Import Duty - Refund ?
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RWD Racer
Joined: May 2003
Posts: 2,838
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From: By a windmill near you
Import Duty - Refund ?
Long story short but just to be sure ..
Few mths back I paid for a set of new uprated drive shafts from the states .. all paid inc duty etc and received some time later no probs ... but
Turns out one shaft was wrong so I was sent another new replacement shaft at no extra cost
But before it could be delivered I was charged again another customs charge for the replacement shaft !!
I got the mrs to phone the local del office today and they told her it was correct and I did need to pay the replacement shafts duty charge ?
Does that sound correct or should I pursue it again to get the added duty charge dropped via a diffo office ?
btw, it was marked down as a replacement part - but with its full retail value
Few mths back I paid for a set of new uprated drive shafts from the states .. all paid inc duty etc and received some time later no probs ... but
Turns out one shaft was wrong so I was sent another new replacement shaft at no extra cost
But before it could be delivered I was charged again another customs charge for the replacement shaft !!
I got the mrs to phone the local del office today and they told her it was correct and I did need to pay the replacement shafts duty charge ?
Does that sound correct or should I pursue it again to get the added duty charge dropped via a diffo office ?
btw, it was marked down as a replacement part - but with its full retail value
C**t
Joined: Oct 2003
Posts: 7,997
Likes: 269
From: Norn Iron
If you show them all the Invoices and duty paid for the original item then you should be fine.
Problem with disputes like this....they will hold your goods until it is resolved unless you pay them again to release them now
And if you pay them now, they will be less inclined to want to resolve anything or give you a refund.
Problem with disputes like this....they will hold your goods until it is resolved unless you pay them again to release them now
And if you pay them now, they will be less inclined to want to resolve anything or give you a refund.
PassionFord Post Whore!!
Joined: Jun 2003
Posts: 4,903
Likes: 6
From: Scotland
If you still have the original part that was sent in error you won't get a refund because you have imported two parts - so two lots of duty to pay.
Not sure how it works if you send it back and try to claim a refund, but the postage may be more than the duty!
Not sure how it works if you send it back and try to claim a refund, but the postage may be more than the duty!
C**t
Joined: Oct 2003
Posts: 7,997
Likes: 269
From: Norn Iron
But when the second part is sent as a replacement with no charges then there should be no duty payable. They have to declare a value on the form though for customs and insurance purposes, but as a replacement with proof of original tax paid he should be fine.
You are only charged duty on goods or services paid for. Not free items.
You are only charged duty on goods or services paid for. Not free items.
Thread Starter
RWD Racer
Joined: May 2003
Posts: 2,838
Likes: 2
From: By a windmill near you
Was sent via USPS from the states
I had to pay my end before Parcelforce would deliver to my door
tbh I made a booboo as I thought it was something else, so just got the mrs to ring n pay up.
Wasn't untill it arrived I realised what it was (even tho I know it was being sent)
As you say I think I need to ring customs? direct
I had to pay my end before Parcelforce would deliver to my door
tbh I made a booboo as I thought it was something else, so just got the mrs to ring n pay up.
Wasn't untill it arrived I realised what it was (even tho I know it was being sent)
As you say I think I need to ring customs? direct
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C**t
Joined: Oct 2003
Posts: 7,997
Likes: 269
From: Norn Iron
They are just handling it for customs, so I guess the dispute really is with them.
Although Parcel Force always whack on an extortionate handling fee too.
It was actually covered before that it is illegal for them to insist on payment for your goods though
I copied this from a forum years ago.
Although Parcel Force always whack on an extortionate handling fee too.
It was actually covered before that it is illegal for them to insist on payment for your goods though
I copied this from a forum years ago.
Taken from: http://www.lancerregister.com/showthread.php?t=213532
this was taken from lancer forum.
http://www.lancerregister.com/showthread.php?t=213532
I found this and found it quite interesting indeed, as we know, large purchases from Rexspeed incur a charge by Pacelforce....well....I may have found a way around it....read on...
