General Car Related Discussion. To discuss anything that is related to cars and automotive technology that doesnt naturally fit into another forum catagory.

Ex Customer Service Advisors (motor trade)

Thread Tools
 
Search this Thread
 
Old 25-11-2007, 10:08 PM
  #1  
AndyNo1
I've found that life I needed.. It's HERE!!
Thread Starter
 
AndyNo1's Avatar
 
Join Date: May 2003
Location: Hornchurch, Essex
Posts: 1,395
Likes: 0
Received 0 Likes on 0 Posts
Default Ex Customer Service Advisors (motor trade)

What jobs are you doing now?

I want to get out of it and would like some inspiration
Old 26-11-2007, 07:36 AM
  #2  
Maria.
15K+ Super Poster!!

 
Maria.'s Avatar
 
Join Date: Oct 2003
Location: All over the friggin place!!!
Posts: 18,685
Likes: 0
Received 1 Like on 1 Post
Default

Go into sales!
Old 26-11-2007, 07:57 AM
  #3  
jr
Advanced PassionFord User
 
jr's Avatar
 
Join Date: May 2004
Location: Dartford, Kent
Posts: 1,727
Likes: 0
Received 0 Likes on 0 Posts
Default

are you actually in customer service for a dealer, or a service advisor ?
Old 26-11-2007, 10:11 AM
  #4  
AndyNo1
I've found that life I needed.. It's HERE!!
Thread Starter
 
AndyNo1's Avatar
 
Join Date: May 2003
Location: Hornchurch, Essex
Posts: 1,395
Likes: 0
Received 0 Likes on 0 Posts
Default

Maria sales is too unpredictable for me.

Yes jr, service advisor for Peugeot.
Old 26-11-2007, 11:44 AM
  #5  
-J-
I've found that life I needed.. It's HERE!!
 
-J-'s Avatar
 
Join Date: Jun 2003
Location: Watford
Posts: 1,251
Likes: 0
Received 0 Likes on 0 Posts
Default

Andy Ive just been made redundant from Renault Head Office Customer services and trying to get into a dealership now onto service reception, you wouldn't believe how hard it is
Old 26-11-2007, 11:53 AM
  #6  
MrBroadside
I've found that life I needed.. It's HERE!!
 
MrBroadside's Avatar
 
Join Date: Jan 2006
Location: Yorkshire Tha Nors
Posts: 1,316
Likes: 0
Received 0 Likes on 0 Posts
Default

I work for peugeot in sales, i f*cking hate it, i'm looking to jump ship...
Old 26-11-2007, 11:55 AM
  #7  
DanCossie
Post Whore
iTrader: (1)
 
DanCossie's Avatar
 
Join Date: Sep 2007
Location: Chingford
Posts: 7,037
Likes: 0
Received 0 Likes on 0 Posts
Default

Fancy goin into Parts??
Old 26-11-2007, 12:00 PM
  #8  
Paddy
Legend
 
Paddy's Avatar
 
Join Date: May 2004
Location: Surrey/Hants
Posts: 12,859
Received 14 Likes on 9 Posts
Default

I should think if you've worked in service/repairs for Peugeot and the attached aggravation that you get from customers on account of your technicians being useless and the product being overtly shite, that you could get a job as a negotiator in the army on the frontline in Afghanistan.

Failing that, if you want to stay in the Motor Industry, have a look here:

http://www.changeautomotive.co.uk/index.html

Old 26-11-2007, 12:19 PM
  #9  
AndyNo1
I've found that life I needed.. It's HERE!!
Thread Starter
 
AndyNo1's Avatar
 
Join Date: May 2003
Location: Hornchurch, Essex
Posts: 1,395
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by MrBroadside
I work for peugeot in sales, i f*cking hate it, i'm looking to jump ship...
I know exactly what you mean pal!

