Elephant are toilet, 90% of the time they don't actually know what model of car they quote you on.
They made a mistake with my policy and quoted me for a golf gti as opposed to a gti anniversary. It took 3 phone calls to get it adjusted and then they charged me another £180 for my trouble!!!
It took a few snotty letters, threats of watchdog and solicitors before I got my money back.
They are bobbins and can shove their policy up their arris!!!!!