Firstly the package was labeled correctly as its legal to import for person use and customs didnt put up an arguement they simply held the package for a couple of days and then slapped the duty and VAT charges £23 something.
As the package was imported using the thai national postal service it gets handed over the Parcel force which is now a privatly owned devision of the royal mail.
Parcel force pay the customs charge on your behalf then slap £13.50 on for the priviledge of doing so.
When my mate went to collect his pack from the depo they refused to hand it over unless he payed the charge including £13.5. and storage on top of that.
My mate then quoted that it was illegal to complete a service (paying customs) and charge the customer wthout offering them the chance to pay it themself or having a proir agrement on the price.
Then he demanded that they hand the package over with an invoice as it was a criminal offence under the (criminal law act section 104 sub section 2d) to hold a postal package in "virtue of lien". This means holding a package for ransom of payment... This is just like saying....
"you cant have your package unless you pay us £13.50 cause we paid your customs bill,,,,, when you didnt even ask us to."
Also holding a package illegaly as a non government owned postal service (Royal mail and Parcel force are privatly owned now) is against the postal service act 83,84 and carries a sentense of up to 6 months.
He spoke to the manager who didnt give him the package and my mate then rang the police who after an hour or so of argueing with him told the boss he either released the package or they would arrest him.
He got the package. Parcel force paid the bill and as they didnt inform my mate they were going to pay the customs charge on his behalf they didnt have a leg to stand on so in the end he paid nothing.
Royal mail and Parcel force make millions every year doing this and its against the law so f**k them and next time you get a bill check to see if you legaly have to pay it.
Im telling you this now cause I just went to pick up my new set of golf clubs and they slapped a bill on for over £90. I walked in and stated the criminal law act 104 subsection 2d and the postal act 2000, 83,84 and they just gave me my clubs.
Sounds like they shouldn't be doing what there doing...
this was taken from lancer forum.
http://www.lancerregister.com/showthread.php?t=213532
I found this and found it quite interesting indeed, as we know, large purchases from Rexspeed incur a charge by Pacelforce....well....I may have found a way around it....read on...
Firstly the package was labeled correctly as its legal to import for person use and customs didnt put up an arguement they simply held the package for a couple of days and then slapped the duty and VAT charges £23 something.
As the package was imported using the thai national postal service it gets handed over the Parcel force which is now a privatly owned devision of the royal mail.
Parcel force pay the customs charge on your behalf then slap £13.50 on for the priviledge of doing so.
When my mate went to collect his pack from the depo they refused to hand it over unless he payed the charge including £13.5. and storage on top of that.
My mate then quoted that it was illegal to complete a service (paying customs) and charge the customer wthout offering them the chance to pay it themself or having a proir agrement on the price.
Then he demanded that they hand the package over with an invoice as it was a criminal offence under the (criminal law act section 104 sub section 2d) to hold a postal package in "virtue of lien". This means holding a package for ransom of payment... This is just like saying....
"you cant have your package unless you pay us £13.50 cause we paid your customs bill,,,,, when you didnt even ask us to."
Also holding a package illegaly as a non government owned postal service (Royal mail and Parcel force are privatly owned now) is against the postal service act 83,84 and carries a sentense of up to 6 months.
He spoke to the manager who didnt give him the package and my mate then rang the police who after an hour or so of argueing with him told the boss he either released the package or they would arrest him.
He got the package. Parcel force paid the bill and as they didnt inform my mate they were going to pay the customs charge on his behalf they didnt have a leg to stand on so in the end he paid nothing.
Royal mail and Parcel force make millions every year doing this and its against the law so f**k them and next time you get a bill check to see if you legaly have to pay it.
Im telling you this now cause I just went to pick up my new set of golf clubs and they slapped a bill on for over £90. I walked in and stated the criminal law act 104 subsection 2d and the postal act 2000, 83,84 and they just gave me my clubs.
Sounds like they shouldn't be doing what there doing...
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