bts new contracts are now 18 months for there internet connection not 12

mines always been fine 4.5 up to 5.5 for land line connection. i was going to update to sky but after there test via the line..internet speed was the same

so renewed my contract with bt

PS HINT HERE

if you cannot understand the operator on the phone. you can ask to be transfered to a engish operator on the phone "its not racist" and you will be transfered over to one