Looking for a new ISP, and want a faster line than what I have (512k ) but I want to stick with a truen uncapped service, without all this "fair usuage policy" bollocks....

So far the best seems to be Demon - says up to 8mbps and completely unmetered and uncapped, and I can't find a mention of a fair usuage policy on their site either;

and;

All for £19.99 a month....

But what I want to know, is who is on Demon and can tell me about how good/bad their service is, how reliable it is, how much downtime there may be, is it really uncapped? Is there really no fair usuage policy?

 

im on their 2mb service

how reliable.....

very reliable imo, always a constant speed

how much downtime there may be.....

ive had 1 day in 6 months

is it really uncapped.....

yep

Is there really no fair usuage policy?.....

ive never heard of one or been warned for excessive downloads

 

Thanks Matt

I didn't know they did different speeds? All I can find on there is dial up an 8mb BB......

 

 

might have changed now

i signed up 6 months back like

8mb was relatively unheard of then!

maybe time for a change as my exchange says 5-6mb max

 

I'm on Demon, and I simply cannot fault them AT ALL.

We've NEVER had any downtime that has been down to Demon, only once have had a problem, and that needed a BT engineer to come out as it was not Demon's fault AT ALL.

Been with them over 2 years and can't recommend it enough

 

That sounds like a good recommendation

I might look into this then, give em a call and find out some more info....

How do I find out what my exchange is, and what my line can tolerate in terms of speed?

 

Hi matey

I have been on Demon for some time now, and I have a rather nasty habit!! I use their 2Mb line service, as the 8Mb isnt available where I am at the mo.

The service is excellent - best I have had yet!

There is NO metering at all. I regularly download as much as 100Gb a month at times, and they dont even bat an eye!!

Cheers

JJ

 

also consider pipex...mines uncapped and the service and support rocks

 

Ive been with Demon for ages got a letter in last week saying they are upgrading to 8mb still uncapped, no change in price, cannot fault them never had a prob, was with tesco before who were diabolical

 

Looking good for Demon then - thanks guys

Keep the comments and info coming tho

 

I;ve been cut off all day with aol grrrr - might look at this Sky deal now but Demon sounds cool.

 

I use Demon and have had no problems whatsoever.

I found this though, fair usage policy is in the pipeline with increasing ADSL speeds I honestly can't see any ISP letting anyone get away with stupid download amounts monthly in the long run to be honest.

Is the Fair Usage Policy the same as introducing a Usage Cap?
Demon Broadband have always believed that our customers should be able to use the Internet freely and as a result have avoided implementing Usage Caps. This has always been our stated policy and we are keen to maintain this position.

However we are aware that introducing the new high speed ADSL services will enable our customers to increase substantially the amount of data which they can download in a short space of time. Sadly, a small number of our customers are likely to abuse the new services by downloading vast amounts of data at peak times. This behaviour impacts on the rest of our customers by limiting the amount of bandwidth available across the network and means that many customers will experience a degradation of service due to the download behaviour of a handful of users.

As a result we intend to introduce a Fair Usage Policy, to ensure that all our users continue to experience a continued high level of service with their new higher speed Broadband services. This is not the same as a Usage Cap. If a customer exceeds the set limits their service will not be suspended nor will they be charged for their additional usage. However if a customer exceeds the limits of the Fair Usage Policy then their service will run at a reduced speed during peak usage times to allow the rest of our customers unhindered access to the Internet. No extra fees will apply.

Will I be affected by the Fair Usage Policy?
The Fair Usage Policy will only effect very heavy users. Below is a practical guide to how different user types will or won't be affected.


* Customers that use their connection for email and web browsing for at least 8 hours every day of the week would NOT be affected.
* Gamers would NOT be affected - even if they played for several hours every day of the week.
* Customers that download reasonably large amounts of music and video would NOT be affected. For example a thousand music tracks and 5 films every month would not be considered unfair usage.
* Customers that consistently download exceptionally large amounts of data over a rolling 30 day period WILL be affected. For example continually using file sharing applications for the majority of the day over a number of weeks.

What happens if I exceed fair usage?
If you do exceed what is considered to be fair usage over a 30 day period your download speed will be reduced during the period of 9am - 10pm. Your usage will be monitored on a rolling 30 day basis and as soon as usage returns to acceptable levels, restrictions will be removed. At no time will your connection be disabled or additional charges applied.

Full details here: http://www.demon.net/helpdesk/produc...available.html

 

Fair usage Policy isnt a bad thing. It meens i cant download massive torrents etc from 6pm until 11pm. Any other time of the day is ok so if i really want something i can leave it running when im at work

This i with Tiscali