You just cant help some people
#81
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Originally Posted by mercury grey minter
Not taking sides here,but a reasonable solution would be for PETE not to refund JAMIE but simply supply him with another STD CRANK.Pete should then sell the RE-GROUND CRANK .O.k ,PETE you won,t recover the £400 + What the regrind cost you,but you should recover 70/80% of the money you have layed out.
P.S JAMIE; Get the crank checked straight away next time
PETE; Don,t sell anything to JAMIE again.
P.S JAMIE; Get the crank checked straight away next time
PETE; Don,t sell anything to JAMIE again.
#82
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i agree entirley and reading back through the posts I can see why you guys get pissed off and I'm not saying you are providing anything other than a great service to the ford community.
if you have got a mint gear gaitor/centre console for an escos send me a PM
if you have got a mint gear gaitor/centre console for an escos send me a PM
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#83
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maybe wrong but i took andybrew post as he lets his tuner sort his car out weather buying new or old parts it the tuners job to take care of
sorry if wrong.
sorry if wrong.
#84
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In my opinion, 3 months, you should have got the part checked.
Its a second hand part, if it works then thats all good, if it doesn't then that is your problem. The part should have been checked by both the seller and the buyer.
I couldn't rest at night if I knew I had sold something for £400 without it being checked. Buyer should be entitled to a fully working crank to his original requirements. If it needs a grind, then so be it, but the part obviously cannot be used when it has been ground.
If I was the seller, i'd give the buyer a standard, fully checked and working part. Not the original ground item.
But thats me, if you want to work your business with buyers complaining about items not being right then thats your problem, but your business won't last all that long.
Now from the sellers point of view, 3 months is too long. I'd give the buyer the benefit of the doubt.
Its a second hand part, if it works then thats all good, if it doesn't then that is your problem. The part should have been checked by both the seller and the buyer.
I couldn't rest at night if I knew I had sold something for £400 without it being checked. Buyer should be entitled to a fully working crank to his original requirements. If it needs a grind, then so be it, but the part obviously cannot be used when it has been ground.
If I was the seller, i'd give the buyer a standard, fully checked and working part. Not the original ground item.
But thats me, if you want to work your business with buyers complaining about items not being right then thats your problem, but your business won't last all that long.
Now from the sellers point of view, 3 months is too long. I'd give the buyer the benefit of the doubt.
#85
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Originally Posted by c9sse
maybe wrong but i took andybrew post as he lets his tuner sort his car out weather buying new or old parts it the tuners job to take care of
sorry if wrong.
sorry if wrong.
#86
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Originally Posted by j18 law
Originally Posted by NORTH YORKS RS SPARES
Originally Posted by j18 law
What use is a ground crank to me when the rest of the parts are for a standard build. The issue is if I knew it needed a grind I would not have paid £400 for it!!!! Maybe in future I will not take a reputable persons word!!!!!
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you were sold a std crank which would have been fine with a polish you said it was bent it wasnt,I have now had it ground for you as you left me saying a grind would be fine i have prooved its not bent and |I have it here for you to collect,After nearly 4months you dont have a leg to stand on and now Iam not going to help you any further due to your mails to me when I have gone out of my way to help you
#87
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Originally Posted by j18 law
I bought the crank off Ashfeild as a STANDARD GRIND CRANK. I DID NOT agree to it needing a grind
Simple as then, as for a refund!
You were not sold the goods you asked for!!
#88
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Originally Posted by RWD_cossie_wil
Originally Posted by NORTH YORKS RS SPARES
So
Bottom line here is that MOST passionford users expext a 3 month warranty with second hand parts ???
Gen, question![Top](https://passionford.com/forum/images/smilies/smile011.gif)
Bottom line here is that MOST passionford users expext a 3 month warranty with second hand parts ???
Gen, question
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it must be hard being a RS Trader, but if you know that the part has just been sat and not been used, and is returned to you in the condition it left in the same packing surley it's only fair that you sort a refund? I can see where you are coming from regarding stuff like whole engines though.
