I have run a virus scan on my laptop and it comes back ok. But when i try and upload photo's, i click upload and the box comes up with lick c drive, data stick etc then it just crashes my laptop, then i have to remove the battery to shut it down then re start. its doing my head in.

Any help would be great,
cheers.

 

Have you tried system restore from a few day's ago or a date that you know the laptop was ok? go to start then acessories then system tools then system restore follow the prompts and let it run worked for me before

 

hi, thanks ive just tried that and it says no restore point set up on laptop. so ive just entered the date a want it to restore from and it just saves it as todays date???. i think i will have to take to a computer shop or something.

 

What operating system are you using?

 

remove your stick before you ask to upload pics

 

my pics are on my laptop not on my stick ive tried with and without my data stick in and it still crashes. also running vista. It use to work all the time.

 

like what whizzisat114 said it is worth a try i am running xp not that good with vista sorry
try piriform c.cleaner
http://www.piriform.com/

 

Sounds like either the app or one of the individual files might be causing a crash.

1. Try individual files to upload, see if that works.
2. Try a different method of uploading, different app, web browser etc.
3. Open your Eventviewer (eventvwr in the run box) and look in the application and system logs for events around the time the machine crashes, see if you can narrow it down.

There are some good utilities at auslogics.com you can use to clean up your machine and see if that helps.

 

what i done when i had a simmilar problem is go onto www.filehippo.com its free for all downloads and i got avg antivirus and something called superantispyware and super defrag ran them all and it sorted mine out now i just do it everyweak or so to keep it up and running sweet hope it helps

 

i would reinstall windows - its the safest way