mac456

Just wondering if anyone has experienced this,

i have been waiting on a package for a week, now yesturday 19/04/08, it was listed as out for delivery, nothing has turned up and it is still listed as that????

anyone know, what has happend here?


cheers

Dicko&Vacant

iTrader: (3)

i had this happen a few weeks back, i rang them and they said they had attempted a delivery but it wasnt collected from depot, as it turned out they hadnt even attempted to send the item it got returned to me

needless to say the buyer put a complaint in as she had to pay for the postage twice

i think that royal mails service full stop has gone right down.

Dangerous Malcolm..

mac456, get on the blower to Parcel Farce in the morning and chase them up.

As for Royal Mail, in general the service is still the best considering the amount of mail/packets we handle but I'll admit it is getting worse due to more and more cut-backs.

Dicko&Vacant

iTrader: (3)

ive never had as many delays or items gone missing both sent and received as i have the past few months

BigErn

http://www.youtube.com/watch?v=elh1C...eature=related


Someone had to

Dangerous Malcolm..

I won't mention which delivery office I work at but we are having loads, and I mean loads, of complaints about the later deliveries of mail. Also they've rearranged the packet delivery areas basically doubling the workload and as such we have a major back log of packets that aren't getting delivered in the duty time.
It's so bad that people are working every Sunday delivering the items that have been sat there all week. It's the local delivery offices that are unfortunately fucking it up, not the main network.

Dicko&Vacant

iTrader: (3)

I can only imagine how annoying it must be, our mail seems to come later every week now, usually around 2pm

I paid for 1st class signed for and it didnt get there for 2 weeks, i was NOT impressed to say the least, the unhelpful person on the phone said " well we cant guarantee delivery times"

ludacris s

Same thing happens at the delivery office I work at. Too many parcels to take within your work hours and now they have told us we can't work overtime to take em! Its madness!

Dangerous Malcolm..

The best bit is Royal Mails flagship before 9am service, we don't leave the delivery office 'till at least 08.30, more like 09.00, so we've no chance of delivering them on time.
A couple of weeks ago I was on a rural delivery and had a before 9am for practically the last house on the route. I wouldn't have got there before 1.30pm so I told a manager who said "fail it then". Bearing in mind I have a consience I decided to do the delivery in reverse to try and get it there as early as possible, so I left the office at 08.45 in rush hour traffic, bearing in mind it takes 30mins in normal traffic, and I managed to get there for 09.15. The last few miles were all rural so I was that pissed off I just hammered the van to get there, customer was happy but judging by the smell eminating from the van, it wasn't. On a side note the 1.3 diesels in the new Vauxhalls are surprisingly fast.

fuzzy

lee evans? has he ever been funny?

mac456

cheers guys for the info, im going to wait, and see if it gets delivered today, if not ill be on the phone tomorrow morning

dojj

iTrader: (3)

i posted some tickets out last week
asked the lady behind teh counter if the stampage on them was enogh
"yeah sure"
so posted them
a week later they were charging a pound for not enough stamps on them because it was 6p short