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Old 05-10-2009 | 02:58 PM
  #1  
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Default matt lewis

where are you mate?

i have send him a e-mail but never had a response???

does somebody know the right e-mail adres? or phone?

i have ordered 2 cluches by him for a cossie... but hurt nothing from him...

gtz
Old 05-10-2009 | 03:07 PM
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I would not use him for parts again.
Poor customer service. It took over a month for him to send out a replacment part.
my 10p
Old 05-10-2009 | 03:09 PM
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no. in my sig
Old 05-10-2009 | 03:14 PM
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And before the rest of the haters start, I've never had a problem - there may be a problem sourcing your parts, or he may be unable to respond due to something out of his control. Think before you start bashing the keyboard.
Old 05-10-2009 | 03:23 PM
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always been spot on with my orders
Old 05-10-2009 | 03:27 PM
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And mine. Never had an issue. Office is 01922 692 424 Give him a call!

Last edited by Danster76; 05-10-2009 at 03:29 PM. Reason: New number!
Old 05-10-2009 | 03:44 PM
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Never had a problem with my orders over the past years I have bought from him, I know that when he goes on holiday he gets staff in to sort out the Ebay orders and wotnot to make sure people get the stuff they order
Old 05-10-2009 | 03:45 PM
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Never had a problem, great prices and normally next day delivery!
Old 05-10-2009 | 03:48 PM
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I did actually have a problem but he sorted it excellently.

Just goes to show that he also sorts out issues quickly and efficiently, He actually delivered the parts i ordered in person.

I would deal again anytime!
Old 05-10-2009 | 03:54 PM
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Never had a problem with Matt, top bloke

Can take some time (3 weeks) to arrive in mainland Europe
Old 05-10-2009 | 03:56 PM
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Exellent service,parts always arrived safe 'n sound.
Old 05-10-2009 | 04:06 PM
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I have had no issues sometimes he forgets away alot on shows abroad. Has a man in the office now very efficient and can sort any problems. He a few times for sending stuff late given me free stuff the next time. He will sort it in the end sometimes its hes waiting for parts etc.

Top bloke
Old 05-10-2009 | 06:36 PM
  #13  
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echoing above,had a few parts and always been shit hot at getting them to me sharpish like.
Old 05-10-2009 | 06:41 PM
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Matt Lewis is a top bloke
Old 05-10-2009 | 07:16 PM
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Never had any probs with Matt, be careful as there are two on ebay and you do need to get the right one.

Steve
Old 05-10-2009 | 07:20 PM
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Top man,spot on prices

Always got time for a chat on the phone or
at shows except when he's counting donkey chokers!!!

Keep trying fella
Old 05-10-2009 | 07:49 PM
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Matt Lewis Motorsport - Cosworth & RS Parts Specialist-Worldwide Mailorder.
Walsall - West Midlands - WS4 1RR
Tel;01922 692424 - Fax; 01922 685810
Genuine Trade Enquiries Welcome
http://stores.shop.ebay.co.uk/Matt-Lewis-Motorsport
Old 05-10-2009 | 07:56 PM
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Always been top service for me, went out of his way to give a certain scoundrel chances to do the right thing, after the customer tried to rip him for over Ł300 worth of exhausts, Matt was well within his rights to report it as theft, but didn't, gave the man another chance to cough the truth, then he "remembered" he had received the exhaust.
I think Matts a decent person, but with volume sales there will always be the odd hiccup, it's what happens after any hiccup that sets Matt apart, as he will sort any problem.
tabetha
Old 05-10-2009 | 08:00 PM
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I guess it depends who you are.
Old 05-10-2009 | 08:11 PM
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Used matt loads and never had any problems

matt is a top bloke and goes out of his way to help
Old 05-10-2009 | 08:16 PM
  #21  
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top bloke,never had any issues wiv him
Old 06-10-2009 | 11:40 AM
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echoing what everyones said,top bloke.

ring him best way,hes a busy chap!
Old 06-10-2009 | 07:12 PM
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Originally Posted by Turner RS
I guess it depends who you are.
It doesn't matter to Matt who you are, or whether it is a quid order or a 1K order, he's just not that way.
Admittedly it can get mentally busy for him/staff, emails are a good way if you can as he can instantly generate a paper order/request for the parts needed.
tabetha
Old 06-10-2009 | 09:15 PM
  #24  
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call hime yesterday and today recieve a email, that everything is on his way

sow problem solved, thanks for the phone number everybody

gtz
Old 06-10-2009 | 09:44 PM
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Old 06-10-2009 | 09:54 PM
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he drove to my house 1 night after sending out the wrong water pump. He's not the most organised guy in my experience but is a sound bloke.
Old 16-11-2009 | 07:35 PM
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Hello,

I am posting a message by ebay about a problem. I cant call him from Turkey. I want you to help about calling him and say him replying the message.

The topic is: https://passionford.com/forum/ford-e...e-springs.html

Thanks
Old 16-11-2009 | 07:40 PM
  #28  
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Matts always been ok with me also,
Old 16-11-2009 | 07:41 PM
  #29  
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he sounds like a alright bloke to me
Old 16-11-2009 | 07:45 PM
  #30  
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Im actually waiting on an outstanding order atm... ive emailed him a few times but not had a single reply..... might have to give him a ring.
Old 16-11-2009 | 07:56 PM
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Originally Posted by focus 4x4
..... might have to give him a ring.
that would be best; he dont bite
Old 06-12-2009 | 08:34 PM
  #32  
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Thumbs down

I have also a problem with him(and i'm not the first). It's not a serious man, and he is also very famous in France, and not for his good customer service.

I have buy and pay a set of Avo springs the 6th of October and still not received.

He said to me the 17/11 (after 3 mails without reponse) a history that he had a problem with TNT and that he send me another kit, but 20 days after that, i haven't received nothing.
Old 06-12-2009 | 08:50 PM
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Originally Posted by Juan
I have also a problem with him(and i'm not the first). It's not a serious man, and he is also very famous in France, and not for his good customer service.

I have buy and pay a set of Avo springs the 6th of October and still not received.

He said to me the 17/11 (after 3 mails without reponse) a history that he had a problem with TNT and that he send me another kit, but 20 days after that, i haven't received nothing.
in his defence, Matt handles so many transactions, he is not a con man. I do feel sorry for people when parts do not arrive, but alot of the time it is the courier that does not deliver.

i can assure you, he will not run away from problems
Old 06-12-2009 | 08:55 PM
  #34  
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I had a problem with the guy, I ordered a couple of parts and it took a while to get them, dropped him an email and they were dispatched no problems though - would deal with him again!
Old 06-12-2009 | 09:19 PM
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I had buy some times in Msd with Stu, no problem and excellent service, it's a pleasure to deal with him. also with GGR and Burton, and no problem. Only problems with Matt Lewis.Coincidence?no chance?? i don't know

Last edited by Juan; 06-12-2009 at 09:26 PM.
Old 09-12-2009 | 03:45 PM
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I've ordered some stuff last thursday, send him a mail when it would be shipped on monday and he responded within 3 hours that it was shipped on friday and it arrived today in Holland

He's no conman as i ordered many times from with no problems, just give him a ring and i'm sure it will be solved
Old 02-02-2010 | 04:24 PM
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Make sure you dont get Matt Lewis Motorsport confused with Matt Lewis Racing

there is a difference, Matt Lewis Motorsport is the good one!
Old 02-02-2010 | 04:33 PM
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I ordered a boost hose middle of last week not arrived yet!
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