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i have just read my first post and realised when I said "getting ripped off" that was not intended at reputable traders but because I spend £X pounds with my tuner he looks after me with regards what does need doing and what doesn't for example:
TurboSystems: took my car in this week with regards a stage 1 chip problem and also took my strut braces along, while there ordered my Koni kit and they suggested that they fit the strut braces at the same time as doing the Konis, where it would of been easy to of fitted the strut braces and charged me a couple of hours labour for doing so!
hence my post, I wish I did know one end of a spanner from the other,I really do
TurboSystems: took my car in this week with regards a stage 1 chip problem and also took my strut braces along, while there ordered my Koni kit and they suggested that they fit the strut braces at the same time as doing the Konis, where it would of been easy to of fitted the strut braces and charged me a couple of hours labour for doing so!
hence my post, I wish I did know one end of a spanner from the other,I really do
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#90
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Originally Posted by 900ss
Originally Posted by j18 law
I bought the crank off Ashfeild as a STANDARD GRIND CRANK. I DID NOT agree to it needing a grind
Simple as then, as for a refund!
You were not sold the goods you asked for!!
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[quote="Pete,RS Specialists"]
If it’s within the guarantee period
Sorted
Originally Posted by 900ss
Originally Posted by j18 law
I bought the crank off Ashfeild as a STANDARD GRIND CRANK. I DID NOT agree to it needing a grind
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#93
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[quote="900ss"]
If it’s within the guarantee period
Sorted
thing is the guarantee period ran out a long time ago BUT I still offered to try and help this guy
Originally Posted by Pete,RS Specialists
Originally Posted by 900ss
Originally Posted by j18 law
I bought the crank off Ashfeild as a STANDARD GRIND CRANK. I DID NOT agree to it needing a grind
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#94
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I’ve worked in a breakers for 19 + years now
Not everyone has to ...
Some offer no guarantee ....
Some offer 30 - 90 days guarantee ......
99% are happy wit that
1% isn’t
90 days means 90 days in my book
1 day means 1 day as well
No guarantee means no guarantee aswell
After that's tuff do do
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Not everyone has to ...
![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
Some offer no guarantee ....
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Some offer 30 - 90 days guarantee ......
![Clap](https://passionford.com/forum/images/smilies/9c-clap.gif)
99% are happy wit that
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1% isn’t
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90 days means 90 days in my book
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1 day means 1 day as well
![Wink](https://passionford.com/forum/images/smilies/icon_wink.gif)
No guarantee means no guarantee aswell
![Pthbbbb](https://passionford.com/forum/images/smilies/smile045.gif)
After that's tuff do do
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#95
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[quote="Pete,RS Specialists"]
If it’s within the guarantee period
Sorted
thing is the guarantee period ran out a long time ago BUT I still offered to try and help this guy
what was your guarentee period out of interest?
Originally Posted by 900ss
Originally Posted by Pete,RS Specialists
Originally Posted by 900ss
Originally Posted by j18 law
I bought the crank off Ashfeild as a STANDARD GRIND CRANK. I DID NOT agree to it needing a grind
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#96
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OK, IM FUCKED OFF NOW, TIME FOR SOME HOME TRUTHS.
I Know Jamie very vey well ( J18 LAW), he is a very very honest bloke who runs his own garage and he has had ENDLESS SHIT off traders and trouble with his car
The original engine was bought off BROM, Who sold the engine out of his old blue saff to a lad called Steve, who at the time was one of Jamies mates. Now, this engine was sold for 6k with a full rebuild, on a new "thickwall transit 205" block including new pistons etc. This engine sat in steves house for a while until he found a decent car to put it in. He bought a 3 door thundersaloon, and put the unrun engine into this car, which again sat in james workshop for over a year as the car was built up basically from a shell. The engine ran for about 10 mins in that time, to check the fuel system/ coling system etc. Then before the car got finished the engine came out again and sold to Jamie to put into his saff. This again sat for while before being fitted, which brings us to last year. Jamie had huge amounts of trouble getting the engine installed and running correctly, as all the ancileries like external wastegates/ oil coolers etc have prooved a nightmare to fit. The engine is eventually run in , and seriviced before being booked into MSD for mapping.
After two trips to STU@MSD for mapping, both times the car has come back with problems, that have required work on the car before mapping can happen, mainly the exhaust and, the external wastegate needed sorting etc, and the water temp was a bit high. The
So the car goes to BROM to sort out the exhaust etc. Anyway, Jamie and another 2 people watch brom jack the car up on the rear diff untill the front splitter is crunched into the floor, then the engine is run at 4000RPM for a while to check the ehaust. Jamie asks brom if this is safe as the sump is at a very steep angle and he's worried if the oil pickup is submerged. Brom assures jamie that its ok, and carrys on running it. They finish off and go home, leaving brom to it.