Dan and Paddy, I want to get out of the motor trade to be honest.
Old 26-11-2007, 12:22 PM
  #10  
R4N SS
Professional Waffler
iTrader: (6)
 
R4N SS's Avatar
 
Join Date: Jun 2003
Location: ?
Posts: 27,161
Received 147 Likes on 139 Posts
Default

i used to work in customer service years ago for amazon.co.uk now am a web developer for a great company who specialise in sports websites.
Old 26-11-2007, 12:37 PM
  #11  
AndyNo1
I've found that life I needed.. It's HERE!!
Thread Starter
 
AndyNo1's Avatar
 
Join Date: May 2003
Location: Hornchurch, Essex
Posts: 1,395
Likes: 0
Received 0 Likes on 0 Posts
Default

Thanks for the reply Ran. Did they train you or were you already trained as a web developer?

Cheers,
Old 26-11-2007, 12:41 PM
  #12  
R4N SS
Professional Waffler
iTrader: (6)
 
R4N SS's Avatar
 
Join Date: Jun 2003
Location: ?
Posts: 27,161
Received 147 Likes on 139 Posts
Default

well got a degree in it so was half way there and also did some basic intranet sites at amanzon which opened the right door for me. Had to pretty much train myself after that
Old 26-11-2007, 01:08 PM
  #13  
jr
Advanced PassionFord User
 
jr's Avatar
 
Join Date: May 2004
Location: Dartford, Kent
Posts: 1,727
Likes: 0
Received 0 Likes on 0 Posts
Default

Andy, i currently work as a parts advisor not far from you in bromley (at a guess)

worked as a vw service advisor, and personally found it the worst job ive done, just beeing a front from the workshop, that in my case you coultn rely on, and took the abuse from customers for something that i had no direct controll over

back in part, in a brillaint dealership and like the motortrade again

my suggestion if you want to stay in the trade would be to get a non customer facing role, done that as well and was the easiest job ibe done (admin )or speak to dancossie, as his job/contacts are pretty usefull iirc
Old 26-11-2007, 01:13 PM
  #14  
DanCossie
Post Whore
iTrader: (1)
 
DanCossie's Avatar
 
Join Date: Sep 2007
Location: Chingford
Posts: 7,037
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by jr
Andy, i currently work as a parts advisor not far from you in bromley (at a guess)

worked as a vw service advisor, and personally found it the worst job ive done, just beeing a front from the workshop, that in my case you coultn rely on, and took the abuse from customers for something that i had no direct controll over

back in part, in a brillaint dealership and like the motortrade again

my suggestion if you want to stay in the trade would be to get a non customer facing role, done that as well and was the easiest job ibe done (admin )or speak to dancossie, as his job/contacts are pretty usefull iirc
Cheers JR.

If ya want me to have a look for ya let me know i can see what i can do
Old 26-11-2007, 01:15 PM
  #15  
Stavros
DEYTUKURJERBS
 
Stavros's Avatar
 
Join Date: Apr 2004
Location: North Korea
Posts: 29,378
Likes: 0
Received 1 Like on 1 Post
Default Re: Ex Customer Service Advisors (motor trade)

Originally Posted by AndyNo1
What jobs are you doing now?

I want to get out of it and would like some inspiration
Writer for Redline Magazine.

Fucking hated that job! Was for Honda. Taking the stick for shit youve got no control over.

Id rather stack shelves than do that shit again
Old 26-11-2007, 01:44 PM
  #16  
Nath
10K+ Poster!!
 
Nath's Avatar
 
Join Date: May 2003
Location: South of the north
Posts: 11,081
Likes: 0
Received 1 Like on 1 Post
Default

Sales is too many hours. I use to work 8am till silly o'clock and most weekends but I was Sales and Business Manager so I could duck out of the ones I didn't want to do. Didn't mind the job itself but fuck going back to those kind of hours again.

Most dealerships are now run by Accountants so grasping the reality of the industry as it is, for what it is ...well it doesn't make the job any easier than what it could be!

I was offered a job back in but sod going from Management to showroom floor and getting told what to do by some numb nuts with a swede for a brain ...just doesn't hit the spot for me after 16 years of been in it
Old 26-11-2007, 01:47 PM
  #17  
Paddy
Legend
 
Paddy's Avatar
 
Join Date: May 2004
Location: Surrey/Hants
Posts: 12,859
Received 14 Likes on 9 Posts
Default

Originally Posted by DanCossie
If ya want me to have a look for ya let me know i can see what i can do
Can you get our salesman a new job?

