Gaz7

Hi, i'm insured with Elephant at the moment and they've just sent my renewal through, and thought it was a bit steep...

So i went onto the elephant site and put all my details in, pretending to be a new customer, and it was £500 cheaper!!!

Has anyone else had this; if so, what did you do about it?

Gareth

AndyRST

Yeah i had problems with my quote from Elephant there complete wankers

I had a half decent quote from them for my ST170 just as i bought it, but they upped the quote when I told them i had previously made a claim for someone crashing into MY parked car but i had drivers details and taken it to court and recovered ALL repair costs so it wasnt even a claim. Elephant said sorry we got to up your quote cos your now 50% more likely to make another claim within 12 months of the last claim ...... WANKERS I was stuck because i was picking up my ST so had to go with the quote, but renewal i got a really good quote from Norwich union (£280 cheaper) and told Elephant exactly what it thought of them and there rip off insurance policys and why even if they were the same price as norwich union i wouldnt take insurance with them again!

BTW they dropped nearly £100 off my renewal quote to try and match Norwich union

Gaz7

D'oh.... perhaps i should call NU then, but the last time i did the indian dude in the call centre couldn't understand what i was saying...

Gareth

DUDE_SWEET_FRST

just ring them up and ask them why its gone up

HIC did the same with me, went up £100 from the previous year, so i rang them up to ask, and if they want me to renew my policy they will have to do better, and they did

kevandalice

ring em up and tell them to honour the internet price and they will. they did with me anyway

Gaz7

Cheers

Kev (or alice!) did you do what i did and do another quote with them after getting your renewal? If so, was that the price they honoured?

Gareth

kevandalice

same as you mate

yes the honoured the online price

they're crafty buggers!!

if they say no, just end the policy at the expirary date and buy the new policy online

KEVFRST

gaz Ive had that for 4weeks over them saying it was ok to fit cat 2, wen i got my docs it stated i needed cat1. but id already fitted the cat 2 by then!!!

*Bri.4.b.Cos*

I used to be with them, but as of 7.30pm tonight my policy ran out and they wanted £1956 to renew fully comp, told them were to shove it as u do. got a quote off Adrian Flux for £850 F/C and still waiting to hear from Greenlight

Bri

Thrush

iTrader: (1)

Ring em up, and tell em you got a quotation for this years cover thats better than your renewal.. When they ask who it's from, tell em "IT'S FROM YOUR FUCKING WEBSITE YOU TWAT"

Gaz7

First thing in the morning, i'll try that

Gareth

FusionRS

Just tell them admiral beat there quote.

Admiral own elephant and its good to play them off against each other!

AndyRST

I didnt bother phoning them, i just did it online as the ST170 has no modifications, bugger trying to explain to them about a modified RS Turbo tho

OldSkoolRS

Elephant are toilet, 90% of the time they don't actually know what model of car they quote you on.

They made a mistake with my policy and quoted me for a golf gti as opposed to a gti anniversary. It took 3 phone calls to get it adjusted and then they charged me another £180 for my trouble!!!

It took a few snotty letters, threats of watchdog and solicitors before I got my money back.

They are bobbins and can shove their policy up their arris!!!!!

Fudgey

iTrader: (4)

if you do an online quote, put on a named driver like a partner/mum or dad and it WILL be cheaper!

Gaz7

Fudgeass - Yup I've had my sister on my policy for the past 2 years and it's saved me loads. She doesn't even know

Gareth

darren.cudd

yup true, i did the same with my audi with them. putting my dad on dropped it £100

Steve200+

Been fine for me :/ And in fairness, switched car about 5 times last year, and no admin charge, quoted cheaper than teh interweb...

Which was nice.

Tony @ Greenlight

Go Trunkie..

Tony @ Greenlight

Hi Gaz..

Just seen your predicament..

Coming down £500 for new customers vs existing customers is utter madness.

Processing a new case is 10 times the admin of an existing one, when will these people learn that busing in business then hiking renewals trying to claw back the discount is:

1) Unfair - discriminates against existing customers

2) Does Not make commercial sense due to the work involved

3) Gives the Insurance industry a bad name

Seriously though, if you need a quote i'd be happy to help.

Just pop onto www.greenlightinsurance.com/passion_ford.php enter your details for an online quote, or call us on 01277 263030 for a quotation

Kind regards

Tony

AlexD

iTrader: (3)

We have found if you do a online quote then call them they match it anyway.

Dunno why they do it tbh.......

Al..........

Gaz7

Tony - i wish i'd read your reply earlier

I think it's sorted now as they said they'd honour the cheaper price - although i'm annoyed at the effort i've had to go to to sort it out. I also say 'think' it's sorted; he said it had to be approved by a manager and i'd be called in 48 hours if there was a problem. If not, i should assume it's all okay. Great - just what i wanted to do when spending all that money, assume it's all okay without actually knowing

Thankyou for your reply however; i have three cars and when the next one comes up for renewal i'll definately get a quote from you. Does it have to be a Ford to get the passionford discount?

Thanks,

Gareth