A few days later Jamie gets a call off Brom, asking him if its ok to use his car to nip to the shops, as he can't fit it in his unit to lock-up, and dosn't want to leave it outide. So jamie agrees, then 30 mins later gets a phonecall off Brom, saying the car won't start, and hes got to get back to his unit and hes leaving the car there. Of course, Jamie gets on it immediaty, and goes to pick the car up, and gets there within 15 mins of broms call. The car is stone cold, and obviosly not been run
. On trying to start the car, its got a death rattle
. So the engine is stripped, and the crank has run dry and scrapped all the shells and Rods ( see the link here with being jacked up and run here?
). This is Mid August, so Jamie orders a STD crank off pete at Ashfield. As the bottom end is completely trashed, we decide to strip the head check that as well, and all the followers and cams have run dry as well, and the pistons have also suffered from oil starvation
(again, an engine running without its pickup submerged rears its ugly head
) This means the STD crank that was bought off ashfeild didn't get opened at all or used untill Jamie had sourced all the parts neccacery to complete the build.
Another problem we found was that the engine was a "bitsa", and PETE, you even said to Jamie that you WATCHED Brom "sling" the engine together before he sold it to steve
for a 6k engine
EVEN the fucking water jackets have been welded up on the inlet side where someone has ported it too far and gone into the water jackets
So basically, BROM sold a dodgy as fuck engine to Steve, who then sold it to jamie. Unfortunatly Jamie has caught the brunt of this.
Now, He's getting a rough deal off you as well Pete, you know very fucking well that the crank is the one you sold him
, and that it hasn't even been out of its packaging until it came to be checked prior to install. Do the decent thing and refund the guy, hes already lost an engine due to some fucking numptys idea to run it without oil
It was sold as STD needing a polish at most, not a grind. and if it wasn't bent why did you get it ground?
I cannot belive this is the same guy that trumpets about "quality RS Spares" and why people should buy off reputable traders not ebay
Sort it out and prove you are not taking the piss.
I will glady stand in court and tell them the truth that the crank has not been used or damaged, and there are plenty of other people who know what has been happening.
I Know Jamie very vey well ( J18 LAW), he is a very very honest bloke who runs his own garage and he has had ENDLESS SHIT off traders and trouble with his car
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
After two trips to STU@MSD for mapping, both times the car has come back with problems, that have required work on the car before mapping can happen, mainly the exhaust and, the external wastegate needed sorting etc, and the water temp was a bit high. The
So the car goes to BROM to sort out the exhaust etc. Anyway, Jamie and another 2 people watch brom jack the car up on the rear diff untill the front splitter is crunched into the floor, then the engine is run at 4000RPM for a while to check the ehaust. Jamie asks brom if this is safe as the sump is at a very steep angle and he's worried if the oil pickup is submerged. Brom assures jamie that its ok, and carrys on running it. They finish off and go home, leaving brom to it.
A few days later Jamie gets a call off Brom, asking him if its ok to use his car to nip to the shops, as he can't fit it in his unit to lock-up, and dosn't want to leave it outide. So jamie agrees, then 30 mins later gets a phonecall off Brom, saying the car won't start, and hes got to get back to his unit and hes leaving the car there. Of course, Jamie gets on it immediaty, and goes to pick the car up, and gets there within 15 mins of broms call. The car is stone cold, and obviosly not been run
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Another problem we found was that the engine was a "bitsa", and PETE, you even said to Jamie that you WATCHED Brom "sling" the engine together before he sold it to steve
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So basically, BROM sold a dodgy as fuck engine to Steve, who then sold it to jamie. Unfortunatly Jamie has caught the brunt of this.
Now, He's getting a rough deal off you as well Pete, you know very fucking well that the crank is the one you sold him
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![Wall](https://passionford.com/forum/images/smilies/wall.gif)
It was sold as STD needing a polish at most, not a grind. and if it wasn't bent why did you get it ground?
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I will glady stand in court and tell them the truth that the crank has not been used or damaged, and there are plenty of other people who know what has been happening.
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#97
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there's obviously more to this than meets eye
and it does sound like jamie has taken the brunt of it
are we saying a reputable tuner is knowingly flogginig 6K engines that are as much use as a chocolate teapot???
and i have to say it has just reinforced my views
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are we saying a reputable tuner is knowingly flogginig 6K engines that are as much use as a chocolate teapot???
and i have to say it has just reinforced my views
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#98
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mate it disgusts me, it really does
The engine was a disgrace when it was dismantled
Don't blame Pete for Broms actions, thats a seperate issue, that will also be sorted out soon
But as far as Pete is concerned, I think that he sold the crank with the best of intentions, but unfortunatly it wasn't straight. I can vouch for the fact that that crank hasn't left it's packaging until it came to be checked proir to install, I really do feel that he should offer a full refund or a STD/STD crank in good condition to Jamie, either of which would resolve the situatuion, and keep a lot of future buisness from jamie, myself and many other RS owning friends...
