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Old 21-05-2007, 09:13 PM
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Westy
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EDIT..

Totally f*cked it.. no internet
Old 21-05-2007, 09:36 PM
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As Stu as replied.

Reset your router.
Old 28-05-2007, 02:27 PM
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right..

Ive totally lost the connection now.. no internet at all. Just comes up with that page that says "Not Connected" tried turning it off and on, but no joy. Even when I put the cable in, it no longer works..

Any ideas please? Using someone elses at the moment.
Old 28-05-2007, 02:44 PM
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Paid the bill? Been cut off?
Old 28-05-2007, 02:45 PM
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lol..

yeah Ive paid the bill.. its direct debit ya cheeky fooker

bit weird tho, all was fine, then my wireless went wrong, then I pushed reset in, and nothing works..
Old 28-05-2007, 03:11 PM
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If you press reset on the router it will go back to factory default.

Depending on the router, it may be off as default.
Old 28-05-2007, 03:28 PM
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its one of those BT routers..

Adrian - I did the reset the way the manual seai, ie push the reset button in whilst the power is on.. but it says the power light should turn red.. it never did, just a load of lights flashed..

Even now, the light for the wireless is on, but my laptop doesnt find it.. just others also, even with the cable in, it says connected, yet the page says expired, or not connected?

any ideas.. please
Old 28-05-2007, 04:04 PM
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is It a Bt home hub?
Old 28-05-2007, 04:10 PM
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IF its NTL/Telewest/Virgin connection, you HAVE to unplug power from the cable modem and back in again when swapping devices, ie straight to laptop/pc or wireless router.

what IP address are you getting when connected directly?

Start/Run
type 'cmd'
then type 'ipconfig'

If its a 169.x.x.x address, or 0.0.0.0, you arent connected to the internet.

Maybe try (in command prompt window again)
ipconfig /release

then

ipconfig /renew
Old 28-05-2007, 04:10 PM
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no, its a BT Voyager I think.
Old 28-05-2007, 04:12 PM
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OK, sounds like BT ADSL

What happens when you try and 'dial up'
Old 28-05-2007, 04:13 PM
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cheers Stu

Im not with NTL/Telewest/Virgin connection..

I will have to see what IP address I get once Im back home. If I do this,

Maybe try (in command prompt window again)
ipconfig /release

then

ipconfig /renew


is that some sort of reset??

thanks
Old 28-05-2007, 04:20 PM
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Stu - I havent tried to dial up./. to be honest, I wouldnt know how to

this is what I get..

even when the connection with the wire is in the computer..




The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click Detect Network Settings
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer
Old 28-05-2007, 04:20 PM
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Yeh basically drops the IP you have and then grabs another from whatever source you are connected to....
Old 28-05-2007, 04:22 PM
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Originally Posted by Westy
Stu - I havent tried to dial up./. to be honest, I wouldnt know how to
OK, basically ADSL is a digital dialup service if you like, it requires authentication with a username and password, whereas the NTL/Virgin etc connections rely on MAC authentication (ID of the cable modem)

When you log into windows, you will either need to double click an icon and 'connect' or most probably you have auto-connect, (you might see a box come up saying dialling/authenticating etc etc)
Old 28-05-2007, 06:02 PM
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How does your modem/router connect to your PC? I pressume by ethernet cable?

I wonder if, by doing the reset, it has somehow lost it's settings, and isn't dialing into your broadban connection....

The modem will want a username and password to use to find your ISP, then it dials your ISP and connects to the internet from there.

My ADSL at my mums was like that - router/modem was what actually recieved the internet, and the PC's connected to it (via ethernet) just took this internet straight away. When I opened IE I didn't have to dial in as such, or do any connecting...

Have you checked to make sure you network port is enabled? Should show two PC screens in the taks bar by the clock. If not, go to START > CONTROL PANEL > NETWORK CONNECTIONS and see if your 10/100 connection is turned on or off.....
Old 28-05-2007, 07:59 PM
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Try typing 192.168.1.1 into internet explorer
Enter your email address and password.
I have a bt router and i have had to do this when i have reset my router to get back onto the internet.
Old 29-05-2007, 07:32 PM
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right,

tried all the things that Stu has said, but no luck The IP addy wasnt 0.0.0.0. or the other that you said...

Thrush.. its a wireless router, but I had my PS3 plugged in by ethernet, so when the wireless went donw, I plugged the cable into laptop instead.. it worked fine.. then I put a pin on the reset and the buttons all flashed Now the lights all seem fine, wireless doesnt work, but when I put the cable in, it says connected, but the page doesnt display..
Old 29-05-2007, 07:46 PM
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Sounds like DNS is fucked.

Did you get a book with the router? If so its time to RTFM
Old 29-05-2007, 07:49 PM
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Adrian.. Ive read the book, well its more a leaflet and held the reset button in.. it says the power light should turn red, but mine didn't, all the lights flashed..
Old 29-05-2007, 08:04 PM
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Things like this are SOO difficult to diagnose over the web/phone, id prolly fix it in a few mins if I was there

Can you ping websites?

from the command prompt, do

ping www.google.co.uk

see if you get any replies
Old 29-05-2007, 08:06 PM
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ok, cheers Stu..

thing is once I get home and try, I cant access the net, so wont be able to reply with my findings.. which fucks me off even more..

I will try ping www.google.com and what if what happens... just so that I know what to do next..

thanks..
Old 30-05-2007, 12:34 PM
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Originally Posted by Stu.H
Things like this are SOO difficult to diagnose over the web/phone, id prolly fix it in a few mins if I was there

Can you ping websites?

from the command prompt, do

ping www.google.co.uk

see if you get any replies
no replies mate..

I literally typed it as you did..
Old 30-05-2007, 08:42 PM
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Originally Posted by Stu.H
Things like this are SOO difficult to diagnose over the web/phone, id prolly fix it in a few mins if I was there

Can you ping websites?

from the command prompt, do

ping www.google.co.uk

see if you get any replies
Works for me

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