He's nearly 60, worked for my dad for 18 years and he's a total cunt.

I'll give him a good reference though if it gets him out of my life.
Old 26-11-2007, 02:06 PM
  #18  
ballin
10K+ Poster!!
iTrader: (1)
 
ballin's Avatar
 
Join Date: Apr 2004
Location: .
Posts: 10,863
Received 12 Likes on 7 Posts
Default

He's nearly 60, worked for my dad for 18 years and he's a total cunt.
Poor old bastard
Old 26-11-2007, 02:49 PM
  #19  
AndyNo1
I've found that life I needed.. It's HERE!!
Thread Starter
 
AndyNo1's Avatar
 
Join Date: May 2003
Location: Hornchurch, Essex
Posts: 1,395
Likes: 0
Received 0 Likes on 0 Posts
Default

I really want to come out of it all together and possibly even start as a trainee somewhere (if the money is ok to live on.

They do say being on front desk is one of the hardest jobs to do in a dealership......

I need to have my weekends free again and less hours. 8-6 is a long day. Dont get me wrong if the job was really rewarding I wouldnt mind one bit.
Old 26-11-2007, 02:53 PM
  #20  
DanCossie
Post Whore
iTrader: (1)
 
DanCossie's Avatar
 
Join Date: Sep 2007
Location: Chingford
Posts: 7,037
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Paddy
Originally Posted by DanCossie
If ya want me to have a look for ya let me know i can see what i can do
Can you get our salesman a new job?

He's nearly 60, worked for my dad for 18 years and he's a total cunt.

I'll give him a good reference though if it gets him out of my life.
somehow paddy i think that maybe a prob even for me.........


Andy - There is so many different routes you can take in the motor trade........but you will find that alot of people who leave the trade normally go back
Old 26-11-2007, 04:26 PM
  #21  
jb fletch
MAD Carbon Cossie
iTrader: (1)
 
jb fletch's Avatar
 
Join Date: May 2004
Location: South London
Posts: 2,899
Likes: 0
Received 0 Likes on 0 Posts
Default

Andy,

whats happenin bruv, have to admit you stayed there a hell of a lot longer than I thought you would !

Listen to Dan tho, he's ya man ! ! !

I did that job for Renault in Weybridge - couldn't stand it ! Now a Service Manager for a Daf dealership, love it !

jb
Old 26-11-2007, 04:33 PM
  #22  
DanCossie
Post Whore
iTrader: (1)
 
DanCossie's Avatar
 
Join Date: Sep 2007
Location: Chingford
Posts: 7,037
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by jb fletch
Andy,

whats happenin bruv, have to admit you stayed there a hell of a lot longer than I thought you would !

Listen to Dan tho, he's ya man ! ! !

I did that job for Renault in Weybridge - couldn't stand it ! Now a Service Manager for a Daf dealership, love it !

jb
Commercial Dealerships are soooooooo much more laid back than a car franchise.......Have you ever thought if going into one of these?? maybe JB could sort ya out
Old 26-11-2007, 04:50 PM
  #23  
AndyNo1
I've found that life I needed.. It's HERE!!
Thread Starter
 
AndyNo1's Avatar
 
Join Date: May 2003
Location: Hornchurch, Essex
Posts: 1,395
Likes: 0
Received 0 Likes on 0 Posts
Default

Where you based JB? PM me if you like.
Old 26-11-2007, 08:09 PM
  #24  
simonc
Advanced PassionFord User
 
simonc's Avatar
 
Join Date: Oct 2003
Location: kent
Posts: 1,547
Likes: 0
Received 0 Likes on 0 Posts
Default

I was a service advisor at Lipscomb Volvo then went to Perrys Volvo,then Perrys Vauxhall & finished up at BMW main dealer, kept moving around to get more money. Did it for 8yrs, in the end i really hated working in the motortrade (although cars are my hobby) as the hrs were far too long 08.00-6.00pm & every other Sat 08.00-1.00pm tbh i found it made me quite ill in the last yr of working at BMW & thought of every excuse i could to go off sick or say i had to look after my kids etc. Luckily for me my wife was the main earner & still is i was ready to jack it in without finding another job but i ended up getting a job as a BT engineer & at the age of 30yrs had to take a 7k pay cut to start traning in my new career. Still a BT engineer 7yrs later & earning more than i did as Service advisor,plus i only do 36hrs a week over a 4 day week & have a van i can jump in right outside my front door so it doesn't cost me to travel to work. I could never go back to working indoors going to the same place of work everyday, everyday my job is different

Simon.
Old 27-11-2007, 11:09 AM
  #25  
MrBroadside
I've found that life I needed.. It's HERE!!
 