I am so fucking sick of people taking the piss, it happens far too much in the RS world, trustworthy people are unfortunatly few and far between, hence why we have a 240 miles round trip to blackpool from Birmingham everytime we need a car mapping, s STU@MSD is probably THE most proffesional bloke about
But unfortunatly Andy, all the other work on our cars is undertaken by ourselfs as you just can't trust anyone
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Don't blame Pete for Broms actions, thats a seperate issue, that will also be sorted out soon
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But as far as Pete is concerned, I think that he sold the crank with the best of intentions, but unfortunatly it wasn't straight. I can vouch for the fact that that crank hasn't left it's packaging until it came to be checked proir to install, I really do feel that he should offer a full refund or a STD/STD crank in good condition to Jamie, either of which would resolve the situatuion, and keep a lot of future buisness from jamie, myself and many other RS owning friends...
I am so fucking sick of people taking the piss, it happens far too much in the RS world, trustworthy people are unfortunatly few and far between, hence why we have a 240 miles round trip to blackpool from Birmingham everytime we need a car mapping, s STU@MSD is probably THE most proffesional bloke about
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But unfortunatly Andy, all the other work on our cars is undertaken by ourselfs as you just can't trust anyone
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#99
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looks like he wanted this post to go in is favour by everyone jumping up saying youve done the right thing etc and its went the opposite way
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#100
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2 Questions that need to be asked to peter
1 How do we know you had not droped the crank before you sent it out or it was not slung about by the driver?
2 and i think this is the importiant one! IF THE CRANK WAS OK WHY DID YOU HAVE IT GROUND ??![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
Also i see you point on the 3/4 month thing but i brought
Fixit gear kit
GT30 turbo
AP 6 pots
Rainbird rear disc
Defi gauges
AP clutch
Ima fuel pump
Roose hose
Etc Etc Etc
These are well over 12 years old and i have not used any of them but it they were faulty i would return them as they have not been used !
1 How do we know you had not droped the crank before you sent it out or it was not slung about by the driver?
2 and i think this is the importiant one! IF THE CRANK WAS OK WHY DID YOU HAVE IT GROUND ??
![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
Also i see you point on the 3/4 month thing but i brought
Fixit gear kit
GT30 turbo
AP 6 pots
Rainbird rear disc
Defi gauges
AP clutch
Ima fuel pump
Roose hose
Etc Etc Etc
These are well over 12 years old and i have not used any of them but it they were faulty i would return them as they have not been used !
#101
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lets just leave the whole engine being a shonky chocolate teapot out of this as it's just clouding the saga of the crank for a minute
if you buy something thats second hand and then leave it sat in the corner for a few months then, by rights, you don't really have a leg to stand on 3 months down theline when you say "it's not right sort it"
if you then go to the next stage and give it greif to the guy who' sold you the crank AND has now got it fixed for you by doing basicl what you have asked to be done, for free or not thats not quite clear here) and then ask for your money back, no court in the land is going to say "well sir, you seem to have had terrible service, here' is £5,000 worth of compensation for you and your troubles" are they?
on the flip side, i can see where the trouble has come from in regards to the engine and it being a bit crap if the story of it being run with no oil is right (i've been on the same side of the fence a efw times, the first time it went bang i had to pay for a rebuild and grind etc, and the second time it was covered under warranty) but, thats the owners problem, not the problem of the guy who's sold him the crank
i offer no garanteed solutions to this or any subsequent problem but i'm sure that i, like many others, can see both sides of the story here
in hindsight, it would have been best to have got the crank and had it inspected BEFORE ordering parts to match it, now we have a stalemate where one guy is saying he wan'ts his money back and we have the whole "worm, can, opening" debate about reputations of tuners and traders being put on the line and the other side of the story where we have the issue of how long second hand parts are warrantied for
the bottom line seems to be that, if your engine blows up, someone will know who built it and how it was built and the reasons it failed, so telling the story to the people you want to buy parts off would be the next advisable step
i can't see anyone winning this arguement and the poor lad who's got a dead engine is going to be the one forking out yet more money to get it put right, so unless pete wants to buy a set of unused standard shells off of him and sell him a set of 0.25 ones as replacements, i can not see this getting nay better
if you buy something thats second hand and then leave it sat in the corner for a few months then, by rights, you don't really have a leg to stand on 3 months down theline when you say "it's not right sort it"
if you then go to the next stage and give it greif to the guy who' sold you the crank AND has now got it fixed for you by doing basicl what you have asked to be done, for free or not thats not quite clear here) and then ask for your money back, no court in the land is going to say "well sir, you seem to have had terrible service, here' is £5,000 worth of compensation for you and your troubles" are they?
