My mum is having problems with her sky dish. It is shitty and old and moves around in the wind.

Sky want to charge an arm and a leg to 'fix' it so I was considering advising her to cancel it and then setup a new account.

Would that work?

Cheers
Tim

 

FYI, she is near Gloucester nowadays so if anybody fancies a Johnny Foreigner to sort it I'd be very grateful. I am down here until tuesday ish?

Would ultimately like to know if cancelling would work too though.

Ta

 

Phone up and threaten to cancel,always works for me.sky plus box failed before and they told me I was out of warranty,the Asian call centre worker told me my box was 2 months past it's warranty and I'd have to pay.put me through to your disconnections department then my curry loving friend,quick call to the UK office and sky man was round two days later with a new box!!!

 

you could cancel and start over or just cancel and they will offer to fix it

my way would be start over, as you will get a hd box wether you pay the extra or not and have all new gear fitted and sell teh old box on ebay

need a new name to put on it tho and dont forget when you get sky you pay a month up front so dont get stitched paying for that last month you get when you cancel