MrBroadside's Avatar
 
Join Date: Jan 2006
Location: Yorkshire Tha Nors
Posts: 1,316
Likes: 0
Received 0 Likes on 0 Posts
Default

I'm sacking it all of sales to go work back in a warehouse, carnt be arsed with stuck up pricks buying cars, working till daft a clock for nowt..dont get me started on weekends!!

F*uck it handing notice in now
Old 27-11-2007, 11:18 AM
  #26  
jb fletch
MAD Carbon Cossie
iTrader: (1)
 
jb fletch's Avatar
 
Join Date: May 2004
Location: South London
Posts: 2,899
Likes: 0
Received 0 Likes on 0 Posts
Default

Dan,

Good point !

Andy, give us a bell bruva you got my number

jb
Old 27-11-2007, 11:46 AM
  #27  
Paddy
Legend
 
Paddy's Avatar
 
Join Date: May 2004
Location: Surrey/Hants
Posts: 12,859
Received 14 Likes on 9 Posts
Default

Originally Posted by MrBroadside
carnt be arsed with stuck up pricks buying cars
Hallelujah!

The only solice at this time of year is that there's not so many of them around
Old 27-11-2007, 07:30 PM
  #28  
AndyNo1
I've found that life I needed.. It's HERE!!
Thread Starter
 
AndyNo1's Avatar
 
Join Date: May 2003
Location: Hornchurch, Essex
Posts: 1,395
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by MrBroadside
I'm sacking it all of sales to go work back in a warehouse, carnt be arsed with stuck up pricks buying cars, working till daft a clock for nowt..dont get me started on weekends!!

F*uck it handing notice in now
You know your going to miss all your customers when they come and book the cars in for the anti pollution faults lol
Old 27-11-2007, 07:44 PM
  #29  
SteveB
10K+ Poster!!

iTrader: (3)
 
SteveB's Avatar
 
Join Date: May 2003
Location: Stevenage, Herts
Posts: 12,493
Received 12 Likes on 12 Posts
Default

Working in parts is pretty good if you can find a compnay that actually lets you get on with actually selling and not a load of complete bollox with tons of paperwork and all sorts of other drivel..... I'm a salesman and imo a fucking good 1 but I get sooo weighed down with bullshit it's unbeleiveable


Good luck with whatever you choose


Steve
Old 02-12-2007, 01:22 AM
  #30  
Dave McB
I've found that life I needed.. It's HERE!!
 
Dave McB's Avatar
 
Join Date: Aug 2003
Location: East Kilbride, Scotland
Posts: 1,063
Likes: 0
Received 0 Likes on 0 Posts
Default

sales?? parts??

do my job. all about money.

I dont even see 99% of the parts i sell.

Iv got clean fingernails, start at 8, walk out the door at 5.30, sit at a desk most of the day answering calls

I cant complain. Im good at what i do, iv , i get some perks (ie race of champoins for free) and i get bonused on what i sell

www.eurocarparts.com, look @ jobs section.

Long as ur worldly wise, u can do it.
Im not from a parts background (retail mainly) but am one of the top salesmen in my branch (better than blokes doin my job for 10 or 20 years)
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
tankybaby66
Cars for Sale
49
06-02-2016 02:24 PM
Brickhouse
General Car Related Discussion.
14
03-10-2015 07:28 PM
PRO-LINE MOTORSPORT
General Car Related Discussion.
5
28-09-2015 09:54 PM



Quick Reply: Ex Customer Service Advisors (motor trade)



All times are GMT. The time now is 05:10 AM.