on the flip side, i can see where the trouble has come from in regards to the engine and it being a bit crap if the story of it being run with no oil is right (i've been on the same side of the fence a efw times, the first time it went bang i had to pay for a rebuild and grind etc, and the second time it was covered under warranty) but, thats the owners problem, not the problem of the guy who's sold him the crank
i offer no garanteed solutions to this or any subsequent problem but i'm sure that i, like many others, can see both sides of the story here
in hindsight, it would have been best to have got the crank and had it inspected BEFORE ordering parts to match it, now we have a stalemate where one guy is saying he wan'ts his money back and we have the whole "worm, can, opening" debate about reputations of tuners and traders being put on the line and the other side of the story where we have the issue of how long second hand parts are warrantied for
the bottom line seems to be that, if your engine blows up, someone will know who built it and how it was built and the reasons it failed, so telling the story to the people you want to buy parts off would be the next advisable step
i can't see anyone winning this arguement and the poor lad who's got a dead engine is going to be the one forking out yet more money to get it put right, so unless pete wants to buy a set of unused standard shells off of him and sell him a set of 0.25 ones as replacements, i can not see this getting nay better
#102
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Earlier in the thread Pete said that the crank come from a standard engine, Well that engine must of sounded a bag of shit if heard running due to the bent crank.
If the engine wasnt heard running then how can you sell a used part claiming it to just need a polish when you hav'nt even checked it, Surely pete should of sent this away to be checked before asking very good money for a part you cant be sure of??
Claiming the crank could of been used is a bit of a long shot really as it was returned in the original packaging it was sent out in, Personally as soon as i start to use something i throw the packaging away as theres no need for it lets be fair why keep it??
Looking at the whole thread it looks like Pete tried his luck in not getting it checked out and its come back to him....
IMHO pete should either give a full refund or a part refund and the crank as a .25 crank is never worth £400.00 more like £150.00-£200
cheers
If the engine wasnt heard running then how can you sell a used part claiming it to just need a polish when you hav'nt even checked it, Surely pete should of sent this away to be checked before asking very good money for a part you cant be sure of??
![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
Claiming the crank could of been used is a bit of a long shot really as it was returned in the original packaging it was sent out in, Personally as soon as i start to use something i throw the packaging away as theres no need for it lets be fair why keep it??
![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
Looking at the whole thread it looks like Pete tried his luck in not getting it checked out and its come back to him....
IMHO pete should either give a full refund or a part refund and the crank as a .25 crank is never worth £400.00 more like £150.00-£200
cheers
#103
![Default](https://passionford.com/forum/images/icons/icon1.gif)
Originally Posted by RWD_cossie_wil
OK, IM FUCKED OFF NOW, TIME FOR SOME HOME TRUTHS.
I Know Jamie very vey well ( J18 LAW), he is a very very honest bloke who runs his own garage and he has had ENDLESS SHIT off traders and trouble with his car
The original engine was bought off BROM, Who sold the engine out of his old blue saff to a lad called Steve, who at the time was one of Jamies mates. Now, this engine was sold for 6k with a full rebuild, on a new "thickwall transit 205" block including new pistons etc. This engine sat in steves house for a while until he found a decent car to put it in. He bought a 3 door thundersaloon, and put the unrun engine into this car, which again sat in james workshop for over a year as the car was built up basically from a shell. The engine ran for about 10 mins in that time, to check the fuel system/ coling system etc. Then before the car got finished the engine came out again and sold to Jamie to put into his saff. This again sat for while before being fitted, which brings us to last year. Jamie had huge amounts of trouble getting the engine installed and running correctly, as all the ancileries like external wastegates/ oil coolers etc have prooved a nightmare to fit. The engine is eventually run in , and seriviced before being booked into MSD for mapping.
