Anyone insured with Elephant?
#1
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Hi, i'm insured with Elephant at the moment and they've just sent my renewal through, and thought it was a bit steep...
So i went onto the elephant site and put all my details in, pretending to be a new customer, and it was £500 cheaper!!!
Has anyone else had this; if so, what did you do about it?
Gareth
So i went onto the elephant site and put all my details in, pretending to be a new customer, and it was £500 cheaper!!!
Has anyone else had this; if so, what did you do about it?
Gareth
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Yeah i had problems with my quote from Elephant there complete wankers
I had a half decent quote from them for my ST170 just as i bought it, but they upped the quote when I told them i had previously made a claim for someone crashing into MY parked car but i had drivers details and taken it to court and recovered ALL repair costs so it wasnt even a claim. Elephant said sorry we got to up your quote cos your now 50% more likely to make another claim within 12 months of the last claim ...... WANKERS
I was stuck because i was picking up my ST so had to go with the quote, but renewal i got a really good quote from Norwich union (£280 cheaper) and told Elephant exactly what it thought of them and there rip off insurance policys and why even if they were the same price as norwich union i wouldnt take insurance with them again!
BTW they dropped nearly £100 off my renewal quote to try and match Norwich union
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I had a half decent quote from them for my ST170 just as i bought it, but they upped the quote when I told them i had previously made a claim for someone crashing into MY parked car but i had drivers details and taken it to court and recovered ALL repair costs so it wasnt even a claim. Elephant said sorry we got to up your quote cos your now 50% more likely to make another claim within 12 months of the last claim ...... WANKERS
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BTW they dropped nearly £100 off my renewal quote to try and match Norwich union
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just ring them up and ask them why its gone up
HIC did the same with me, went up £100 from the previous year, so i rang them up to ask, and if they want me to renew my policy they will have to do better, and they did
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HIC did the same with me, went up £100 from the previous year, so i rang them up to ask, and if they want me to renew my policy they will have to do better, and they did
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Originally Posted by Gaz7
Cheers ![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
Kev (or alice!) did you do what i did and do another quote with them after getting your renewal? If so, was that the price they honoured?
Gareth![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
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Kev (or alice!) did you do what i did and do another quote with them after getting your renewal? If so, was that the price they honoured?
Gareth
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yes the honoured the online price
they're crafty buggers!!
if they say no, just end the policy at the expirary date and buy the new policy online
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Originally Posted by Gaz7
D'oh.... perhaps i should call NU then, but the last time i did the indian dude in the call centre couldn't understand what i was saying...
Gareth![Grin](https://passionford.com/forum/images/smilies/icon_smile.gif)
Gareth
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gaz Ive had that for 4weeks over them saying it was ok to fit cat 2, wen i got my docs it stated i needed cat1. but id already fitted the cat 2 by then!!!
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I used to be with them, but as of 7.30pm tonight my policy ran out and they wanted £1956 to renew fully comp, told them were to shove it as u do. got a quote off Adrian Flux for £850 F/C and still waiting to hear from Greenlight
Bri
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Bri
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Originally Posted by Thrush
Ring em up, and tell em you got a quotation for this years cover thats better than your renewal.. When they ask who it's from, tell em "IT'S FROM YOUR FUCKING WEBSITE YOU TWAT" ![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
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First thing in the morning, i'll try that
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Gareth
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Originally Posted by Gaz7
D'oh.... perhaps i should call NU then, but the last time i did the indian dude in the call centre couldn't understand what i was saying...
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
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#14
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Elephant are toilet, 90% of the time they don't actually know what model of car they quote you on.
They made a mistake with my policy and quoted me for a golf gti as opposed to a gti anniversary. It took 3 phone calls to get it adjusted and then they charged me another £180 for my trouble!!!
It took a few snotty letters, threats of watchdog and solicitors before I got my money back.
They are bobbins and can shove their policy up their arris!!!!!
They made a mistake with my policy and quoted me for a golf gti as opposed to a gti anniversary. It took 3 phone calls to get it adjusted and then they charged me another £180 for my trouble!!!
It took a few snotty letters, threats of watchdog and solicitors before I got my money back.
They are bobbins and can shove their policy up their arris!!!!!
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Originally Posted by fudgeass
if you do an online quote, put on a named driver like a partner/mum or dad and it WILL be cheaper!
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Originally Posted by Thrush
Ring em up, and tell em you got a quotation for this years cover thats better than your renewal.. When they ask who it's from, tell em "IT'S FROM YOUR FUCKING WEBSITE YOU TWAT" ![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
Go Trunkie..
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
![Top](https://passionford.com/forum/images/smilies/smile011.gif)
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
![Surprised](https://passionford.com/forum/images/smilies/bigcry.gif)
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#20
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Hi Gaz..
Just seen your predicament..
Coming down £500 for new customers vs existing customers is utter madness.
Processing a new case is 10 times the admin of an existing one, when will these people learn that busing in business then hiking renewals trying to claw back the discount is:
1) Unfair - discriminates against existing customers
2) Does Not make commercial sense due to the work involved
3) Gives the Insurance industry a bad name
Seriously though, if you need a quote i'd be happy to help.
Just pop onto www.greenlightinsurance.com/passion_ford.php enter your details for an online quote, or call us on 01277 263030 for a quotation
Kind regards
Tony
Just seen your predicament..
Coming down £500 for new customers vs existing customers is utter madness.
Processing a new case is 10 times the admin of an existing one, when will these people learn that busing in business then hiking renewals trying to claw back the discount is:
1) Unfair - discriminates against existing customers
2) Does Not make commercial sense due to the work involved
![Confused](https://passionford.com/forum/images/smilies/icon_confused.gif)
3) Gives the Insurance industry a bad name
![Bat](https://passionford.com/forum/images/smilies/pascontent.gif)
![Cry](https://passionford.com/forum/images/smilies/icon_cry.gif)
Seriously though, if you need a quote i'd be happy to help.
Just pop onto www.greenlightinsurance.com/passion_ford.php enter your details for an online quote, or call us on 01277 263030 for a quotation
Kind regards
Tony
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Tony - i wish i'd read your reply earlier
I think it's sorted now as they said they'd honour the cheaper price - although i'm annoyed at the effort i've had to go to to sort it out. I also say 'think' it's sorted; he said it had to be approved by a manager and i'd be called in 48 hours if there was a problem. If not, i should assume it's all okay. Great - just what i wanted to do when spending all that money, assume it's all okay without actually knowing
Thankyou for your reply however; i have three cars and when the next one comes up for renewal i'll definately get a quote from you. Does it have to be a Ford to get the passionford discount?
Thanks,
Gareth
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I think it's sorted now as they said they'd honour the cheaper price - although i'm annoyed at the effort i've had to go to to sort it out. I also say 'think' it's sorted; he said it had to be approved by a manager and i'd be called in 48 hours if there was a problem. If not, i should assume it's all okay. Great - just what i wanted to do when spending all that money, assume it's all okay without actually knowing
![Rolling Eyes](https://passionford.com/forum/images/smilies/icon_rolleyes.gif)
Thankyou for your reply however; i have three cars and when the next one comes up for renewal i'll definately get a quote from you. Does it have to be a Ford to get the passionford discount?
Thanks,
Gareth
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