Claiming - Potholes (Now With Pics)
#1
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From: Newton Aycliffe County Durham
Claiming - Potholes (Now With Pics)
Am I waisting my time, or is it worth persuing ?. Just hit the biggest pothole I've ever seen, unavoidable as car was coming the other way, so was either hit the car, or the pothole. Had front and rear wheels on a balancing machine, both are proper fucked, and over 70 the car starts to shake badly. Wouldn't mind, the guilty pothole is directly outside the council offices.
Last edited by Fiddy; 20-01-2010 at 01:48 PM.
#3
First step is to get pics IIRC before they fill it in and use something to give an idea of the size and depth!! Can't help with the rest though but would think its well worth it.
Roads are terrible round here, all the patches they have done have just crumbled away, they weren't great to start with but the weather has made it worse. Hardly surprising when you see the contractors idea of how it should be done!
Roads are terrible round here, all the patches they have done have just crumbled away, they weren't great to start with but the weather has made it worse. Hardly surprising when you see the contractors idea of how it should be done!
#5
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From: Newton Aycliffe County Durham
Cheers gents, I'll go take a few pics in the morning, I kid you not when I say it's huge, 40mph road aswell. Thankfully it's just the wheels, checked everything else and it's fine, drives straight aswell, but as I said, upwards of 60 it gets pretty bad
#7
use a newspaper to confirm the date of the incident as well as the size
call the ocuncil and ask for their insurance department
tell them where the pothole is
they will either send you a form to fill in or will ask you to wait until they figure out who was responsible for the hole
it may be a thrid party contractor and then you ahve to claim off of them
just phone every day and speak to the same person, they soon get pissed off, the head of refuse gave me his own pesonal company mobile number in case there was a problem with the collections in the future, after about 7 weeks someone else now answers the phone
call the ocuncil and ask for their insurance department
tell them where the pothole is
they will either send you a form to fill in or will ask you to wait until they figure out who was responsible for the hole
it may be a thrid party contractor and then you ahve to claim off of them
just phone every day and speak to the same person, they soon get pissed off, the head of refuse gave me his own pesonal company mobile number in case there was a problem with the collections in the future, after about 7 weeks someone else now answers the phone
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#8
all that salt had to be paid for somehow glenn
as for who contact about this try dojj bud he did quite a comprehensive list in a recent post look through his last few (hundred ) it will be there
#12
http://www.potholes.co.uk/claims/how_to_claim
All the information you could need.
Badger then, then badger them, and then for good measure badger them somemore
All the information you could need.
Badger then, then badger them, and then for good measure badger them somemore
#13
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From: Newton Aycliffe County Durham
#14
It's worth a try but I got nothing, though they did come out and fix the hole.
The rule seems to be that if someone REPORTS the hole and the council do nothing they become liable for any subsequent damage cause, but if no-one has reported it they aren't negligent so don't have to pay, just fix the road.
The rule seems to be that if someone REPORTS the hole and the council do nothing they become liable for any subsequent damage cause, but if no-one has reported it they aren't negligent so don't have to pay, just fix the road.
#15
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It's worth a try but I got nothing, though they did come out and fix the hole.
The rule seems to be that if someone REPORTS the hole and the council do nothing they become liable for any subsequent damage cause, but if no-one has reported it they aren't negligent so don't have to pay, just fix the road.
The rule seems to be that if someone REPORTS the hole and the council do nothing they become liable for any subsequent damage cause, but if no-one has reported it they aren't negligent so don't have to pay, just fix the road.
#16
What your meant to do is report the hole and they have so much time to come and fix it, i think one or two weeks? if its not done by then ring again and tell them you damaged your car on it, then they have to pay because it was reported, and you'll know for a fact its been reported because it was you that did it
But as above you will need pics of the damage, pics showing the car next to the hole, the hole itself and put something inside it to show how big/deep it is
Last edited by BM08; 19-01-2010 at 08:07 PM.
#19
Iain is right - last January I hit a 5" deep pothole. I reported the hole to the council, went out the next morning and took pics. They sent me a claim form, drew all sort of diagrams on it of road layout, basically at the end they said they had complied with the legislation they are forced to follow - it was something like once every month they had to visually inspect the roads. You have to believe the council guys that inspected it actually checked it.
I think maybe one place I went wrong was I went and got a new wheel and it changed the next day - I think they prefer if you have a report from the garage to say it's done damage.
So that was Ł140 down for a new wheel and changing of tyre, luckily the hole didn't fuck the tyre too.
I think maybe one place I went wrong was I went and got a new wheel and it changed the next day - I think they prefer if you have a report from the garage to say it's done damage.
So that was Ł140 down for a new wheel and changing of tyre, luckily the hole didn't fuck the tyre too.
Last edited by BlairM; 19-01-2010 at 08:26 PM.
#21
Watched that Vroom Vroom shite and they did a little piece about Pot holes ..
If they are 70mm or deaper you have a case. Take a pic with a ruler in it and a slide for depth ... Newspaper in the picture is a good idea.
If they are 70mm or deaper you have a case. Take a pic with a ruler in it and a slide for depth ... Newspaper in the picture is a good idea.
#22
I posted about this a couple of days ago.
