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skyhd problems :(

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Old 28-04-2009, 06:40 PM
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dojj
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Default skyhd problems :(

it's stopped recording

the lttle sign that says it's recording is on on the telly, but there is no light on the box

what's gone wrong?

and, as it's out of warant, do i need to buy a new one?
Old 28-04-2009, 06:42 PM
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Rick Astley
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Have you tried unplugging it etc for 10 minutes? Tried doing a reboot on it etc?
Old 28-04-2009, 06:44 PM
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how do you reboot it?

and how do i turn it off when eastenders is on and the wife has blown a fit
Old 28-04-2009, 06:51 PM
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Try a software download m8,

Hold down the backup button, pull the power out of the back, wait 5 seconds, put the power back in and wait for all the lights to light on the front of the box, then let the backup button go.

It'll download the software, should take about 10 mins.

That might fix your problems m8.
Old 28-04-2009, 07:38 PM
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tried the holding of the back up bottun, but nothing happened, it's started recording again now, and i've got the message that a new veiwing card will be on the way soon
Old 28-04-2009, 08:47 PM
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HD boxes are a bitch for doing this, as above hold the back up button on the box, may take some time as they are lazy as fook. I dont know how many I had to replace coz of this.

If that doesnt do the trick and you are prepared to loose all your recordings, do the same process but hold the left and right arrows on the box, this will do a master reset of the box LAST RESORT THOUGH.

What make is your box mate? Samsung Pace or Thomson, will tell you on the back. I can advise you if you are out of warranty
Old 28-04-2009, 09:14 PM
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done the rest by switching it off and powered off for 10 minutes and the picture and recording returend but they were missing a frame per shot, if you know what i mean, very jerky and choppy pictures

so then i did the reset with the button pressed, and it took about 10 minutes, boy that was a bitch holding that button down

these seems to have worked so fingers crossed

i await my new card in the next few months to see if that will also cause a problem

thanks for teh help guys appreciate it a lot
Old 28-04-2009, 09:20 PM
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and i'm not sure what type of box it is as i can't get to the back, but it's the black one witht e silver bit in the middle and buttons on the otp if that make sense

http://cgi.ebay.co.uk/Brand-New-Pace...1%7C240%3A1307

like this

although how easy is this 1000gig upgrade is, if that's possible as it's about 8 times more than i can normally record on a drive that isn't 8 times as big
Old 28-04-2009, 09:23 PM
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XR Dougie
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Plug and play just about mate but the boxes are a bitch to open.

The new cards are just a precaution.

If its a pace box, these are being recalled due to cooling issues, so you could play that card or if you phone them up tell them your box is playing up, wait for them to say
"Ok I see your out of warranty, thatll be £XXXX for a new box"

Simply say you've been a customer for x amount of years, want the box for noubt, when they say NO you simply say the magic word CANCEL and they will bend over backwards for you to keep you!!!!
Old 28-04-2009, 09:31 PM
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well,the box is about 3 months out of warranty so i've done my 12 months worth of hd contract so that'll work


i hope
Old 28-04-2009, 09:40 PM
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Will do mate, they are trying to reach a target of customers by the end of this year, they wont get rid of any HD customers either! Your paying enough for it.

Although the 9.75 is being done away with soon
Old 29-04-2009, 06:55 AM
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Originally Posted by XR Dougie
Plug and play just about mate but the boxes are a bitch to open.

The new cards are just a precaution.

If its a pace box, these are being recalled due to cooling issues, so you could play that card or if you phone them up tell them your box is playing up, wait for them to say
"Ok I see your out of warranty, thatll be £XXXX for a new box"

Simply say you've been a customer for x amount of years, want the box for noubt, when they say NO you simply say the magic word CANCEL and they will bend over backwards for you to keep you!!!!
It certainly isnt plug and play.
The hd box wont recognise anything over a 500gig, so if you put a 1tb drive in you will end up with 500gb.

You first need to format the drive using your pc and SkyCopyPlus.
http://www.skycopyplus.co.uk/

Then you can install the drive, copyplus can also clone your old drive so you wont loose any of your recordings.

It is just 2 screws on the bottom and the cover comes off from the front. Be carefull of the leds on the front when removing the cover.
Old 29-04-2009, 06:58 AM
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ooh, tell me more, i'm liking the sound of that (and seing as i'm paying about £150 a month for the sky package in total, i think i'm quite a good customer)
Old 29-04-2009, 07:07 AM
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£150 a month? jesus..... i thought £40 was bad!
Old 29-04-2009, 07:34 AM
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total package (at both houses = £86 a month) with internet (at one house = £10 for unlimited) and phonebills (at both houses = around £30) and multi room (at both houses, both downstairs rooms at the folks, upstairs downstairs at mine = £20) and HD (at one house = £10) soon adds up

so without the phone bills i'm forking out £126 a month
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