After two trips to Stu@MSD for mapping, both times the car has come back with problems, that have required work on the car before mapping can happen, mainly the exhaust and, the external wastegate needed sorting etc, and the water temp was a bit high. The
So the car goes to BROM to sort out the exhaust etc. Anyway, Jamie and another 2 people watch brom jack the car up on the rear diff untill the front splitter is crunched into the floor, then the engine is run at 4000RPM for a while to check the ehaust. Jamie asks brom if this is safe as the sump is at a very steep angle and he's worried if the oil pickup is submerged. Brom assures jamie that its ok, and carrys on running it. They finish off and go home, leaving brom to it.
A few days later Jamie gets a call off Brom, asking him if its ok to use his car to nip to the shops, as he can't fit it in his unit to lock-up, and dosn't want to leave it outide. So jamie agrees, then 30 mins later gets a phonecall off Brom, saying the car won't start, and hes got to get back to his unit and hes leaving the car there. Of course, Jamie gets on it immediaty, and goes to pick the car up, and gets there within 15 mins of broms call. The car is stone cold, and obviosly not been run
. On trying to start the car, its got a death rattle
. So the engine is stripped, and the crank has run dry and scrapped all the shells and Rods ( see the link here with being jacked up and run here?
). This is Mid August, so Jamie orders a STD crank off pete at Ashfield. As the bottom end is completely trashed, we decide to strip the head check that as well, and all the followers and cams have run dry as well, and the pistons have also suffered from oil starvation
(again, an engine running without its pickup submerged rears its ugly head
) This means the STD crank that was bought off ashfeild didn't get opened at all or used untill Jamie had sourced all the parts neccacery to complete the build.
Another problem we found was that the engine was a "bitsa", and PETE, you even said to Jamie that you WATCHED Brom "sling" the engine together before he sold it to Steve
for a 6k engine
EVEN the fucking water jackets have been welded up on the inlet side where someone has ported it too far and gone into the water jackets
So basically, BROM sold a dodgy as fuck engine to Steve, who then sold it to jamie. Unfortunatly Jamie has caught the brunt of this.
Now, He's getting a rough deal off you as well Pete, you know very fucking well that the crank is the one you sold him
, and that it hasn't even been out of its packaging until it came to be checked prior to install. Do the decent thing and refund the guy, hes already lost an engine due to some fucking numptys idea to run it without oil
It was sold as STD needing a polish at most, not a grind. and if it wasn't bent why did you get it ground?
I cannot belive this is the same guy that trumpets about "quality RS Spares" and why people should buy off reputable traders not ebay
Sort it out and prove you are not taking the piss.
I will glady stand in court and tell them the truth that the crank has not been used or damaged, and there are plenty of other people who know what has been happening.![Mad](https://passionford.com/forum/images/smilies/mad.gif)
I Know Jamie very vey well ( J18 LAW), he is a very very honest bloke who runs his own garage and he has had ENDLESS SHIT off traders and trouble with his car
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
After two trips to Stu@MSD for mapping, both times the car has come back with problems, that have required work on the car before mapping can happen, mainly the exhaust and, the external wastegate needed sorting etc, and the water temp was a bit high. The
So the car goes to BROM to sort out the exhaust etc. Anyway, Jamie and another 2 people watch brom jack the car up on the rear diff untill the front splitter is crunched into the floor, then the engine is run at 4000RPM for a while to check the ehaust. Jamie asks brom if this is safe as the sump is at a very steep angle and he's worried if the oil pickup is submerged. Brom assures jamie that its ok, and carrys on running it. They finish off and go home, leaving brom to it.
A few days later Jamie gets a call off Brom, asking him if its ok to use his car to nip to the shops, as he can't fit it in his unit to lock-up, and dosn't want to leave it outide. So jamie agrees, then 30 mins later gets a phonecall off Brom, saying the car won't start, and hes got to get back to his unit and hes leaving the car there. Of course, Jamie gets on it immediaty, and goes to pick the car up, and gets there within 15 mins of broms call. The car is stone cold, and obviosly not been run
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
![Mad](https://passionford.com/forum/images/smilies/mad.gif)
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Another problem we found was that the engine was a "bitsa", and PETE, you even said to Jamie that you WATCHED Brom "sling" the engine together before he sold it to Steve
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
![Mad](https://passionford.com/forum/images/smilies/mad.gif)
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
So basically, BROM sold a dodgy as fuck engine to Steve, who then sold it to jamie. Unfortunatly Jamie has caught the brunt of this.
Now, He's getting a rough deal off you as well Pete, you know very fucking well that the crank is the one you sold him
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
It was sold as STD needing a polish at most, not a grind. and if it wasn't bent why did you get it ground?
