I having printing problems; anyone here really clever?
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I made some labels in word and everytime I send them to print the printer shuts down! I can print anything else in word just not labels short of writing the address out over and over again anyone know why this is happening?
Please help me!!!
Please help me!!!
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Sounds like a paper size mismatch.....go into your page setup & label setup sections & make sure that the label sizes/number of labels per page etc all fit onto an A4 sheet!!!!
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Lol
Yeah ink level fine like I said it's printing everything else out even pictures etc.
checked and rechecked all the sizes and paper and label settings been through all the different properties and everything looks right on the screen.
I don't even get an error message just wont print out!
Yeah ink level fine like I said it's printing everything else out even pictures etc.
checked and rechecked all the sizes and paper and label settings been through all the different properties and everything looks right on the screen.
I don't even get an error message just wont print out!
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Does it try to print & then stop or does the red light come straight on??
Ahhhh....just had a thought.....does it have a manual feed tray??? If so try feeding the labels from there rather than from the main tray!!!
Ahhhh....just had a thought.....does it have a manual feed tray??? If so try feeding the labels from there rather than from the main tray!!!
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Rob V
Yeah has a help line which I've been on hold for about 40 minutes and the on line help asked me loads of questions then told me it doesn't recognise my problem
Yeah has a help line which I've been on hold for about 40 minutes and the on line help asked me loads of questions then told me it doesn't recognise my problem
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Just tried manual feed and same thing! GRRRRRR
earlier I tried to uninstall the printer and reinstall it that went fine but still wont print labels. What am I doing wrong???!!!
earlier I tried to uninstall the printer and reinstall it that went fine but still wont print labels. What am I doing wrong???!!!
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There aren't any buttons on the printer just an on off switch at the back and two lights one green one red.
Not even using the label paper at the moment just trying to get it printed out practising with plain paper.
But doesn't even start to print as soon as I send it, the red light starts to flash
Not even using the label paper at the moment just trying to get it printed out practising with plain paper.
But doesn't even start to print as soon as I send it, the red light starts to flash
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How many labels are you trying to print and does the light come on straight away, or after say a minute or 2?
I am thinking it could be a memory issue if its a large amount of labels.
Try printing a smaller amount if its a lot.
I am thinking it could be a memory issue if its a large amount of labels.
Try printing a smaller amount if its a lot.
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Mail Merge?
Sounds like memory on the printer could be an issue.
Saying printer memory as I have looked on HP site and you get the following on the spec:
Maximum memory 2 MB
Do you have another you can test it through?
Sounds like memory on the printer could be an issue.
Saying printer memory as I have looked on HP site and you get the following on the spec:
Maximum memory 2 MB
Do you have another you can test it through?
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Originally Posted by Lee_R21Turbo
Rob.....not meaning to be rude.....but dya know what your on about???
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i think adrian might be on to somat tho
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Never used the 1020, but have seen the memory issue with other printers.
It was a few years ago now though.
Been looking at it here on Word and the print sizes shouldnt be an issue. Mine came out at 400k for a colour label.
It was a few years ago now though.
Been looking at it here on Word and the print sizes shouldnt be an issue. Mine came out at 400k for a colour label.
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The only thing I can think of as to why the printer would switch off, is either the memory buffer is full and can't cope with the amount of data being sent to it, or there's a margin error or something wrong with the document that doesn't allow it to work.
It specifications say it has to be connected via a high speed USB port 2 connection ? Have you got that on your pc ? Bish should be able to tell you if you don't know
Media Sizes Standard Letter, legal, executive, postcards, envelopes (No. 10, Monarch)
Media Sizes Custom Main tray: 5.8 x 8.27 to 8.5 x 14 in; input slot: 3 x 5 to 8.5 x 14 in
Content starts here
Paper
Labels
Label construction
Transparencies
Envelopes
Envelope construction
Envelopes with double-side seams
Envelopes with adhesive strips or flaps
Envelope storage
Cardstock and heavy media
Cardstock construction
Cardstock guidelines
Letterhead and preprinted forms
Choosing paper and other media
HP media
Media to avoid
Media that might damage the printer
Printer media considerations
The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer.
