Rhys

Just wondering if anyone have and if they had any probs?

Only reason asking is that booked flights and spelt one on the names wrong ie sausage finger pressed two keys instead of one So email them to take one of the letters out as i know Customs can be funny about it but have heard nothing back from them

Tired phoning and they said e mail them though press 1 if u need to speak to someone as ur leaving in 48 hrs. If i dont hear anything by tomorrow im going to go through to that line although i dont go for a while

vroom

you should of booked through a travel agent like me and you wouldnt of had any problems!
bunch of know it alls!
ps just for the future the names have to be EXACTLY as your passport!
good luck im sure they will answer you soon

Rhys

sod going through Travel agent they cost a fortune booked over the net loads of times before and been fine, just this time its pissing me off as they havent replied

vroom

you will end up paying the 'cheap'internet company a fortune if they decide to charge you for the changing the name! think you'll find travel agents arent that expensive unless you go to Thomas Cook or Lunn Poly etc,
Trust me i know!
i am a travel agent and have beat tons of internet 'cheap' quotes!
plus remember when you book through an agent they do the work for you so you dont have the stress if something goes wrong!
rant over!

TheBishMan

please please don't get her going on about travel agents, we'll be here all day!!

vroom

babe you know how passionate i get about my job! it really does my 'ead in when people think they know better than us agents grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
they soon learn thou!

TheBishMan

Cant say I've noticed babe

Rhys mate just bombard them with e-mails (at least one every 5mins!!) for the rest of the afternoon, they'll have to reply sooner or later! From my experience if u get thru to the phoneline some jobsworth will only tell u to naff off

Rhys

lol dont worry mate if i dont hear nothing tomorrow i will ring them and they wont get me off the phone easy. not travelling till end of Dec so not a rush. Maybe i have been spoilt when booking online before as when i have e mailed peeps they have replied in no more than 3 hours

But just for example when i went to New york in the Summer travel agents wanted over a grand for a week then when i asked just for flights they want nearly £600 booked on line for £400

Daveyboy

I booked flights to Thailand and Australia through EBookers and had no probs with them at all. I did have to make ammendments, which were no fault of theres, but they were as helpful as i could of hoped for, and yes, they did do a fair bit of correspondance via email.

vroom

you win some you lose some!
im sorry about the rant-they will get back to you eventually but prob got a lot worse problems with other bookings!

*Anna*

Your about the only person who is!!!!!! Don't get stressed babe, no body can hear you from all the way up in Bonny land!!!!!

Gee

yeh ive used them before went to barcalona in sept this year i am unable to say bad word bout them

everything sorted bout holiday no probs with em

Rhys

Cool prob they are busy then, will wait until tomorrow night to see if i got e mail of them. If not will throw my dummy out

But seriously would a spelling make tht much difference? IE the surname for my mate that was put in was Guilbert and not Gilbert DOH

buffyturbo

i booked with them in sept and it was a complete cock up....
i kept trying to phone them to speak to someone but u only speak to the poxy machine..lol

Rhys

Doh did u get anyresponse from emails buffy? and what happened at the end?

Cam

I always use them as for some reason they are cheaper for flights on Continental than the actual Continental website to the States. Customer service has always been top notch but their call centre is understaffed.

Cam

Rhys

Still no reply from the email i sent this morning

buffyturbo

i didnt get a reply from e mail but i phoned the number ,, then its an altamated service..... the only way you will get to talk to some one is if you go through the options to book a holiday not (i have a question option cos they will hang up and tell u to go on line )....... then for some reason you get to talk to a person then explanie the situation,,,,

plynchy

Booked my honeymoon with "Travelbag"(part of e-bookers),round the world for a month. First flight from Teesside to Heathrow wasn't booked when we arrived to get on it,had to pay £180 odd for 2 tickets.
Still waiting for my money back,bastards.
Turned up in their London shop last week(as i was in the area) and had a rant at some poor young lass who looked rather worried. Still waiting for the money tho!

Rhys

Looks like i best get on the phone to them tomorrow and also going to phone BA to confirm im on the flight

GAZ W

Just been looking on ebookers at some flights i booked last week with easyjet

With easyjet total was £131 for 2 people

through ebookers the same dates would cost me a massive £1,402