basically we've just brought a white 61 plate fiesta tdci zetec with all the optional extra's from our local ford dealer went to see the car today as were supposed to collect it next saturday upon inspection theres a chip in the paint under the rear lamp and the spolier looks faded fords answer is oh well we'll get chips away to come and fix it and do the spoiler
i really dont want the paint messed with as its a brand new car and some of these dent devil/chips away people are not the best. what's the best thing to do reject the car and kick up a fuss or just let chips away do the work ???

 

i wouldnt have chips away do it, either a bodyshop or tell them you want a car that hasnt had paintwork

 

They canLet them do the work and if your not happy then reject the car!

 

nitemare mate had to wait 6 weeks for this one to arrive at the local dealer

 

A lot of brand new cars have dents repaired from transit on the transporters but there repaired before you get to see them!

 

all im saying is i wouldnt except it, i have had it before on a brand new car i bought and you always notice the area, and it may not be at first

 

thats what pisses me off ill always know its there and there never the same once they've had paint

 

This.

Agree to let them try and rectify the problem in a Ford approved bodyshop, but make them very aware that if you aren't completely happy with the finish on the repair, you'll reject the car. If they are still happy to take the gamble, then crack on... and don't be afraid to turn the car away if it's not perfect when repaired though.

Alternatively, if they're not happy that there is a chance you'll reject the car if you're not happy after they pay for a repair then reject the car on the spot... end of the day, it's a Ford Fiesta, so I'm sure there are plenty other dealers who will be keen to chalk up another sale on their books so don't be afraid to walk from the initial dealer if they start being cunty about it.


Cheers,
Grant

 

cheers bud took us ages going around all the dealers to get the best deal etc and actually got this one for a fair price compared to some dont fancy goin threw all that again