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Old Apr 19, 2008 | 06:00 PM
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Thumbs down BT ????

Recently moved into a new house and got bt in, now am i in a contract with them etc? or can i change to say sky etc ??

thanks i really hate bt`s customer service !! it stinks !

whos the cheapest out there..
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Old Apr 19, 2008 | 06:01 PM
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you still have to use BT line for sky i think??
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Old Apr 19, 2008 | 06:01 PM
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if its internet, its 12mths or 18mths, their customer service is shit no word of a lie, i havent been so disgusted ever than at the moment, BT are rubbish
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Old Apr 19, 2008 | 06:08 PM
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I spoke to some dude called abdul or something yesterday and in the end i had to spell everything out for him !! to say i was raging is a understatment, uk based call centres ??? yeah but at least get people who dont call me Mr robert ???? whats that all about , c`mon man thats my first name pal !!

arghh
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Old Apr 19, 2008 | 06:08 PM
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BT is a joke it took them 8 yes 8 months just to set up an line at my address
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Old Apr 19, 2008 | 06:20 PM
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Ooooo rab I could have told you about my problems with BT the other day, and it would have been exactly that...ALL DAY

I think that's you in a minimum 12 month contract now but as said, I think SKY uses a BT line so you can at least switch your broadband..

I think.
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Old Apr 19, 2008 | 06:27 PM
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check out my BT broadband post mate to see what my mate has just gone through
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Old Apr 19, 2008 | 06:28 PM
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if you enter a contract with them for broadband you cant leave it until its time is up.

unless of course they aint providing you with the service they should be ( like they werent with us )

then you can cancel it, kick up a fuss, get a refund on your last bill and leave
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Old Apr 19, 2008 | 07:17 PM
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You still have to pay BT for your line rental which is about Ł10 a month. Although we had a letter from Sky the other day to say you can pay for your line rental through them instead of BT so it's just the one bill. Either way you still have to pay line rental.
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Old Apr 19, 2008 | 07:19 PM
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BT are wank end offf

what a bunch of total cunt they are
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Old Apr 19, 2008 | 07:23 PM
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Originally Posted by JohnnyB
BT are wank end offf

what a bunch of total cunt they are

Don't hold back, say what you mean.
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Old Apr 19, 2008 | 11:13 PM
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bts new contracts are now 18 months for there internet connection not 12

mines always been fine 4.5 up to 5.5 for land line connection. i was going to update to sky but after there test via the line..internet speed was the same

so renewed my contract with bt

PS HINT HERE

if you cannot understand the operator on the phone. you can ask to be transfered to a engish operator on the phone "its not racist" and you will be transfered over to one
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