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ebay question - non-delivery

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Old Dec 27, 2004 | 12:40 AM
  #1  
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Default ebay question - non-delivery

hi guys,

been searching ebay for the answer to this question but can't find it anywhere, maybe one of you could help?

i won a bid and paid via paypal. the guy said that he sent the item the day after i paid, which would've been the 18th of dec. Its still not arrived.

what's the deal if it doesn't arrive? do i just lose my 63 quid?

i'm going to give him another working week, cause its slow being the xmas period, but if someone knows the answer to my query, i'd be very grateful.

Euan
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Old Dec 27, 2004 | 01:33 AM
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How did he send it ?

Royal Mail Std Parcels can take anything upto 2 weeks to arrive, and with the holidays you can add on another week.

If you paid by paypal and he's a decent seller he could refund your money until it turns up, then you could just repay him. All that relies on trust tho'. What sort of feedback rating does he have ?
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Old Dec 27, 2004 | 01:58 AM
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Don't want to seem like a b'stard, but if it was sent unrecorded (e.g. 1st/2nd standard) you don't really have any hope of proving whether they sent it or not

I've lost out like this a couple of times

/al
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Old Dec 27, 2004 | 02:03 AM
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You still get a proof of posting receipt with 1st/2nd class standard

Always ask your seller if he is posting an item this way to obtain it for you and if you need it later on he can email it or take a pic to prove he's posted the item.
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Old Dec 27, 2004 | 02:42 AM
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Originally Posted by NUTS RuS
You still get a proof of posting receipt with 1st/2nd class standard

Always ask your seller if he is posting an item this way to obtain it for you and if you need it later on he can email it or take a pic to prove he's posted the item.
Bugger, forgot about that!
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Old Dec 27, 2004 | 03:29 AM
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I have that trick tried soooooo many times by toooo many wannnnabeee's. You give them the chance to upgrade to recorded or special delivery and if they decline THEY havn't got a leg to stand on if you have a proof of posting (which like you most people seem to forget about ) It kills them in their tracks everytime
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Old Dec 27, 2004 | 09:35 AM
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had this with an mp3 player from japan, you can get paypal to look into a refund or you can get ebay envoled which i did , the links are there somewhere you just have to find em, or if you dont have any luck there ask for a refund from your credit card if that applies with you.
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Old Dec 27, 2004 | 09:42 AM
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I SOLD A 300 QUID ITEM ON EBAY TO BE COMPETITIVE I SET THE POSTAGE LOW FOR ROYAL MAIL STANDARD DELIVERY BUT GAVE THE OPTION TO UPGRADE INSURED ETC FOR 2 QUID EXTRA

THE WINNER DID NOT PAY THE 2 QUID ON A 300 QUID ITEM!!


THE ITEM WENT MISSING IN POST

I HAD MY PROOF OF POSTAGE AND PROOF THE WINNER HAD THE OPTION TO UPGRADE, AS HARSH AS IT SOUNDS HIS FAULT FOR BEING A TIGHT ARSE
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Old Dec 27, 2004 | 11:17 AM
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Originally Posted by apples24
I SOLD A 300 QUID ITEM ON EBAY TO BE COMPETITIVE I SET THE POSTAGE LOW FOR ROYAL MAIL STANDARD DELIVERY BUT GAVE THE OPTION TO UPGRADE INSURED ETC FOR 2 QUID EXTRA

THE WINNER DID NOT PAY THE 2 QUID ON A 300 QUID ITEM!!


THE ITEM WENT MISSING IN POST

I HAD MY PROOF OF POSTAGE AND PROOF THE WINNER HAD THE OPTION TO UPGRADE, AS HARSH AS IT SOUNDS HIS FAULT FOR BEING A TIGHT ARSE

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Old Dec 27, 2004 | 01:38 PM
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yeah.. i should've made sure it was recorded, but forgot. Doh! he never 'gave' me an option, but i should've asked for it.

will give it another week and keep my fingers crossed.

ta for your help.

Euan
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Old Dec 28, 2004 | 07:32 AM
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the onus is on the seller not the buyer, if you buy something and it doesnt turn up you cant claim but the sender can if the item is insured, you are perfectly entitled to claim your dosh back , if anyone is sending anything by post they should always get at least a sig on reciept (recorded), buyers are less inclined to say the item hasnt arrived if they have had to sign for it, cheers nomad
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Old Dec 28, 2004 | 08:03 AM
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I ALWAYS send via Special Delivery if the item is small of Parcel Force 48hr if its larger....... Both services require a signature, I DO NOT offer any other service due to the fact people try it on
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Old Dec 28, 2004 | 08:44 AM
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special delivery everytime ,you have it recorded and the buyer has to sign for it

jp
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Old Dec 28, 2004 | 11:53 AM
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Originally Posted by Moondust_crust
had this with an mp3 player from japan, you can get paypal to look into a refund or you can get ebay envoled which i did , the links are there somewhere you just have to find em, or if you dont have any luck there ask for a refund from your credit card if that applies with you.
The Consumer Credit Act is the piece of legislation that allows you to reclaim from the Card Company but that only applies to purchases of Ł100 - Ł30,000, and I don't know that the Card Company would accept responsibility in this case where the transaction is a tri-partite agreement with a Seller, Buyer, and Intermediary (PayPal).
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Old Dec 28, 2004 | 11:02 PM
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[quote=

The Consumer Credit Act is the piece of legislation that allows you to reclaim from the Card Company but that only applies to purchases of Ł100 - Ł30,000, and I don't know that the Card Company would accept responsibility in this case where the transaction is a tri-partite agreement with a Seller, Buyer, and Intermediary (PayPal).[/quote]
not exactly sure what paypal is ? i have heard they put money into your account but will take it back again if they find the card used by the buyer is stolen, they ought to refund if no goods arrive ,they fookin charge enough interest
cheers nomad
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Old Dec 29, 2004 | 10:44 AM
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PayPal is a money transfer service:
If I buy something from you, I pay the cash to PayPal, they pay it to you, and you send the goods. Or at least that's what is meant to happen.

It offers three advantages over traditional cash/cheque/postal order in the mail:
It is quicker,
I can pay you using a credit card or switch,
I can prove you have been paid.
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