Paper
For best results, use conventional 75 g/m 220 lb paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usage Symptom Problem with paper Solution
Poor print quality or toner adhesion
Problems with feeding Too moist, too rough, too smooth, or embossed
Faulty paper lot Try another kind of paper: between 100-250 Sheffield and 4-6% moisture content.
Check the printer and make sure that the appropriate media type has been selected.
Dropouts, jamming, or curl Stored improperly Store paper flat in its moisture-proof wrapping.
Increased gray background shading Might be too heavy Use lighter paper.
Excessive curl
Problems with feeding Too moist, wrong grain direction, or short-grain construction Use long-grain paper.
Check the printer and make sure that the appropriate media type has been selected.
Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations.
Problems with feeding Ragged edges Use good quality paper.
NOTE: The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature. The printer's maximum temperature is 200°C (392°F) for 0.1 second.Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography.Do not use raised letterhead.Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.
Labels
HP recommends that you print labels from the priority feed slot.
CAUTION: Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer.
Label construction
When selecting labels, consider the quality of the following components:
*
Adhesives: The adhesive material should be stable at 200°C392°F, the printer's maximum temperature.
*
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
*
Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inches) of curl in any direction.
*
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Envelopes
HP recommends that you print envelopes from the priority feed slot.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:
*
Weight: The weight of the envelope paper should not exceed 90 g/m 2 24 lb or jamming might result.
*
Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inches) curl and should not contain air. Envelopes that trap air might cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them.
*
Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive.
*
Sizes: The envelope size ranges from 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.
envelope construction
1 acceptable envelope construction
2 unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The printer's maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.
Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.
It specifications say it has to be connected via a high speed USB port 2 connection ? Have you got that on your pc ? Bish should be able to tell you if you don't know
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
Media Sizes Standard Letter, legal, executive, postcards, envelopes (No. 10, Monarch)
Media Sizes Custom Main tray: 5.8 x 8.27 to 8.5 x 14 in; input slot: 3 x 5 to 8.5 x 14 in
Content starts here
Paper
Labels
Label construction
Transparencies
Envelopes
Envelope construction
Envelopes with double-side seams
Envelopes with adhesive strips or flaps
Envelope storage
Cardstock and heavy media
Cardstock construction
Cardstock guidelines
Letterhead and preprinted forms
Choosing paper and other media
HP media
Media to avoid
Media that might damage the printer
Printer media considerations
The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer.
Paper
For best results, use conventional 75 g/m 220 lb paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the printer.
Paper usage Symptom Problem with paper Solution
Poor print quality or toner adhesion
Problems with feeding Too moist, too rough, too smooth, or embossed
Faulty paper lot Try another kind of paper: between 100-250 Sheffield and 4-6% moisture content.
Check the printer and make sure that the appropriate media type has been selected.
Dropouts, jamming, or curl Stored improperly Store paper flat in its moisture-proof wrapping.
Increased gray background shading Might be too heavy Use lighter paper.
Excessive curl
Problems with feeding Too moist, wrong grain direction, or short-grain construction Use long-grain paper.
Check the printer and make sure that the appropriate media type has been selected.
Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or perforations.
Problems with feeding Ragged edges Use good quality paper.
NOTE: The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature. The printer's maximum temperature is 200°C (392°F) for 0.1 second.Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography.Do not use raised letterhead.Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.
Labels
HP recommends that you print labels from the priority feed slot.
CAUTION: Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer.
Label construction
When selecting labels, consider the quality of the following components:
*
Adhesives: The adhesive material should be stable at 200°C392°F, the printer's maximum temperature.
*
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
*
Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inches) of curl in any direction.
*
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
Envelopes
HP recommends that you print envelopes from the priority feed slot.
Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:
*
Weight: The weight of the envelope paper should not exceed 90 g/m 2 24 lb or jamming might result.
*
Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inches) curl and should not contain air. Envelopes that trap air might cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them.
*
Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive.
*
Sizes: The envelope size ranges from 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.
envelope construction
1 acceptable envelope construction
2 unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The printer's maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.
Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.
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Have you set your software to tell it your printing Labels, Printers can have a fit it the paper is different from the ones it's expecting. Other thing could be the memory on the printer, id try just printing a couple of pages of and see if it works, if it does just print them in small batches.
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