well as above really had no internet for a few days t
just got it back on now it wont let me go on some site eg. google, youtube wont wont atall but works fine on my mothers laptop any ideas?

 

Check your security settings fella.I'm no expert but there's a way of bringing up what sites are ok and what are not.if the laptops updated at all then it may have altered your settings.

If it's a windows (Microsoft) based system then this wouldn't have surprised me in the least!!!

 

its a year old laptop mate and its got windows 7 on it how do i do that lol

 

What do you mean by not go on some sites, "Internet Explorer could not display the web page" error etc?

Press the windows logo on keyboard and R simultaneously (Opens run dialog, something Vista/7 do not display by default), this will open a run program dialog box on the bottom left of the screen, type "cmd" without the speechmarks and hit enter.

This will open command prompt black background with white text. Type in here:

Ping google.com

It should come back with reply from then a number (IP address)

If you get stuck let me know as I can remote onto your PC and sort for you if needed?

Far more likely to be browser than connectivity but do the above to confirm first.

Martin

 

yes mate it says cant display this web page

 

Did you do the above?

Martin

 

yes said 4 packets sent 4 packets received o packets lost ????

 

Well that means your computer can see it so it's a problem with the browser or something elsewhere, have you tried deleting the cache etc in IE?

I guess you are using IE, if so this is how, click "Tools" right hand side in Internet Explorer from the menu select "Internet Options"

Click delete in this window then leave the default options which are ticked and just click delete at the bottom, Restart IE, let us know how this goes...

Martin

 

i havent got internet explorer in the list mate just internet options im confused here like lol

 

LOL, Internet Explorer is the name of the browser which you most likely will be using so in other words when reading this can you see tools in the right hand corner?

Martin

 

yes it says tools in the corner?

 

ive clicked options and the only place it says delete is browsing history sop ive clicked that and tried again still nothing?

 

Yep then do as above click "Tools" then "Internet Options", delete and then delete again, restart the internet broswer (Close and open) and post whether any luck...

Martin

 

done the above still no joy.....