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
I will glady stand in court and tell them the truth that the crank has not been used or damaged, and there are plenty of other people who know what has been happening.
![Mad](https://passionford.com/forum/images/smilies/mad.gif)
the crank was ground for a reason as i was instructed to by Jamie simple as that than I get a poxy snotty mail,well sunshine I have tried by best and the law is on my side I will decide what to do when he comes to collect
even I have rights YOU seem to forget
I dont see your mate goping back to Brom for fucking it up in the first place
#104
![Default](https://passionford.com/forum/images/icons/icon1.gif)
Originally Posted by RWD_cossie_wil
mate it disgusts me, it really does
The engine was a disgrace when it was dismantled
Don't blame Pete for Broms actions, thats a seperate issue, that will also be sorted out soon
But as far as Pete is concerned, I think that he sold the crank with the best of intentions, but unfortunatly it wasn't straight. I can vouch for the fact that that crank hasn't left it's packaging until it came to be checked proir to install, I really do feel that he should offer a full refund or a STD/STD crank in good condition to Jamie, either of which would resolve the situatuion, and keep a lot of future buisness from jamie, myself and many other RS owning friends...
the RS world, trustworthy people are unfortunatly few and far between, hence why we have a 240 miles round trip to blackpool from Birmingham everytime we need a car mapping, s Stu@MSD is probably THE most proffesional bloke about
But unfortunatly Andy, all the other work on our cars is undertaken by ourselfs as you just can't trust anyone
![Sad](https://passionford.com/forum/images/smilies/icon_sad.gif)
![Mad](https://passionford.com/forum/images/smilies/mad.gif)
![Mad](https://passionford.com/forum/images/smilies/mad.gif)
Don't blame Pete for Broms actions, thats a seperate issue, that will also be sorted out soon
![Bat](https://passionford.com/forum/images/smilies/pascontent.gif)
![Mad](https://passionford.com/forum/images/smilies/mad.gif)
But as far as Pete is concerned, I think that he sold the crank with the best of intentions, but unfortunatly it wasn't straight. I can vouch for the fact that that crank hasn't left it's packaging until it came to be checked proir to install, I really do feel that he should offer a full refund or a STD/STD crank in good condition to Jamie, either of which would resolve the situatuion, and keep a lot of future buisness from jamie, myself and many other RS owning friends...
the RS world, trustworthy people are unfortunatly few and far between, hence why we have a 240 miles round trip to blackpool from Birmingham everytime we need a car mapping, s Stu@MSD is probably THE most proffesional bloke about
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
But unfortunatly Andy, all the other work on our cars is undertaken by ourselfs as you just can't trust anyone
![Wall](https://passionford.com/forum/images/smilies/wall.gif)
![Mad](https://passionford.com/forum/images/smilies/mad.gif)
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#107
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![Default](https://passionford.com/forum/images/icons/icon1.gif)
Originally Posted by AndyBrew
i have just read my first post and realised when I said "getting ripped off" that was not intended at reputable traders but because I spend £X pounds with my tuner he looks after me with regards what does need doing and what doesn't for example:
TurboSystems: took my car in this week with regards a stage 1 chip problem and also took my strut braces along, while there ordered my Koni kit and they suggested that they fit the strut braces at the same time as doing the Konis, where it would of been easy to of fitted the strut braces and charged me a couple of hours labour for doing so!
hence my post, I wish I did know one end of a spanner from the other,I really do
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
TurboSystems: took my car in this week with regards a stage 1 chip problem and also took my strut braces along, while there ordered my Koni kit and they suggested that they fit the strut braces at the same time as doing the Konis, where it would of been easy to of fitted the strut braces and charged me a couple of hours labour for doing so!
hence my post, I wish I did know one end of a spanner from the other,I really do
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
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#108
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Originally Posted by TF Rallyesport
£6k for an engine!!!how do you get to that price then?
I will be calling Jamie this morning to sort this situation out
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Originally Posted by Pete,RS Specialists
Originally Posted by TF Rallyesport
£6k for an engine!!!how do you get to that price then?
