TT300

Hi all,

Basicly ive sold a dash display on ebay for £16 which was 100% working. Yesterday i get an email saying the packaging looks like it had a hard time and the displays not working and the guys wants a refund.

Obviously i dont want to be out of pocket when ive sold a working unit!

Any ideas where i stand here?

billybigspuds

bend over and lube up for a royal shafting

das

all you can do is ask him to send item back and then give a refund or you end up getting bad feed back ???

RS_CHAZ

probably heard it before, but should have insured the package. When i list things, i state that the item is in full working order and complete and im in no reasons responsible for anything damaged or lost in transit. I also offer insurance at an extra cost to cover the buyer as well as myself

Eigdoog

So your the guy who wot give me a refund! lol Its not me but i would ask for the item back and refund him. Not sure if you or him should pay for the postage back.

TrevCos

iTrader: (1)

Offer to refund the purchase price (not the postage because you've paid that out) if he posts it back to you at his expense. He'll probably decide he can't be arsed because of how much it costs to send back compared to what he's paid already and you'll never hear from him again. But, at worst, if he does leave you negative feedback you can reply to it saying you offered a refund but he refused and it won't look bad on you. Bish bash bosh, job done.

dragons-motors

ebay and paypal will refund him in full i have just had this with a buyer , if your a seller these days on ebay your screwed!

rubinsbin

items insured up to £35 on basic postage anyway!,
SAY> PLEASE RETURN ITEM FOR A REFUND-SORRY!!,ONCE BACK IN YOUR HANDS THEN REFUND HIM.
YOU COULD REFUND FIRST AND NOT GET IT BACK!!!
I AGREE WITH DRAGON_MOTORS ABOVE

BLACKCOS

Get if to return for a refund make sure its your display he sends back as you get a some sellers trying it on sending there old damaged or broken parts back.