I took a trip to my local council office and apparently due to the high influx of complaints and claims every case is being checked thoroughly to ensure there are no false claims being made . This means instead of taking the average 6 weeks they might take 5 months to sort a claim
I cant be arsed with all the fucking about , i have ordered a new rim to replaced the dented one .
I took a trip to my local council office and apparently due to the high influx of complaints and claims every case is being checked thoroughly to ensure there are no false claims being made . This means instead of taking the average 6 weeks they might take 5 months to sort a claim
I cant be arsed with all the fucking about , i have ordered a new rim to replaced the dented one .
#23
How about accepting that shit happens when we have had the worst snow in 30 years which has caused loads of potholes in the roads, and existing small ones to get worse and the council have been so busy trying to keep the roads clear so you can actually use them to get to and from where you need to be? Or is there only me that thinks normal? Dont your own insurance pay out for this?
#24
#25
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How about accepting that shit happens when we have had the worst snow in 30 years which has caused loads of potholes in the roads, and existing small ones to get worse and the council have been so busy trying to keep the roads clear so you can actually use them to get to and from where you need to be? Or is there only me that thinks normal? Dont your own insurance pay out for this?
On the town where I live there must be atleast 25 BIG potholes, and I would lose count of the small ones
and as far as insurance, I had to claim just before Christmas when some theiving cunt pinched my alloys. So I WONT be claiming again.
#27
Well how about I don't pay my road tax as the roads are not fit to driven on ?
On the town where I live there must be atleast 25 BIG potholes, and I would lose count of the small ones
and as far as insurance, I had to claim just before Christmas when some theiving cunt pinched my alloys. So I WONT be claiming again.
On the town where I live there must be atleast 25 BIG potholes, and I would lose count of the small ones
and as far as insurance, I had to claim just before Christmas when some theiving cunt pinched my alloys. So I WONT be claiming again.
Some folk make me laugh. Road tax goes up 5 quid and theres hell on, yet they want all roads to be resurfaced every year, new roads to bypass vilages and towns, and all these roads 100% clear of snow and Ice!
#28
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From: Newton Aycliffe County Durham
I think your missing the point. the road tax goes up, but the roads get worse. i dont know how good the roads are where you are obviously, maybe there perfect ?. but where i live, the roads are atrocious, have been on a decline for the last 10 years, and getting worse by the month. i can appreciate your point about the snow. i was listening to local radio last week, and they had a guy on from the highways agency, who said in the north east since christmas they have filled in 1000 pot holes, when usually they only do 2000 in a full year, so i can see there doing there best and overworked at the minute, BUT, if they hadnt let the state of the roads get into such of state of disrepair in the first place, maybe they would have coped better with the snow. That is why people winge about road tax, it goes up, the roads get worse, if they were driving on perfect roads, they wouldnt have anything to complain about, as there would be evidence of why tax was increasing, and you could see where the money was going.
#29
How about accepting that shit happens when we have had the worst snow in 30 years which has caused loads of potholes in the roads, and existing small ones to get worse and the council have been so busy trying to keep the roads clear so you can actually use them to get to and from where you need to be? Or is there only me that thinks normal? Dont your own insurance pay out for this?
if the roads had been maintained properly in the first place there would not have been potholes
#30
And if we didn't have those gaps, driving on ice would be a piece of piss!
As for Road Tax, we may call it that but it is actually Vehicle Excise Duty - ie a tax on ownership of the car, not a tax for the use of the road.
Most roads are maintained by Councils out of Council Tax so anyone who doesn't pay that, either can't pay, won't pay, or doesn't need to pay, effectively gets their local roads for free and shouldn't complain about whatever state they get into.
Trunk roads and motorways are part-funded by central government, but VED is not ring-fenced for use on roads or transport.
Last edited by Iain Mac; 20-01-2010 at 09:13 AM.
#33
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From: Newton Aycliffe County Durham
#34
#36
Shame the police car didnt get a blow out, then somthing would have got done!
Its pretty nasty, did you measure how deep it was?
My mate had a 306, lowered was goin down the road and hit a pot hole, done his sump in aswell as the tyre and the wheel, he got paid out!
Its pretty nasty, did you measure how deep it was?
My mate had a 306, lowered was goin down the road and hit a pot hole, done his sump in aswell as the tyre and the wheel, he got paid out!
#37
jesus they are deep
i went and got pic of were i hit was a pain trying to get pic because nowhere to leave the car,
i spoke to my insurace and not helpful at all, mine is going to the garage in a bit see how bad the damage is
i went and got pic of were i hit was a pain trying to get pic because nowhere to leave the car,
i spoke to my insurace and not helpful at all, mine is going to the garage in a bit see how bad the damage is
#39
have you got the claim form yet fiddy?
ge tthem pics attached to it and i'm pretty certain that someone will get the blaim for the hole, mainly because it looks like it's a repair to the road whre it's been reseurfaced so you need to see who did it
the council "should" help you by telling you but they mght not because they tend to be cunts
ge tthem pics attached to it and i'm pretty certain that someone will get the blaim for the hole, mainly because it looks like it's a repair to the road whre it's been reseurfaced so you need to see who did it
the council "should" help you by telling you but they mght not because they tend to be cunts