I will be calling Jamie this morning to sort this situation out
Cant argue with that
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it sounds very fishy now that you engine has wrecked the bottom end and you buy a good crank that was running fine then 3 months later you take a crank back for a refund,iam not calling you a liar but if i was pete i would be very pissed off and no way would i beleive you sorry.he has now sorted the crank for you so it can be used yet you dont want it .25 isnt really much different to standard,its after this it gets risky,
as for running the car jacked up,that wouldnt starve the pick up of oil,no way,you need the car at almost 90 degrees to do this purely how the sump is formed,unless it was low on oil?
also do you have a remote oil filter housing?
as for running the car jacked up,that wouldnt starve the pick up of oil,no way,you need the car at almost 90 degrees to do this purely how the sump is formed,unless it was low on oil?
also do you have a remote oil filter housing?
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Originally Posted by Mr Brannen
Originally Posted by Pete,RS Specialists
Originally Posted by TF Rallyesport
£6k for an engine!!!how do you get to that price then?
I will be calling Jamie this morning to sort this situation out
Cant argue with that
![Clap](https://passionford.com/forum/images/smilies/9c-clap.gif)
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#112
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Pete.....
I think it`s time this went in the bin mate,you are obviously talking to your customer now with a view to sorting this to both your satisfaction.....
The daytime bandwagon jumpers will no doubt be along soon and start to pull everyone down without knowing anything about the situation,which will do noone any good,
Let me know if you want it moving before it becomes a circus....
I think it`s time this went in the bin mate,you are obviously talking to your customer now with a view to sorting this to both your satisfaction.....
The daytime bandwagon jumpers will no doubt be along soon and start to pull everyone down without knowing anything about the situation,which will do noone any good,
Let me know if you want it moving before it becomes a circus....
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Originally Posted by The Diva
Pete.....
I think it`s time this went in the bin mate,you are obviously talking to your customer now with a view to sorting this to both your satisfaction.....
The daytime bandwagon jumpers will no doubt be along soon and start to pull everyone down without knowing anything about the situation,which will do noone any good,
Let me know if you want it moving before it becomes a circus....
I think it`s time this went in the bin mate,you are obviously talking to your customer now with a view to sorting this to both your satisfaction.....
The daytime bandwagon jumpers will no doubt be along soon and start to pull everyone down without knowing anything about the situation,which will do noone any good,
Let me know if you want it moving before it becomes a circus....
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
#115
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you cant buy a telly in currys and take it back when you decide its the wrong one after 4 months.
so if you get a refund it would be a goodwill refund.
next time pete tell people in the invoice's that parts must be checked/retuned if wrong within 14 days.![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
pretty simple really
so if you get a refund it would be a goodwill refund.
next time pete tell people in the invoice's that parts must be checked/retuned if wrong within 14 days.
![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
pretty simple really
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#116
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Originally Posted by edd
next time pete tell people in the invoice's that parts must be checked/retuned if wrong within 14 days. ![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
pretty simple really![Top](https://passionford.com/forum/images/smilies/smile011.gif)
![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
pretty simple really
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
#117
![Default](https://passionford.com/forum/images/icons/icon1.gif)
Originally Posted by edd
you cant buy a telly in currys and take it back when you decide its the wrong one after 4 months.
so if you get a refund it would be a goodwill refund.
next time pete tell people in the invoice's that parts must be checked/retuned if wrong within 14 days.![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
pretty simple really![Top](https://passionford.com/forum/images/smilies/smile011.gif)
so if you get a refund it would be a goodwill refund.
next time pete tell people in the invoice's that parts must be checked/retuned if wrong within 14 days.
![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
pretty simple really
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
I undertsand what the guy mutr feel loosing his engine BUT that not my peoblem I dont like to see people down hence my offer to help him out which has been thrown in my face,which has hurt me more than anything else
#118
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I'm a product manager for a document management distrubtor and we've had this sort thing happen before, all new get has a 12 month warranty from the date we dispatch it, unless we have before hand agreed that the warranty can start from the date of install. On second hand kit we agree a warranty period with the customer when we sell it, mostly it is seven days from date of dispatch if the customer comes back after seven days saying it doesn't work then thats there problem.
In this case the package has been unopened until it is required
when ever I buy second hand parts I always check them as soon as they arrive even if I'm not going to fit them for several months.
In this case the package has been unopened until it is required
![Surprised](https://passionford.com/forum/images/smilies/shocked.gif)
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#120
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I can see this from both sides but without wishing to upset Pete (sorry if I do
) I think that maybe Pete should have taken one of three options: exhange the crank for another std/std crank, refund the money paid or do nothing at all due to length of time taken.
I don't think that grinding the crank without the customers prior authorisation is acceptable as the crank is not what it should have been in the first place.
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
I don't think that grinding the crank without the customers prior authorisation is acceptable as the crank is not what it should have been in the first place.