 there which took for ages..

Why has it taken you nearly 2 years to moan about your car??or am i missing something??


cheers danny
Danny i got my car back just 4 months ago.
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Old 19-02-2011, 08:34 AM
  #195  
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Originally Posted by d4 rst
What ever you say about me is up to you (my car is there to be seen) luke is who done my car but you are saying i am a ?????? About paying i was puting money into his bank cos that what luke ask me to do.
Have you seen this danny
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Old 19-02-2011, 08:36 AM
  #196  
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Originally Posted by focusrrx87
IV also done this.
It is not just me putting cash in luke bank.
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Old 19-02-2011, 08:59 AM
  #197  
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If anyone wants to put money in my back account, I'll be happy to fuck your car, and I'll only charge mates rates
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Old 19-02-2011, 09:07 AM
  #198  
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if anyone has paid money from a bank or card you could be entitled to calm this back for substandard work, they will pay you and then chase luke for the money.

involved in a rta , getting cut out of a car , poor him atleast hes got plenty of money at home to get himself better.
they would be cutting this cunt out of a concrete slab if it was me
people pay top money for top work simple as , iam not having this pushing boundries bollocks , that just goes to show how my tuner /now very good mate(ian howell area six) is as i paid for a 460bhp engine and got 522bhp engine with may i add no hand out saying you owe me £££££ for the extra 60 odd bhp i gave you.
this bloke cant even get the engine running right by the sound of it
its very sad for the peeps with cars still there that are waiting and have payed there money , if not when the cars finished keep it back for 8 months and see how that cunt likes it.

love paul
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Old 19-02-2011, 09:27 AM
  #199  
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Originally Posted by It's Czech Mate

I believe this is why places like msd, nms, scc etc are so successful, they know how to 'screen' the customer
That's a really good point,something I was guilty of with my business,took people on face value rather than saying "yes,book your car in,come in the office and I'll take a £200 deposit off your card etc."

I remember one week booking in a transit for a full respray and an mgf for a colour change,I estimated about 10 days work between the two and turned away a few lesser jobs because of it.

Neither turned up,I rang mgf man who never answered his phone and the transit guy in his defence got called away on work,we did that job eventually but it meant a big void in-between.

However,this ep business is concerning.

I always got the impression Danny did the spanner work and helped run the bodyshop and this Luke was just a mapper but instead it seems otherwise and Danny only really gets involved in the Cossie stuff to which there seem few complaints?

I've only spoken with Danny on here and he seems a top guy and I've had every intention of taking the cos down there for a basic tune/map session when ready but now I'm not so sure?

I want to give them a chance but IMO it was Danny that made me choose ep and if there's issues with them I felt that Danny would be a helpful guy yet as he had a vested interest in ep rather than just being a sort of spokesman/manager down there?

Its a long way off so I'll see what pans out.

On to the op I believe if you pay someone £1200 to map and "inspect" your engine then I'd like to see a decent written report of engine condition with measurements,photos,concerns etc.

Plenty of info out there regarding tolerances and so on for Luke to say yay or nay.

I take dannys point that you don't normally guarantee somebody else work but for say £900 in labour I would expect at least a partial stripdown of the motor to say what's what,fuck me even I could get a Cvh head off in an hour or so it's a piece of piss!!!

I think the advice above about distancing yourself from ep maybe good Danny,you come across on here as very helpful and infact I can't recall Luke. Making too many contributions to the site compared to you.you helped me with a problem on my BMW the other day that was of no concern to you but i found that very kind of you.

Why don't you buy ep out,you stick to the spanners,I'm sure your pretty shit hot at that,Luke can do purely the mapping side then you'll be quids in!!!
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Old 19-02-2011, 10:30 AM
  #200  
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Originally Posted by Nick.W
I have been waiting for this thread to come about and knew it was going to be a case of sooner rather than later. Its not really my place to comment but I will outline what I know and have experienced through a close friend I see on a daily basis but wants to remain anonymous. Fuck knows why.

A good friend of mine took his car there for standalone managment. To cut along story short he ended up with 4 melted pistons and and a substandard map. Ep still owe him money from 8 mnths ago for there fuck up and he is not likely to get it in the future as apparently ep are always skint

Karlo's post about anyone whos had their car setup at ep should get it checked out elsewhere asap is bang on the money.
I just know if I had my car mapped there I'd be worried now and want to know it's safe!
Originally Posted by fraser9764
seems to me that all of this work being complained about is from circa 2 years ago? except focusrx7?
why wait till now to complain?
John was trying to get some money back and so going public would have ruined any chance of that.
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